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    Send Security Alerts to Nuvolo
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    Device Security

    Send Security Alerts to Nuvolo

    Table of Contents

    Send Security Alerts to Nuvolo

    Manually send Security alerts from Device Security through Cortex XSOAR to Nuvolo to make work orders.
    Where Can I Use This?What Do I Need?
    • Device Security (Managed by Strata Cloud Manager)
    • (Legacy) IoT Security (Standalone portal)
    One of the following subscriptions:
    • Device Security subscription for an advanced Device Security product (Enterprise Plus, Industrial OT, or Medical)
    • Device Security X subscription
    One of the following Cortex XSOAR setups:
    • A free, cohosted, limited-featured Cortex XSOAR instance
    • A full-featured Cortex XSOAR server
    From Device Security, you can send a security alert to Nuvolo either by selecting the check box of an alert on the Alerts Inventory page or from the Alert Details page. Before forwarding the alert to Nuvolo, Cortex XSOAR converts it into a security incident, which Nuvolo receives in its Security Queue. From there, a Nuvolo user can create a work order for a network security analyst to investigate.

    Strata Cloud Manager

    Manually send Security alerts from Device Security in Strata Cloud Manager through Cortex XSOAR to Nuvolo to make work orders.
    1. Log in to the Device Security portal and send a Security alert to Nuvolo.
      1. Click AlertsSecurity Alerts, select the check box of the alert you want to send as an incident to Nuvolo, and then click MoreSend toNuvolo.
        Or
        Click AlertsSecurity Alerts, click the name of a Security alert, click ActionNuvolo.
        The Send to Nuvolo panel appears.
      2. Enter a priority number using the priority numbering system in Nuvolo and add a comment.
        After you’ve configured these three required settings, the Send button changes from gray to blue, indicating that you can proceed.
      3. Send the alert to Nuvolo.
        After you click Send, a link appears. When you click it, a new browser window opens to the XSOAR playbook for this action.
      4. To confirm that the work order was sent, click the link to the XSOAR playbook for this action.
        For the link in Device Security to open the corresponding playbook in Cortex XSOAR, you must already be logged in to your XSOAR instance before clicking it.
        The green boxes in the playbook indicate that a particular step was successfully performed. Following the path through the playbook gives you feedback about whether an action was carried out successfully or, if not, where the process changed course.
        Also the action “Sent to Nuvolo” appears in the Last Action column on the Alerts page in the Device Security portal. If you don’t see this column, click the Columns icon (
        ) and select Last Action.
    2. Log in to Nuvolo and check the Security Queue for receiving security incidents from Device Security.

    Legacy IoT Security

    Manually send Security alerts from the Device Security portal through Cortex XSOAR to Nuvolo to make work orders.
    1. Log in to the Device Security portal and send a Security alert to Nuvolo.
      1. Click AlertsSecurity AlertsAll Alerts, select the check box of the alert you want to send as an incident to Nuvolo, and then click MoreSend toNuvolo.
        Or
        Click AlertsSecurity AlertsAll Alerts, click the name of a Security alert, click ActionNuvolo.
        The Send to Nuvolo panel appears.
      2. Enter a priority number using the priority numbering system in Nuvolo and add a comment.
        After you’ve configured these three required settings, the Send button changes from gray to blue, indicating that you can proceed.
      3. Send the alert to Nuvolo.
        After you click Send, a link appears. When you click it, a new browser window opens to the XSOAR playbook for this action.
      4. To confirm that the work order was sent, click the link to the XSOAR playbook for this action.
        For the link in Device Security to open the corresponding playbook in Cortex XSOAR, you must already be logged in to your XSOAR instance before clicking it.
        The green boxes in the playbook indicate that a particular step was successfully performed. Following the path through the playbook gives you feedback about whether an action was carried out successfully or, if not, where the process changed course.
        Also the action “Sent to Nuvolo” appears in the Last Action column on the Alerts page in the Device Security portal. If you don’t see this column, click the Columns icon (
        ) and select Last Action.
    2. Log in to Nuvolo and check the Security Queue for receiving security incidents from Device Security.

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