Enable Telemetry on Devices

Next-Generation Firewall

Enable Telemetry on Devices

Table of Contents

Enable Telemetry on Devices

Learn how to begin sending data to
AIOps for NGFW
for analysis.
Where Can I Use This?
What Do I Need?
  • Strata Cloud Manager
  • AIOps for NGFW
  • AIOps for NGFW Free
    AIOps for NGFW Premium
Follow the steps below to use
AIOps for NGFW
with your PAN-OS devices.
If your outbound traffic passes through a proxy, ensure that you have allowed the Domains Required for AIOps for NGFW.
You need to onboard Panorama on AIOps for NGFW if you are onboarding Panorama-managed deployments.
  1. Confirm the device is registered in the Customer Support Portal by logging in to support.paloaltonetworks.com, switch to your account (if necessary), and identify your device in
  2. Install a device certificate on the devices you want to onboard.
  3. Enable telemetry sharing on the devices.
    After you onboard the devices and enable telemetry, it takes around couple of hours for the first set of insights to be visible on the AIOps for NGFW dashboard. The process of generating and sending telemetry on the device's side is done in batches, with each metric being sampled and collected at a frequency optimized for the use-cases the metric is used for. This batch process can result in a delay between onboarding the firewall and the availability of insights. It might take several hours for all insights associated with a newly onboarded device to appear on the AIOps for NGFW dashboard.

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