PAN-OS 10.2.0 Known Issues
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Next-Generation Firewall Docs
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- Cloud Management of NGFWs
- PAN-OS 10.0 (EoL)
- PAN-OS 10.1
- PAN-OS 10.2
- PAN-OS 11.0
- PAN-OS 11.1 & Later
- PAN-OS 9.1 (EoL)
-
- PAN-OS 10.1
- PAN-OS 10.2
- PAN-OS 11.0
- PAN-OS 11.1 & Later
-
-
-
- Cloud Management and AIOps for NGFW
- PAN-OS 10.0 (EoL)
- PAN-OS 10.1
- PAN-OS 10.2
- PAN-OS 11.0
- PAN-OS 11.1
- PAN-OS 11.2
- PAN-OS 8.1 (EoL)
- PAN-OS 9.0 (EoL)
- PAN-OS 9.1 (EoL)
PAN-OS 10.2.0 Known Issues
What is the list of known issues for PAN-OS 10.2.0?
The following list includes only outstanding known issues
specific to PAN-OS® 10.2.0. This list includes issues
specific to Panorama™, GlobalProtect™, VM-Series plugins, CN-Series
firewall, and WildFire®, as well as known issues that apply more
generally or that are not identified by an issue ID.
Issue ID | Description |
---|---|
WIF-495 This issue is now resolved.
See PAN-OS 10.2.1 Addressed Issues. | On the Panorama management server, edits
made to an existing data filtering profile (Objects >
DLP > Data Filtering Profiles) can result in matching traffic
not being detected by Enterprise DLP. |
WF500-5754 | In WildFire appliance clusters, issuing
the show cluster controller CLI command generates
an error when an IPv6 address is configured for the management interface
but not for the cluster interface. Workaround: Ensure
all WildFire appliance interfaces that are enabled use matching
protocols (all IPv4 or all IPv6). |
WF500-5632 | The number of registered WildFire appliances
reported in Panorama (PanoramaManaged WildFire AppliancesFirewalls ConnectedView) does not accurately reflect the
current status of connected WildFire appliances. |
PAN-264281
|
When upgrading a ZTP firewall from PAN-OS 10.2 to PAN-OS
11.1 or later versions, if you use the To SW
Version column to specify the target PAN-OS version,
the upgrade process downloads and installs the intermediary base
version containing an expired root certificate. This causes the ZTP
firewall to lose connection with Panorama
Workaround: Follow the standard upgrade process from Panorama,
which you use for non-ZTP firewalls, to upgrade to the target PAN-OS
version that contains the valid root certificate.
|
PAN-260851
|
From the NGFW or Panorama CLI, you can override the existing
application tag even if Disable Override is enabled for the
application (ObjectsApplications) tag.
|
PAN-259769 |
GlobalProtect portal is not accessible via a web browser and the app
displays the error
ERR_EMPTY_RESPONSE.
|
PAN-250062
|
Device telemetry might fail at configured intervals due to bundle generation issues.
|
PAN-243951
|
On the Panorama management sever in an active/passive High
Availability (HA) configuration, managed devices (PanoramaManaged DevicesSummary) display as out-of-sync
on the passive HA peer when configuration changes are made to the
SD-WAN (PanoramaSD-WAN) configuration on the active HA peer.
Workaround: Manually synchronize the Panorama HA peers.
|
PAN-241536
|
On the Panorama management server, a user with an Admin Role is
unable to modify or add filters to profiles under PanoramaNetworkRoutingRouting ProfilesFilters, despite having the necessary read and write
privileges.
|
PAN-234408
|
Enterprise DLP cannot detect and block non-file based traffic for
ChatGPT from traffic forwarded to the DLP cloud service from an
NGFW.
|
PAN-227344
|
On the Panorama management server, PDF Summary Reports (MonitorPDF ReportsManage PDF Summary) display no data and are blank when predefined
reports are included in the summary report.
|
PAN-225337
This issue is now resolved. See PAN-OS 10.2.7 Addressed Issues.
|
On the Panorama management server, the configuration push to a
multi-vsys firewall fails if you:
Workaround: Select PanoramaSetupManagement and edit the Panorama Settings to enable one of the
following:
Alternatively, you can remove the duplicate address objects from the
device group configuration to allow only the
Shared objects in your configuration.
|
PAN-223488
This issue is now resolved. See
PAN-OS 10.2.7 Addressed Issues.
| Closed ElasticSearch shards are not deleted from a Panorama M-Series or virtual appliance. This causes the ElasticSearch shard purging to not work as expected, resulting in high disk usage. |
PAN-223365
|
The Panorama management server is unable to query any logs if the
ElasticSearch health status for any Log Collector (PanoramaManaged Collector is degraded.
Workaround:
Log in to the Log Collector
CLI and restart ElasticSearch.
|
PAN-222586
|
On PA-5410, PA-5420, and PA-5430 firewalls, the Filter dropdown
menus, Forward Methods, and Built-In Actions for Correlation Log
settings (DeviceLog Settings) are not displayed and cannot be configured.
|
PAN-222253
This issue is now resolved. See PAN-OS 10.2.8 Addressed Issues.
|
On the Panorama management server, policy rulebase reordering when
you View Rulebase by Groups (Policy<policy-rulebase>) does not persist if you reorder the policy rulebase
by dragging and dropping individual policy rules and then moving the
entire tag group.
|
PAN-221775
|
A Malformed Request error is displayed
when you Test Connection for an email server
profile (DeviceServer ProfilesEmail) using SMTP over TLS and the
Password includes an ampersand
(&).
|
PAN-221015
This issue is now resolved. See PAN-OS 10.2.7 Addressed Issues.
|
On M-600 appliances in Panorama or Log Collector mode, the
es-1 and
es-2 ElasticSearch processes fail
to restart when the M-600 appliance is rebooted. The results in the
Managed Collector ES health status (PanoramaManaged CollectorsHealth Status) to be degraded.
Workaround:
Log in to the Panorama or Log
Collector CLI experiencing degraded ElasticSearch health
and restart all ElasticSearch processes.
|
PAN-219644
This issue is now resolved. See PAN-OS 10.2.8 Addressed Issues.
|
Firewalls forwarding logs to a syslog server over TLS (ObjectsLog Forwarding) use the default Palo Alto Networks certificate
instead of the custom certificate configured on the firewall.
|
PAN-218521
This issue is now resolved. See PAN-OS 10.2.7 Addressed Issues.
|
The ElasticSearch process on the M-600 appliance in Log Collector
mode may enter a continuous reboot cycle. This results in the M-600
appliance becoming unresponsive, consuming logging disk space, and
preventing new log ingestion.
|
PAN-217307
This issue is now resolved. See PAN-OS 10.2.11 Addressed Issues.
|
The following Security policy rule (PoliciesSecurity) filters return no results:
log-start eq no
log-end eq no
log-end eq yes
|
PAN-215778
This issue is now resolved. See PAN-OS 10.2.5 Addressed Issues.
|
On the M-600 appliance in Management Only mode, XML API Get requests
for /config fail with the following
error due to exceeding the total configuration size
supported on the M-600 appliance.
|
PAN-215082
This issue is now resolved. See PAN-OS 10.2.8 Addressed Issues.
|
M-300 and M-700 appliances may generate erroneous system logs (MonitorLogsSystem) to alert that the M-Series appliance memory usage
limits are reached.
|
PAN-213746
|
On the Panorama management server, the Hostkey
displayed as undefined undefined if you
override an SSH Service Profile (DeviceCertificate ManagementSSH Service Profile) Hostkey configured in a Template from the Template
Stack.
|
PAN-213119
|
PA-5410 and PA-5420 firewalls display the following error when you
view the Block IP list (MonitorBlock IP):
show -> dis-block-table is
unexpected
|
PAN-212889
|
On the Panorama management server, different threat names are used
when querying the same threat in the Threat Monitor (MonitorApp ScopeThreat Monitor) and ACC. This results in the
ACC displaying no data to display when
you are redirected to the ACC after clicking a threat name in the
Threat Monitor and filtering the same threat name in the Global
Filters.
|
PAN-212533
|
Modifying the Administrator Type for an
existing administrator (DeviceAdministrators or PanoramaAdministrators) from Superuser to a
Role-Based custom admin, or vice versa,
does not modify the access privileges of the administrator.
|
PAN-211531
| On the Panorama management server, admins can still perform a selective push to managed firewalls when Push All Changes and Push for Other Admins are disabled in the admin role profile (PanoramaAdmin Roles). |
PAN-209937
|
Certificate-based authentication for administrator accounts may be
unable to log into the Panorama or firewall web interface with the
following error:
Bad Request - Your browser sent a request that this
server could not understand
|
PAN-208325
This issue is now resolved. See PAN-OS 10.2.5 Addressed Issues.
|
The following NextGen firewalls and Panorama management server models
are unable to automatically renew the device certificate (DeviceSetupManagement or PanoramaSetupManagement).
Workaround: Log in to the firewall CLI or Panorama CLI and fetch the
device certificate.
|
PAN-207629
This issue is now resolved. See PAN-OS 10.2.4 Addressed Issues.
|
On the Panorama management server, selective push fails to managed
firewalls if the managed firewalls are enabled with multiple vsys
and the Push Scope contains shared objects in device groups.
|
PAN-206909 | The Dedicated Log Collector is unable to
reconnect to the Panorama management server if the configd process
crashes. This results in the Dedicated Log Collector losing connectivity
to Panorama despite the managed collector connection Status (PanoramaManaged Collector)
displaying connected and the managed colletor Health status displaying
as healthy. This results in the local Panorama config and
system logs not being forwarded to the Dedicated Log Collector.
Firewall log forwarding to the disconnected Dedicated Log Collector
is not impacted. Workaround: Restart the mgmtsrvr process
on the Dedicated Log Collector.
|
PAN-206268
|
On the Panorama management server, the Auth Key field was erroneously
displayed when you configure the Panorama Settings (DeviceSetupManagement) as part of a template or template stack
configuration.
|
PAN-206253
This issue is now resolved. See PAN-OS 10.2.4 Addressed Issues.
|
For PA-3400 Series firewalls, the default log rate is set too low and
the max configurable log rate is incorrectly capped resulting in the
firewall not generating more than 6,826 logs per second.
|
PAN-206243
This issue is now resolved. See PAN-OS 10.2.4 Addressed Issues.
|
The PA-220 firewall reaches the maximum disk usage capacity multiple
a day that requires a disk cleanup. A critical system log (MonitorLogsSystem) is generated each time the firewall reaches maximum
disk usage capacity.
|
PAN-205187
This issue is now resolved. See PAN-OS 10.2.4 Addressed Issues.
|
ElasticSearch may not start properly when a newly installed Panorama
virtual appliance powers on for the first time, resulting in the
Panorama virtual appliance being unable to query logs forwarded from
the managed firewall to a Log Collector.
Workaround:
Log in to the Panorama CLI
and start the PAN-OS software.
|
PAN-204663
This issue is now resolved. See PAN-OS 10.2.4 Addressed Issues.
|
On the Panorama management server, you are unable to Context Switch
from one managed firewall to another.
Workaround: After you Context Switch to a managed firewall,
you must first Context Switch back to Panorama before you can
continue to Context Switch to a different managed firewall.
|
PAN-201855
This issue is now resolved. See PAN-OS 10.2.5 Addressed Issues.
|
On the Panorama management server, cloning any template (PanoramaTemplates) corrupts certificates (DeviceCertificate ManagementCertificates) with the Block Private Key
Export setting enabled across all templates. This
results in managed firewalls experiencing issues wherever the
corrupted certificate is referenced.
For example, you have template A, B, and C where templates A and B
have certificates with the Block Private Key
Export setting enabled. Cloning template C corrupts
the certificates with Block Private Key
Export setting enabled in templates A and B.
Workaround: After cloning a template, delete and re-import the
corrupted certificates.
|
PAN-199557
This issue is now resolved. See PAN-OS 10.2.5 Addressed Issues.
|
On M-600 appliances in an Active/Passive high availability (HA)
configuration, the configd process
restarts due to a memory leak on the
Active Panorama HA peer. This
causes the Panorama web interface and CLI to become unresponsive.
Workaround: Manually reboot the
Active Panorama HA peer.
|
PAN-197341 | On the Panorama management server, if you
create multiple device group Objects with the
same name in the Shared device group and any additional device groups (PanoramaDevice Groups) under
the same device group hierarchy that are used in one or more Policies,
renaming the object with a shared name in any device group causes
the object name to change in the policies where it is used. This
issue applies only to device group objects that can be referenced
in a Security policy rule. For example:
Changing
the name of the address object in the Shared device
group causes the references in the Policy rule to use the renamed Shared object
instead of the device group object. |
PAN-197097 | Large Scale VPN (LSVPN) does not support
IPv6 addresses on the satellite firewall. |
PAN-196758 | On the Panorama management server, pushing
a configuration change to firewalls leveraging SD-WAN erroneously
show the auto-provisioned BGP configurations for SD-WAN as being
edited or deleted despite no edits or deletions being made when
you Preview Changes (CommitPush to DevicesEdit Selections or CommitCommit and PushEdit Selections). |
PAN-196720 | During the CN-Series firewall deployment
on Oracle OKEplatform, when you delete the deployment by deleting yamls,
the MP/DP pods are stuck in Terminating state. Workaround: Delete
the CN-Series DP pods, MP pods, and then the pan-cni yaml file in
a sequential order. |
PAN-194826 This issue is
now resolved. See PAN-OS 10.2.3 Addressed Issues. | (WF-500 appliance only) System
log forwarding does not work over a TLS connection. |
PAN-194519 | (PA-5450 firewall only) Trying
to configure a custom payload format under DeviceServer ProfilesHTTP yields
a Javascript error. |
PAN-194515 | (PA-5450 firewall only) The Panorama
web interface does not display any predefined template stack variables
in the dropdown menu under DeviceSetupLog InterfaceIP Address. Workaround: Configure
the log interface IP address on the individual firewall web interface
instead of on Panorama. |
PAN-193251 This issue is
now resolved. See PAN-OS 10.2.3 Addressed Issues. | If SAML is configured as the authentication
method for GlobalProtect, authentication on the Portal page is not successful
in the browser. Workaround: Use the GlobalProtect app installed
on the endpoint to authenticate. |
PAN-192403 | (PA-5450 firewall only) There is
no commit warning in the web interface when configuring the management interface
and logging interface in the same subnetwork. Having both interfaces
in the same subnetwork can cause routing and connectivity issues. |
PAN-191570 This issue is
now resolved. See PAN-OS 10.2.3 Addressed Issues. | The Traffic Activity and SSL/TLS widgets
in the ACC erroneously display Report Error if
there is no SSL data to display. |
PAN-190727 | (PA-5450 firewall only) Documentation
for configuring the log interface is unavailable on the web interface and
in the PAN-OS Administrator’s Guide. |
PAN-190435
|
When you Commit a configuration change, the
Task Manager commit
Status goes directly from
0% to
Completed and does accurately
reflect the commit job progress.
|
PAN-190311 This issue is
now resolved. See PAN-OS 10.2.1 Addressed Issues. | (PA-220 and PA-220R firewalls and PA-800
Series firewalls only) There is an issue where management connectivity
to the firewall is lost due to the expiration of the DHCP lease,
which causes the IP configuration on the management port to be purged. |
PAN-189425
This issue is now resolved. See PAN-OS 10.2.4 Addressed Issues.
|
On the Panorama management server, Export Panorama and
devices config bundle (PanoramaSetupOperations) fails to export. When the export fails, you are
redirected to a new window and the following error is displayed:
Failed to redirect error to
/var/log/pan/appweb3-panmodule.log (Permission
denied)
|
PAN-189395 This issue is
now resolved. See PAN-OS 10.2.2 Addressed Issues. | Running any version of PAN-OS 10.2 on a
PA-400 Series firewall can cause the dataplane process to restart unexpectedly
and trigger a crash. |
PAN-189380 This issue is
now resolved. See PAN-OS 10.2.3 Addressed Issues. | After you successfully upgrade a PA-3000
Series firewall to PAN-OS 10.2.0 or later release and Enterprise
data loss prevention (DLP) plugin 3.0.0 or later release, the first configuration
push from the Panorama management server causes the firewall dataplane
to crash. Workaround: Restart the firewall to restore dataplane
functionality.
|
PAN-189361 This issue is
now resolved. See PAN-OS 10.2.1 Addressed Issues. | Panorama is unable to distribute antivirus
signature updates to firewalls with only an Advanced Threat Prevention license.
Firewalls with previously installed and active Threat Prevention
license are unaffected. |
PAN-189298 This issue is
now resolved. See PAN-OS 10.2.1 Addressed Issues. | On deploying the HA with 10.2.0-98 in Packet-mmap mode,
the session sync for an existing session fails after restarting
an active DP in Packet-mmap mode. |
PAN-189214 This issue is
now resolved. See PAN-OS 10.2.1 Addressed Issues. | When the Advanced Threat Prevention license
is present on a firewall without a Threat Prevention license, the
antivirus signature update packages that are normally available
to install under DeviceDynamic
Updates are not displayed. Workaround: Use
the request anti-virus upgrade {info | download | install} CLI
commands to retrieve a list of available antivirus updates and the
download and installation status, download specific antivirus packages,
and to install antivirus packages.Optionally, you can schedule recurring automatic
updates using the following CLI command: set deviceconfig system update-schedule anti-virus recurring. |
PAN-189206 This issue is
now resolved. See PAN-OS 10.2.1 Addressed Issues. | Device Group and Template administrator
roles don't support a context switch between the Panorama and firewall web
interface. Workaround: Use a Superuser or Panorama administrator
role to context switch. |
PAN-189111 | After deleting an MP pod and it comes up,
the show routing command output appears
empty and traffic stops working. |
PAN-189106 This issue is
now resolved. See PAN-OS 10.2.1 Addressed Issues. | On the Panorama management server, you must
uninstall the ZTP Plugin 2.0 before you can successfully downgrade
to PAN-OS 10.1. After successful downgrade, you must reinstall the
latest ZTP Plugin 1.0 version. Workaround: Before you
downgrade Panorama to PAN-OS 10.1, uninstall ZTP Plugin 2.0. After
you successfully downgrade Panorama to PAN-OS 10.1, re-install ZTP
Plugin 1.0 and re-enable ZTP functionality.
|
PAN-189076 | On a firewall with Advanced Routing enabled,
OSPFv3 peers using a broadcast link and a designated router (DR) priority
of 0 (zero) are stuck in a two-way state after HA failover. Workaround: Configure
at least one OSPFv3 neighbor with a non-zero priority setting in
the same broadcast domain. |
PAN-189057 This issue is
now resolved. See PAN-OS 10.2.2 Addressed Issues. | On the Panorama management server, Panorama
enters a non-functional state due to php.debug.log life
taking up too much space. Workaround: Disable the debug
flag for Panorama.
|
PAN-189032 This issue is
now resolved. See PAN-OS 10.2.1 Addressed Issues. | When the firewall has Advanced Routing enabled,
an OSPFv3 interface configured with the p2mp link type causes the commit
to fail. |
PAN-188956 This issue is
now resolved. See PAN-OS 10.2.1 Addressed Issues. | After successful upgrade to PAN-OS 10.2,
logging in to the firewall or Panorama web interface from the same
Internet browser window or session from which the firewall or Panorama was
upgraded displays the following error: Your login session has expired and you have been logged out for security reasons. Please log in again if you wish to continue. Workaround: The
following are different ways to log in to the firewall or Panorama
web interface after upgrading to PAN-OS 10.2.
|
PAN-188904
This issue is now resolved. See PAN-OS 10.2.4 Addressed Issues. | Certain web pages and web page contents
might not properly load when cloud inline categorization is enabled
on the firewall. |
PAN-188489 This issue is
now resolved. See PAN-OS 10.2.3 Addressed Issues. | On the Panorama management server, dynamic
content updates are not automatically pushed to VM-Series firewalls licensed
using the Panorama Software Firewall License plugin when Automatically
push content when software device registers to Panorama (PanoramaTemplatesAdd Stack) is enabled. |
PAN-188358 | After triggering a soft reboot on a M-700
appliance, the Management port LEDs do not light up when a 10G Ethernet cable
is plugged in. |
PAN-188064 This issue is
now resolved. See PAN-OS 10.2.3 Addressed Issues. | The SCP Server Profile configuration (DevicesServer ProfilesSCP are not automatically deleted after
downgrade from PAN-OS 10.2.0 to PAN-OS 10.1 or earlier release. |
PAN-188052 | Devices in FIPS-CC mode are unable to connect
to servers utilizing ECDSA-based host keys that impacts exporting logs (DeviceScheduled Log Export), exporting
configurations (DeviceScheduled
Config Export), or the scp export command
in the CLI. Workaround: Use RSA-based host keys on the
destination server. |
PAN-187846 This issue is
now resolved. See PAN-OS 10.2.1 Addressed Issues. | On the Panorama management server, a selective
push (CommitPush
to DevicesPush Changes Made By and CommitCommit and Push Commit and Push Changes Made By)
may push an incorrect configuration to managed firewalls causing the
firewalls to display as Out of Sync if the Panorama pushed
version for the Shared Policy and Template configuration (PanoramaManaged DevicesSummary) are 20 version or more
older than the current local running configuration on Panorama. To
determine the current configuration version, select PanoramaConfig Auditand expand
the Local Running config menu to review the
list of Panorama configuration versions. Workaround:
Push a more recent configuration to your managed firewalls before
performing a selective push. |
PAN-187685 | On the Panorama management server, the Template Status
displays no synchronization status (PanoramaManaged DevicesSummary)
after a bootstrapped firewall is successfully added to Panorama. Workaround: After
the bootstrapped firewall is successfully added to Panorama, log in to the Panorama web interface and
select CommitPush
to Devices. |
PAN-187643 | If you enable SCTP security using a Panorama
template when SCTP INIT Flood Protection is enabled
in the Zone Protection profile using Panorama and you commit all
changes, the commit is successful but the SCTP INIT option
is not available in the Zone Protection profile. Workaround: Log
out of the firewall and log in again to make the SCIT
INIT option available on the web interface. |
PAN-187612 | On the Panorama management server, not all
data profiles (ObjectsDLP
Data Filtering Profiles) are displayed
after you:
Workaround: Log
in to the Panorama CLI and reset the DLP plugin. admin > request plugins dlp reset |
PAN-187429 This issue is
now resolved. See PAN-OS 10.2.2 Addressed Issues. | On PA-3400 & PA-5400 series firewalls
(minus the PA-5450), the CLI and SNMP MIB walk do not display the
Model and Serial-number of the Fan tray and PSUs. |
PAN-187407 | The configured Advanced Threat Prevention
inline cloud analysis action for a given model might not be honored
under the following condition: If the firewall is set to Hold
client request for category lookup and the action set
to Reset-Both and the URL cache has been
cleared, the first request for inline cloud analysis will be bypassed. |
PAN-187370
|
On a firewall with Advanced Routing enabled, if there is also a
logical router instance that uses the default configuration and has
no interfaces assigned to it, this will result in terminating the
management daemon and main routing daemon in the firewall during
commit.
Workaround: Do not use a logical router instance with no
interfaces bound to it.
|
PAN-187234 This issue is
now resolved. See PAN-OS 10.2.3 Addressed Issues. | Certain web pages submitted for analysis
by Advanced URL Filtering cloud inline categorization might experience
high latency. |
PAN-186913
This issue is now resolved. See PAN-OS 10.2.2 Addressed Issues. | On the Panorama management server, Validate
Device Group (CommitCommit and Push erroneously
issues a CommitAll operation instead of a ValidateAll operation
when multiple device groups are included in the push and results
in no configuration validation. Workaround: Validate
device group configurations using one of the following methods.
|
PAN-186886 This issue is
now resolved. See PAN-OS 10.2.1 Addressed Issues. | Individual configuration objects cannot
be viewed when you commit selective configuration changes (CommitCommit Changes Made By)
on a multi-vsys firewall. |
PAN-186283 | Templates appear out-of-sync on Panorama
after successfully deploying the CFT stack using the Panorama plugin for
AWS. Workaround: Use CommitPush to Devices to synchronize
the templates. |
PAN-186282 | On HA deployments on AWS and Azure, Panorama
fails to populate match criteria automatically when adding dynamic address
groups. Workaround: Reboot the Panorama HA pair. |
PAN-186262 | The Panorama management server in Panorama
or Log Collector mode may become unresponsive as Elasticsearch accumulates
internal connections related to logging processes. The chances Panorama
becomes unresponsive increases the longer Panorama remains powered
on. Workaround: Reboot Panorama if it becomes unresponsive. |
PAN-186137 This issue is
now resolved. See PAN-OS 10.2.1 Addressed Issues. | The management interface of the PA-3400
Series firewall incorrectly displays 10G port speed as an option.
10G speed is not supported on the PA-3400 Series firewall management
port and cannot be configured. |
PAN-186134 | On the Panorama management server, performing
a Commit and Push (Commit > Commit
and Push) may intermittently not push the committed
configuration changes to managed firewalls. Workaround: Select Commit >
Push to Devices to push the committed configuration
changes to your managed firewalls. |
PAN-185966 | The debug skip-cert-renewal-check-syslog yes command is
not available on Log Collector CLI to stop the Dedicated Log Collector
from trying to renew the device certificate and displaying the following
error: No valid device certificate found |
PAN-185286
This issue is now resolved. See PAN-OS 10.2.8 Addressed Issues.
|
(PA-5400 Series firewalls only) On the Panorama management
server, the device health resources (PanoramaManaged DevicesHealth) do not populate.
|
PAN-184708
This issue is now resolved. See PAN-OS 10.2.4 Addressed Issues. | Scheduled report emails (MonitorPDF ReportsEmail Scheduler) are not emailed if:
Workaround: To
receive a scheduled report email for all other PDF report types:
|
PAN-184702 This issue is
now resolved. See PAN-OS 10.2.3 Addressed Issues. | On the Panorama management server, an M-700 appliance
in Log Collector mode fails to connect to Panorama when added as
a managed collector (Panorama > Managed Collectors). |
PAN-184474 | When the firewall has Advanced Routing enabled,
a static route stays active after the interface goes down. Workaround:
For firewalls that support Bidirectional Forwarding Detection (BFD),
configure BFD for the static route. |
PAN-184406 | Using the CLI to add a RAID disk pair to
an M-700 appliance causes the dmdb process to crash. Workaround: Contact
customer support to stop the dmdb process before adding a RAID disk
pair to a M-700 appliance. |
PAN-183567 This issue is
now resolved. See PAN-OS 10.2.1 Addressed Issues. | On the Panorama management server, you must download
and install the ZTP Plugin 2.0 after successful upgrade to PAN-OS
10.2. After upgrade to PAN-OS 10.2, the show plugins installed command
does not display the ZTP plugin until you install ZTP Plugin 2.0. Workaround: After
Panorama successfully upgrades to PAN-OS 10.2, manually download
and install the ZTP Plugin 2.0.
|
PAN-183404 | Static IP addresses are not recognized when
"and" operators are used with IP CIDR range. |
PAN-182734
This issue is now resolved. See PAN-OS 10.2.5 Addressed Issues.
| On an Advanced Routing Engine, if you change
the IPSec tunnel configuration, BGP flaps. |
PAN-182492 This issue is
now resolved. See PAN-OS 10.2.1 Addressed Issues. | The WildFire analysis report cannot be viewed
from the firewall WildFire submission log entry page. Workaround:
You can retrieve the Wildfire analysis reports through the WildFire
API or the WildFire portal. |
PAN-181933 | If you use multiple log forwarding cards
(LFCs) on the PA-7000 series, all of the cards may not receive all
of the updates and the mappings for the clients may become out of sync,
which causes the firewall to not correctly populate the Source User
column in the session logs. |
PAN-180661 | On the Panorama management server, pushing
an unsupported Minimum Password Complexity (DeviceSetupManagement)
to a managed firewall erroneously displays commit time out as
the reason the commit failed. |
PAN-180104 | When upgrading a CN-Series
as a DaemonSet deployment to PAN-OS 10.2, CN-NGFW pods fail to connect
to CN-MGMT pod if the Kubernetes cluster previously had a CN-Series
as a DaemonSet deployment running PAN-OS 10.0 or 10.1. Workaround:
Reboot the worker nodes before upgrading to PAN-OS 10.2. |
PAN-179420 This issue is
now resolved. See PAN-OS 10.2.1 Addressed Issues. | On the Panorama management server, a selective
push (CommitPush
to DevicesPush Changes Made By and CommitCommit and PushCommit and Push Changes Made By to managed
firewalls fails if you rename an existing device group, template,
or template stack that was already pushed to your managed firewalls
and you selectively committed specific configuration objects from
the renamed device group, template, or template stack. Workaround: After
you rename the existing device group, template, or template stack, Push (CommitPush to Devices all
configuration changes for the named device group, template, or template
stack. |
PAN-178195 This issue is
now resolved. See PAN-OS 10.2.1 Addressed Issues. | The URL filtering logs generated by traffic
analyzed by Advanced URL filtering cloud inline categorization does
not display the name of the URL. |
PAN-177455 This issue is
now resolved. See PAN-OS 10.2.2 Addressed Issues. | PAN-OS 10.2.0 is not supported on PA-7000
Series firewalls with HA (High Availability) clustering enabled
and using an HA4 communication link. Attempting to load PAN-OS 10.2.0
on the firewall causes the PA-7000 100G NPC to go offline. As a
result, the firewall fails to boot normally and enters maintenance
mode. HA Pairs of Active-Passive and Active-Active firewalls are
not affected. |
PAN-176693 This issue is
now resolved. See PAN-OS 10.2.1 Addressed Issues. | The Activity (ACT) LEDs on the RJ-45 ports
of the M-300 and M-700 appliances do not blink while processing
network traffic. |
PAN-176156 This issue is now resolved. See PAN-OS 10.2.2 Addressed Issues . | Executing show running resource-monitor with
the ingress-backlogs option produces the
following server error: Dataplane is not up or invalid target-dp(*.dp*). |
PAN-175915 | When the firewall is deployed on N3 and
N11 interfaces in 5G networks and 5G-HTTP/2 traffic inspection is
enabled in the Mobile Network Protection Profile, the traffic logs
do not display network slice SST and SD values. |
PAN-174982 | In HA active/active configurations where,
when interfaces that were associated with a virtual router were
deleted, the configuration change did not sync. |
PAN-172274 | When you activate the advanced URL filtering
license, your license entitlements for PAN-DB and advanced URL filtering
might not display correctly on the firewall — this is a display
anomaly, not a licensing issue, and does not affect access to the
services. Workaround: Issue the following command to
retrieve and update the licenses: license request fetch. |
PAN-172132
This issue is now resolved by PAN-189643. See PAN-OS 10.2.4 Addressed Issues. | QoS fails to run on a tunnel interface (for
example, tunnel.1). |
PAN-171938 | No results are displayed when
you Show Application Filter for a Security
policy rule (PoliciesSecurityApplicationValueShow Application Filter). |
PAN-171069 | Local Log Collectors for Panorama management
servers in active/passive high availability (HA) configuration cannot
be added to the same Collector Group (PanoramaCollector Groups). Workaround: Before
you upgrade your Panorama servers to PAN-OS 10.1.0, configure HA (PanoramaHigh Availability),
add the local Log Collectors of the HA peers to the same Collector
Group, and upgrade to PAN 10.1.0. |
PAN-164885
This issue is now resolved. See PAN-OS 10.2.10 Addressed Issues.
|
On the Panorama management server, pushes to managed firewalls (CommitPush to Devices or Commit and Push) may fail
when an EDL (ObjectsExternal Dynamic Lists) is configured to Check for
updates every 5 minutes due to the commit and EDL
fetch processes overlapping. This is more likely to occur when
multiple EDLs are configured to check for updates every 5
minutes.
|
PAN-163676 | Next-Gen Firewalls are unable to connect
to a syslog server when the certificates required to connect to
the syslog server are part of a Certificate Profile (DeviceCertificate ManagementCertificate Profile) if the Use
OCSP setting is enabled to check the revocation status
of certificates. Workaround: Enable Use CRL to
check the revocation status of certificates in the Certificate Profile. |