Learn how to transfer or update your Prisma Access license.
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Use the following workflow if you need to transfer
Prisma Access licenses from one Panorama appliance to another, for
example:
If you need to transfer production (paid)
licenses from one Panorama appliance to another.
If you are running an evaluation license on an evaluation
Panorama appliance. After you upgrade the Prisma Access license
to a paid license, you cannot transfer this license to a Panorama
that has an evaluation license; in this case, you must transfer
the production Prisma Access license from an evaluation to a production
Panorama appliance.
When you renew your license, you must also perform these steps to retrieve the
new license key. Panorama does not retrieve the licenses after a renewal.
Prisma Access automatically preserves all instances and public and loopback IP addresses
during the license transfer.
Make a note of the following guidelines before starting this procedure:
- Make sure that both Panorama appliances use the same Tenant or Tenant Service
Group (TSG) ID.
- If you are performing multiple license transfers, do not perform the license
transfer one after the other. Wait at least 15 minutes before starting another
transfer after the first has completed.
