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INC_PA_SERVICE_DEGRADATION_SC_ CONNECTIVITY

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INC_PA_SERVICE_DEGRADATION_SC_ CONNECTIVITY

Learn about the INC_PA_SERVICE_DEGRADATION_SC_CONNECTIVITY incident.

Synopsis

The INC_PA_SERVICE_DEGRADATION_SC_CONNECTIVITY incident is raised when the service connection cluster is down. This incident indicates a Palo Alto Networks infrastructure issue, which the SRE team is working to resolve.

Incident Code—INC_PA_SERVICE_DEGRADATION_SC_CONNECTIVITY

Severity—Critical

For details about incident severity, see Incidents Distribution Over Time in Incidents and Alerts Overview.

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Raise condition	A service connection infrastructure issue occurred.
Clear condition	The service connection infrastructure issue is resolved.

Prisma Access Docs

INC_PA_SERVICE_DEGRADATION_SC_ CONNECTIVITY

Prisma Access Docs

INC_PA_SERVICE_DEGRADATION_SC_ CONNECTIVITY

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