Manage Tunnel Health
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Manage Tunnel Health

Table of Contents

Manage Tunnel Health

View the health of the tunnels configured in your Remote Networks and Mobile Users.
The Tunnels dashboard enables you to view the health of the tunnels configured in your Remote Networks and Mobile Users.

View Tunnel Status Details

The Tunnels page shows widgets that provide details on your remote networks and mobile users’ tunnel health.

See Median Tunnel Round Trip Time (Number of Tunnels)

You can select a number of tunnels and view their median round trip time (RTT). If you don’t specify a set of tunnels, by default the median RTT is computed for the 10 tunnels with the highest observed RTT.

See Median Tunnel Bandwidth Over Time (Number of Tunnels)

You can select a number of tunnels and view their median tunnel bandwidth values. If you don’t specify a set of tunnels, by default the median bandwidth value is computed for the 10 tunnels with the highest observed bandwidth values.

View Tunnel State Distribution

You can view all the tunnels that you have configured for your Remote Networks and Mobile Users and their status. Hover your cursor over the circle chart to see how many tunnels are up, down, inactive, or have an issue with them that needs some resolution. You see one of the following status for each tunnel:
  • Up—All tunnels are up
  • Down—All tunnels are down
  • Inactive—The tunnel has been idle for a period of time
  • Not available—The tunnel has been decommissioned

See Aggregated Tunnel Connectivity Trends Over Time

Aggregated Tunnel Connectivity Trend Over Time shows you the total number of connected tunnels.

View Tunnels Associated with Prisma Access Locations

The (Number of) Tunnels tabular list shows the details of each site and their tunnels. The tunnel names are retrieved from the Prisma Access configuration. Clicking anywhere on the circle in the Tunnel State Distribution or the trend line in the Aggregate Tunnel Connectivity Trend Over Time creates a condition in the filter that sorts the data in the Tunnels table.
The Average Throughput column in the table shows the amount of traffic flowing through the tunnel. The Disconnections column show the number of times the sites got disconnected from the Prisma Access node in the selected Time Range. The Disconnection Duration column displays data in seconds, displaying the aggregate time that this tunnel was disconnected in the time range selected. You can select a Prisma Access Location to go to the Prisma Access Locations page and see information about that location.