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    Begin Scanning a Cisco Webex Teams App
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    3. Onboard Sanctioned SaaS Apps to Data Security
    4. Begin Scanning a Cisco Webex Teams App
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    SaaS Security

    Begin Scanning a Cisco Webex Teams App

    Table of Contents

    Begin Scanning a Cisco Webex Teams App

    Use these steps to connect your Cisco Webex Teams application to Data Security.
    Where Can I Use This?What Do I Need?
    • Strata Cloud Manager
    • Data Security license
    Or any of the following licenses that include the Data Security license:
    • CASB-X
    • CASB-PA
    Data Security scans messages and files shared on spaces within the Cisco Webex Teams application. Support for automated remediation capabilities varies by SaaS application.

    Supported Content

    The following table lists the supported content for the Cisco Webex app.
    Support For
    Details
    Scan Content
    		Rooms, Messages, Files
    Backward Scan
    Yes
    Forward Scan
    Yes
    Selective Scan
    No
    User Activities
    • Activity Monitoring—No
    • Activity Alerting—No
    • Folder Monitoring—No
    Remediation Actions
    • Change Sharing—No
    • User Quarantine—No
    • Admin Quarantine—No
    Post-Remediation Actions (Actions after Admin Quarantine):
    You can delete, restore, or download a quarantined file after performing a remediation action (for example quarantine or incident generation).
    • Delete—No
    • Restore—No
    • Download—No
    Notifications
    • Notify File Owner—No
    • Notify Via Slack—Yes (applicable only if you have onboarded Slack Enterprise or Slack Pro and Business)
    Exposure
    Internal, External, Public
    Snippet Support
    Yes
    Known License/Version restrictions
    Supported Versions
    • Starter
    • Plus
    • Business
    • Enterprise (ensure you enable the Webex Events Admin option)
    Caveats/Notes
    None

    Onboard Cisco Webex App to Data Security

    1. Prerequisites to be completed on Cisco Webex Teams
      1. Ensure that the Webex Teams account you plan to use with Data Security has sufficient privileges.
        To connect a Webex Teams instance to Data Security, you must use a Webex Teams account with administrator privileges.
      2. Log in to https://admin.webex.com, select ManagementUsersadmin_account_usernameRoles and Security.
      3. Enable Full administrator and Compliance Officer privileges.
        Ensure that you select the Compliance Officer role option. Otherwise, Data Security will not perform any scanning.
        Make sure to request another administrator to assign the Compliance Officer role to you, so your account has the correct privileges required to search for sensitive information in the Cisco Webex Teams app.
        The Webex Teams standard service plan supports data generated during the last 90 days. To enable longer-term visibility, consider upgrading to Cisco Webex Teams Pro Pack service plan before connecting to Data Security.
    2. Add Cisco Webex Teams to Data Security
      1. Log in to Strata Cloud Manager.
      2. Select ManageConfigurationSaaS SecurityData SecurityApplicationsAdd ApplicationCisco Webex Teams.
      3. Click Connect to Connect Cisco Webex Teams to Data Security.
        Data Security redirects you to a Cisco identity broker to authorize access so that you can enter the email address and password for the administrator account you want to use when connecting to the Webex Teams application.
      4. Select View Onboarding Status to view the onboarded Webex app instance.
        The new Webex Teams instance is added to the list of Cloud Apps as Webex Teams n, where n is the number of Webex Teams instances you have connected to Data Security. For example, if this is the second Webex Teams instance you connected to Data Security, the name displays as Webex Teams2.

    Post Onboarding Procedures

    1. Define Global Scan Settings
    2. Add Policy Rules or Edit Existing Policy Rules
      When you add a new cloud application, Data Security automatically scans assets against the default data patterns and displays the match occurrences. If you want to generate incidents and identify potential issues that are unique to the new instance, as a best practice, consider the business use of your app to determine whether you want to Add a New Data Asset Policy.
    3. (Optional) Configure or Edit Data Patterns
      If you find the existing data patterns don't identify the incidents you want to prevent from occurring, you can Configure Data Patterns to identify specific strings of text, characters, words, or patterns to make it possible to find all instances of text that match a data pattern you specify.
    4. Start Scanning Cisco Webex Teams for Risks
      Data Security starts scanning all assets—files, messages—and spaces in the associated Webex Teams application and identifies incidents. Depending on the number of Webex Teams users and assets, it might take some time for the service to complete the process. However, as soon as you begin to see this information populating on the Dashboard, you can begin to Assess Incidents on Data Security. To start scanning the Cisco Webex Teams instance for issues, select ManageConfigurationSaaS SecurityData SecurityApplicationsCisco Webex TeamsView Settings...Start Scanning.
      On a Webex Teams account, Data Security monitors the following activities. However, activities that occurred before you added the Cisco Webex Teams application to Data Security are not displayed on Data SecurityUsers & ActivityUser Activities.
      • Adding or removing a user from a space.
      • Adding a moderator to a space.
      • Deleting a message — the deletion of a message is logged if the message had a file attached to it, or if the message had a policy violation and created an incident.
    5. Monitor Scan Results
      As Data Security scans files and matches them against enabled policy rules, you can refer to the Monitor Scan Results on the Dashboard section to verify that your policy rules are effective. Monitoring the progress of the scan during the discovery phase allows you to Fine-Tune Policy to modify the match criteria and ensure better results.

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