: Known Issues in Prisma SD-WAN ION Device Release 6.3.2
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Known Issues in Prisma SD-WAN ION Device Release 6.3.2

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Known Issues in Prisma SD-WAN ION Device Release 6.3.2

Learn about the Known Issues in Prisma SD-WAN ION device release 6.3.2.
The following table lists the known issues in Prisma SD-WAN ION Device Release 6.3.2.
Issue IDDescription
CGSDW-15027Incorrect SNMP interface bandwidth reported after a software upgrade from ION device version 5.6.
CGSDW-15967High memory consumption by the ADEM process causes ION device reboot.
CGSDW-21320The ION 1200 device does not respond to DHCP on SVI until there is a change in configuration or the device is rebooted.
CGSDW-21409
This issue is now resolved in ION device software version 6.4.1. See Addressed Issues in Prisma SD-WAN ION Device Release 6.4.1.
FC crashes when many app-map entries are being created, modified, or deleted in parallel threads.
CGSDW-23395
This issue is now resolved in ION device software version 6.3.4. See Addressed Issues in Prisma SD-WAN ION Device Release 6.3.4.
After upgrading to device software version 6.3.2-b5, the backup ION device continues to attempt to establish a connection with the controller. If controller port of the device next hop is pointing to ION device LAN interface then use the following workaround for this issue:
  • On the active device, add a static arp entry on the LAN interface which points to the controller interface IP address of the backup device.
  • On the backup device, add a static arp entry on the LAN interface which points to the controller interface IP address of the active device.