Today, most enterprises are shying away from emails for their day-to-day collaborative work and increasingly use applications like MS Teams to enable seamless collaboration. These applications come equipped with Bots that allow you to interact using predefined options to access real-time information.

Prisma SD-WAN introduces the Prisma SD-WAN Chatbot MS Teams CloudBlade that allows efficient collaboration by giving the end-user access to the Prisma SD-WAN network at any time from anywhere through the MS Teams Chatbot. As part of this integration, a user group is created on MS Teams, and the Azure ID of the User Group generated is then used to configure the Chatbot MS Teams CloudBlade on Prisma SD-WAN. You can access real-time information on on-site and device configuration, site health, device inventory, events, and metrics on bandwidth utilization, application health, and application performance. The data can be consumed directly on MS Teams applications, enabling Network Operation Center teams to manage the Prisma SD-WAN network.