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Synchronize Incidents

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Acknowledge Incidents

Troubleshoot Incidents

Synchronize Incidents

Let us learn to synchronize incidents in Prisma SD-WAN Netsec.

You can synchronize incidents consistently between the controller and the device. During the incidents synchronization, the device sends standing incident snapshots to the controller every 24 hours and the controller clears the incidents that no longer exist in the device and raises the device's missing incidents.

Go to WorkflowsDevices.

The list of claimed devices is displayed.
From the ellipsis menu next to a device, select Sync Incident to synchronize the incidents between the controller and the device.

Acknowledge Incidents

Troubleshoot Incidents

Prisma SD-WAN Docs

Synchronize Incidents

Prisma SD-WAN Docs

Synchronize Incidents

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