Activate CASB-X For a Customer Support Portal Account with Multiple Tenants

1. Associate Prisma Access or NGFW with your CSP account.

   You must have at least one Prisma Access tenant or NGFW associated with your CSP account to successfully activate the CASB-X license.

   • Activate a Prisma Access
   • Register your NGFW
2. Allocate the product to the Recipient of your choice.

   You can allocate your entire license to one recipient or you can share it with multiple recipients in a tenant hierarchy. What is a tenant?

   1. If you need just one tenant, use or rename the tenant provided. The name provided matches your Customer Support Portal account for convenience.

   2. (Optional) This step applies if you are a managed security service provider (MSSP), a distributed enterprise customer, or need multiple tenants. After you create the first tenant, you can Allocate to subtenant and use or rename the tenant provided.

      A subscription gets allocated on a tenant or a sub-tenant. This step is for choosing a tenant where you want to allocate a license, not for building a complete tenant hierarchy. You can create only a tenant and subtenant here, and you can choose to allocate a license to that subtenant.

      After activation, you can build out your tenant hierarchy as needed through tenant management. You can create your tenant hierarchy to reflect your existing organizational structure. You can also consider identity and access inheritance when creating the hierarchy, in addition to tenant hierarchy limits.
   3. Select Done.
3. Select a Region where you want to deploy your product.
4. The web interface shows if you have Prisma Access and NGFW available in this tenant where you can apply CASB-X.

5. Agree to the terms and conditions, and Activate.

   This tenant, and any others created by this CSP account, have the Superuser role created by default.
6. CASB-X activation is now complete for Prisma Access. To apply CASB-X on NGFW, you must go to the Device Association tab to select the devices and apply the CASB-X license:

   • Device Associations
   • Next Generation CASB-X