Expiring and Expired Subscription

Table of Contents

Expiring and Expired Subscription

Learn how to track and manage about to expire and expired subscriptions to avoid service interruptions.

This section explains how to monitor expiring and expired subscriptions and take timely action to maintain uninterrupted service. It describes how subscription statuses are visually indicated, where expired subscriptions are listed.

SASE

Details about where to find the expiration details and the visual indicators to identify them.

Important: We are rolling out this new, unified activation experience in stages. For supported SASE products, you may see the new activation console now, or you maybe directed to use the Hub for activation until the update reaches your tenant.

Where Can I Use This?	What Do I Need?
`Prisma Access (Managed by Panorama or Strata Cloud Manager)` `Prisma Browser` `Remote Browser Isolation` `Next-Generation CASB for Prisma Access and NGFW` `Data Security` `AI Access Security` `SaaS Security Posture Management` `Enterprise DLP`	Superuser or Multitenant Superuser role

To ensure uninterrupted services, it’s important to renew subscriptions before they expire or immediately after expiration. To make subscription statuses easily identifiable, expiring and expired subscriptions are visually marked:

Subscriptions set to expire within 30 days have the

icon next to their expiration date, helping you track them in advance.
Expired licenses will have

icon next to their expiration date to identify expired licenses.

Firewall and SD-WAN

Learn how to track and manage about to expire and expired subscriptions to avoid service interruptions.

Where Can I Use This?	What Do I Need?
NGFW, including those funded by Software NGFW Credits Prisma Access SD-WAN	Superuser or Multitenant Superuser role

Subscriptions set to expire within 30 days have the

icon next to their expiration date, helping you track them in advance.
Expired subscriptions are listed separately under the Expired tab for easy access.

Use one of the various ways to access Common ServicesSubscriptions & Add-ons.
Select Subscriptions & Add-ons. (This example demonstrates one method.)
In the Active tab, view all active subscriptions, including those expiring within 30 days
- Expiring subscriptions have the
  
  icon next to their expiration date.
- If you have renewed a subscription but it has not yet become active, those subscriptions have the
  
  icon next to its start date.
To view expired subscriptions, go to the Expired tab.