Troubleshooting Resources for the Traps Agent for Mac
Resource
Description
Traps Console log
Indicates information, warnings, and errors
related to the Traps console. The Console log is located in the following
folder on the endpoint:
Mac OS X 10.10 and OSX 10.11—/var/log/traps/agent/
macOS 10.12 and later releases—View logs from the Console
application
Traps Service log
Indicates information, warnings, and errors
related to the Traps service. The Service log is located in the following
folder on the endpoint:
Mac OS X 10.10 and OSX 10.11—/var/log/traps/
macOS 10.12 and later releases—View logs from the Console
application
Supervisor Command Line Tool (Cytool)
Allows you to manage Traps features and
perform advanced troubleshooting on the local endpoint from a command
line interface. For more information, see Cytool
for Mac.