Use this workflow to uninstall Traps agent 4.2 on a Windows
endpoint.
You can uninstall the Traps™ agent using any
of the following methods on a Windows endpoint:
Uninstall
from the Traps Endpoint Security Manager (Refer to how you Uninstall the Traps Agent in
the Traps Endpoint Security Manager Administrator’s Guide.)
After you uninstall
the agent, the endpoint is no longer protected by the Security policy
of your company and the license returns to the pool of available licenses.
Manually Uninstall the Traps Agent for Windows
Use the following workflow to manually uninstall Traps.
Select StartControl Panel(Programs)Programs and Features.
Select Traps from the list and
then Uninstall.
When prompted to continue uninstalling, click Yes and
acknowledge any notifications.
Enter the uninstall password and click Next.
Uninstall the Traps Agent for Windows Using Msiexec
Use the following workflow to uninstall Traps
using Msiexec.
Use one of the following options to open a command
prompt as an administrator:
Select StartAll ProgramsAccessories.
Then right-click Command prompt and Run
as administrator.
Select Start. In the Start Search box,
type cmd. Then, to open the command prompt
as an administrator, press CTRL+SHIFT+ENTER.
Run the msiexec command followed
by one or more of the following options or properties:
Uninstall and logging options:
/x
<installpath>\<installerfilename>.msi—Uninstall
a package.
/l*v <logpath>\<logfilename>.txt—Log verbose
output to a file.
UNINSTALL_PASSWORD=<uninstallpassword>—Specify
the administrator password. You must specify the UNINSTALL_PASSWORD property
to successfully uninstall a package.
For
example, to uninstall Traps using the traps.msi installer with the
specified password and log verbose output to a file called uninstallLogFile.txt,
enter the following command:
