: Uninstall or Upgrade Traps on the Endpoint
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Uninstall or Upgrade Traps on the Endpoint

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Uninstall or Upgrade Traps on the Endpoint

Create a new agent actions rule to uninstall Traps from the target objects or upgrade Traps using software that is accessible by the ESM Console.
  1. Create a new action rule.
    Select SettingsAgentActions and then Add a new rule.
  2. Define the tasks you want to perform on the Traps agent on the endpoints.
    1. Select Agent Installation and then select one of the following actions:
      • Uninstall—Unistall the Traps software.
      • Upgrade from path—Upgrade the Traps software. To initiate the action, you must browse to and then select the installation file to use for upgrading the Traps software. The Proxy List is supported when upgrading from Traps agent 4.2.7 to an agent version supported by Cortex XDR. If the agent must communicate through a proxy server, define the Proxy List, with up to ten servers in the format <serverIPaddress>:<port> and with multiple entries separated by commas.
    2. Enter the Uninstall Password.
  3. (Optional) Add Conditions to the rule. By default, a new rule does not contain any conditions.
    To specify a condition, select the Conditions tab, select the condition in the Conditions list, and then Add it to the Selected Conditions list. Repeat this step to add more conditions, as needed. You can also define new Conditions.
  4. (Optional) Define the Target Objects to which to apply the rule.
    To define a smaller subset of target objects, select the Objects tab, and then enter one or more AD Users, AD Computers, AD Groups, AD Organizational Unit, Existing Endpoints, or Existing Groups in the Include or Exclude areas. The Endpoint Security Manager queries Active Directory to verify the users, computers, groups, or organizational units. The ESM Console also offers autocompletion as you type for existing endpoints and existing virtual groups.
  5. (Optional) Review the rule name and description. The ESM Console automatically generates the rule name and description based on the rule details but permits you to change these fields, if needed.
    To override the autogenerated name, select the Name tab, clear the Activate automatic description option, and then enter a rule name and description of your choice.
  6. Save the action rule.
    Do either of the following:
    • Save the rule without activating it. This option is only available for inactive, cloned, or new rules. When you are ready to activate the rule, select the rule from the SettingsAgentActions page and then click Activate.
    • Apply the rule to activate it immediately.
    After saving or applying a rule, you can return to the Actions page at any time to Delete or Deactivate the rule.