Recheck a WildFire Decision
Table of Contents
4.2 (EoS)
Expand all | Collapse all
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- Set Up the Endpoint Infrastructure
- Activate Traps Licenses
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- Endpoint Infrastructure Installation Considerations
- TLS/SSL Encryption for Traps Components
- Configure the MS-SQL Server Database
- Install the Endpoint Security Manager Server Software
- Install the Endpoint Security Manager Console Software
- Manage Proxy Communication with the Endpoint Security Manager
- Load Balance Traffic to ESM Servers
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- Malware Protection Policy Best Practices
- Malware Protection Flow
- Manage Trusted Signers
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- Remove an Endpoint from the Health Page
- Install an End-of-Life Traps Agent Version
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- Traps Troubleshooting Resources
- Traps and Endpoint Security Manager Processes
- ESM Tech Support File
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- Access Cytool
- View the Status of the Agent Using Cytool
- View Processes Currently Protected by Traps Using Cytool
- Manage Logging of Traps Components Using Cytool
- Restore a Quarantined File Using Cytool
- View Statistics for a Protected Process Using Cytool
- View Details About the Traps Local Analysis Module Using Cy...
- View Hash Details About a File Using Cytool
Recheck a WildFire Decision
If you suspect that WildFire has changed the
verdict of a file, you can force the ESM Server to query WildFire
for the verdict. If the WildFire response indicates a change to
the verdict, the ESM Server updates the verdict in its local server cache.
Then, at the next heartbeat communication with Traps agents, the
ESM Server communicates the verdict to endpoints on which a user
has tried to open the executable file.
- From the ESM Console, select PoliciesMalwareHash Control.
- To view the WildFire verdict for a specific hash, do
either of the following:
- Use the search at the top of the page to search for a hash value or process name.
- Use the paging controls on the top right of each page to view different portions of the table.
- Select the hash record to view additional details about
the process hash and then click Recheck.
To recheck multiple records at the same time, select the check box
for each hash record, and then select Recheck with WildFire from
the action menu . These actions initiate an immediate query to WildFire.
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