: Extend or Renew a Subscription Through Common Services
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Extend or Renew a Subscription Through Common Services

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Extend or Renew a Subscription Through Common Services

Learn how to extend or renew a subscription through Common Services.
Where Can I Use This?What Do I Need?
  • Strata Multitenant Cloud Manager
  • hub
  • Any Tenant that contains FedRAMP High Prisma Access
  • Multitenant Superuser role
You can extend or renew your expiring license through Common Services. After you request an extension from IT, and your updates are ready for use, you will receive an activation link in your email.
  • The following steps apply if you allocated part of your production license during the initial activation and you share the license between multiple tenants.
  • The following steps also apply if you allocated part of your evaluation license during the initial activation, you share the license between multiple tenants, and you are converting to a production license.
  • This does not apply to a full allocation or to a single tenant environment, regardless of production license extension or evaluation license to production conversion. In a full allocation or single tenant environment, there are no additional steps after clicking the activation link.
  1. Click the activation link in your email.
  2. Use one of the various ways to access Common ServicesTenant Management.
  3. Select Tenant Management. Only one way is shown here.
  4. In Tenant Management, you see blue dots indicating that you need to take further steps.
  5. Use the blue dots to find the tenant with the subscription that you need to extend, select the Tenant Name and Edit the licensed products.
  6. Agree to the terms and conditions and Activate Now.