Modify License Allocation
Table of Contents
Modify License Allocation
Learn how to increase or decrease license allocation and reallocate the freed
licenses or new license to a different tenant.
You can increase or decrease license allocations for a tenant after activation. When
you reduce a tenant’s allocation, the reduced quantity returns to your license pool,
and you can reallocate it to another tenant to maximize license utilization across
your organization. If you reduce license capacity for a Tenant Service Group (TSG),
a fully allocated license automatically converts to a shared allocation.
When you purchase additional license capacity, it is no longer allocated to existing
TSGs by default. Instead, you decide whether to assign the new capacity to the same
TSG or distribute it across multiple TSGs, depending on your organization’s needs.
For example, if you purchase additional licenses for a new tenant, you can directly
allocate the new capacity to that tenant, or adjust allocations across existing
tenants as needed.
When you reduce the license capacity:
- You cannot reduce allocations below the minimum required for service continuity (200 users for production local licenses, 1000 users for global edition, and 50 users for evaluations).
- You can only reduce licenses in multiples of 10.
- When you reduce base license quantities, associated add-ons such as ADEM-AIOps, ZTNA Connector, or Remote Browser Isolation automatically adjust to maintain alignment.
- The mobile users and remote networks quantity can be reduced to either minimum quantity or it can also be made zero by deselecting those options.
- You cannot reduce the license capacity for Panorama Managed tenants.
All superusers, multitenant superusers, and business administrators of the TSG will
receive notification when you reduce license capacity. If the reduction requires
configuration changes (for example, adjusting bandwidth for sites), you must make
these changes before committing the configuration. Until then, commits are blocked
with a license quantity mismatch message.
- Use one of the various ways to access the Subscription.Search the subscriptions table with your Tenant Service Group ID (tsg_id).For the filtered TSG, you can verify the status of the assigned quantity compared to the total quantity. You also see the associated tenants where the subscription is currently allocated.
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From Actions, select Activate Cloud Tenant.You will be directed to the Activate Subscription page.Select an existing tenant or create a new tenant.Modify the license allocation and select Done.![]()
Agree to the Terms and Conditions and Activate.In both Subscription and Tenant Management, you can verify the change in license allocation.![]()
