First Time Cloud Managed

Prisma Access

and Add-Ons Activation

Log in with your email address.
If you have a Palo Alto Networks Customer Support account, then enter the email address you used when you registered for that account and select
Next
.
If you do not have a Palo Alto Networks Customer Support account, then
Create a New Account
Password
Next
.
The service uses this email address for the user account assigned to the tenant that you use for this license. This tenant, and any others created by this email address, will have the
Multitenant Superuser
role.
Choose the
Customer Support Account
number that you want to use to claim the license.

Choose
Cloud
management for your setup and management method.

Allocate the subscription to the recipients of your choice.
You can allocate your entire license to one recipient or you can share it with multiple recipients in a tenant hierarchy. What is a tenant?
If you need just one tenant, use or rename the tenant provided.

(
Optional
) This step applies if you are a managed security service provider (MSSP), a distributed enterprise customer, or need multiple tenants. After you create the first tenant, you can
Allocate to subtenant
and use or rename the tenant provided.

A subscription gets allocated on a tenant or a sub-tenant. This step is for choosing a tenant where you want to allocate a license, not for building a complete tenant hierarchy. You can create only a tenant and subtenant here, and you can choose to allocate a license to that subtenant.
After activation, you can build out your tenant hierarchy as needed through tenant management. You can create your tenant hierarchy to reflect your existing organizational structure. You can also consider identity and access inheritance when creating the hierarchy, in addition to tenant hierarchy limits.
After you create a tenant hierarchy, you can share a license.
Select
Done
.
From here, the steps are the same for first-time activation or return visit activation. Continue on to complete the activation with the steps that follow.