Increase Subscription Allocation Quantity Through Common Services
Table of Contents
Increase Subscription Allocation Quantity Through Common Services
Common Services
Learn how to increase the quantity of subscriptions and add-ons through
Common Services
.During your
Prisma Access
and add-ons license activation,
you can choose to allocate the whole license to your tenant or allocate part of the
license. If you do not allocate the entire quantity to one tenant at that time, or
you do not allocate your add-ons, then you can increase the quantity or allocate the
add-ons later. Consider an example where you start by sharing your subscription between two
tenants, but you still have additional quantity remaining in your subscription. You
have two options for increasing the number of mobile users allocated to a tenant,
increasing the amount of bandwidth allocated to a tenant, increasing the Cortex Data
Lake (
Cortex
Data Lake
) quantity, or enabling add-ons that were previously not allocated to a
tenant:Increase Quantity from the Tenant Table
- Use one of the various ways to accessTenants.
- Search or scroll to find the tenant where you want to increase the quantity.
- FromActions, selectEdit License.
- You are directed to theActivate Subscriptionpage where the Customer Support Account is already filled in, and the cloud management method is already enabled. SelectDone.
- TheRecipientand theRegionare already filled in. Increase the number of mobile users allocated, the bandwidth allocated, or enable add-ons that were previously not allocated. SelectDone.
- In this example,Cortex Data Lakeand Cloud Identity Engine are unchanged.Agree to the Terms and ConditionsandActivate.
- From bothSubscriptionandTenant Management, you can see that the allocated quantity has increased. The following example showsTenant Management.
Increase Quantity from the Subscription Table
- Use one of the various ways to accessSubscription.
- Search the subscriptions table with your contract number or Tenant Service Group ID (tsg_id).
- You see the status of partially assigned and the assigned quantity compared to the total quantity. You also see the associated tenants where the subscription is currently allocated.
- FromActions, selectActivate Cloud Tenant.
- Select theAssociated Tenantnumber to verify which tenants are associated with this subscription.Take note of these tenant names. To increase the quantity, you need to select one of these tenants as the recipient in a later step.
- You are directed to theActivate Subscriptionpage where the Customer Support Account is already filled in, and the cloud management method is already enabled. SelectDone.
- Select one of the tenants where the subscription is already associated as theRecipient.If you do not select one of the tenants where the subscription is already associated, then you are not increasing the quantity. By selecting a completely different tenant, you are sharing instead.
- TheRegionis already filled in based on the region of the associated tenant.
- Increase the number of mobile users allocated, the bandwidth allocated, or enable add-ons that you previously did not allocate. SelectDone.
- You can change theCortex Data Lakequantity here, but in this example,Cortex Data Lakeand Cloud Identity Engine are unchanged.Agree to the Terms and ConditionsandActivate.
- From bothSubscriptionandTenant Management, you can see that the allocated quantity has increased. The following example showsTenant Management.