: Add Prisma SD-WAN FedRAMP High "In Process" to an Existing Prisma Access FedRAMP High "In Process" Tenant Through Common Services
Focus
Focus

Add Prisma SD-WAN FedRAMP High "In Process" to an Existing Prisma Access FedRAMP High "In Process" Tenant Through Common Services

Table of Contents

Add
Prisma SD-WAN
FedRAMP High "In Process" to an Existing
Prisma Access
FedRAMP High "In Process" Tenant Through
Common Services

Learn how to add a
Prisma SD-WAN
FedRAMP license to an existing
Prisma Access
FedRAMP tenant through
Common Services
.
After activating a license for FedRAMP High "In Process", you can add
Prisma SD-WAN
FedRAMP High "In Process" to the same tenant through
Common Services
.
After you receive an email from Palo Alto Networks identifying the
Prisma SD-WAN
FedRAMP license you are activating,
Get Started with
Prisma SD-WAN
to begin the activation process. The service will help you with the process of claiming your license, creating your tenant, and managing your users.
Select
Get Started with
Prisma SD-WAN
in your email and then complete the following tasks.
  1. You are automatically directed to
    Common Services
    Subscription & Add-ons
    , where you
    Claim
    the subscription for your product.
  2. Choose the same
    Customer Support Account
    number that you used for the
    Prisma Access
    license.
  3. Select the same
    Parent Tenant
    that you used for the
    Prisma Access
    license.
  4. Claim and continue
    .
  5. You are automatically directed to
    Tenant Management
    to the parent tenant where the license was claimed.
  6. Select the tenant where you want to add your licensed product.
    Consider the following example hierarchy using tenants called MT-PA-Root and PA-Child-1. The PA-Child-1 tenant already has
    Prisma Access
    activated on it. If you add
    Prisma SD-WAN
    on the PA-Child-1 tenant, it becomes a SASE tenant.
    • For Managed Security Service Providers (MSSPs) and distributed enterprises, it is required that you activate
      Prisma SD-WAN
      at the top-most, root-level, parent tenant and in all tenants up the hierarchy for a child
      Prisma SD-WAN
      tenant. This enables the root to do ION device management for the child tenants.
    • You can create and activate a
      Prisma SD-WAN
      tenant in the
      Strata Multitenant Cloud Manager
      without ordering a new license.
    • You only need to order a new license for
      Prisma SD-WAN
      if you need to order additional IONs, vIONs, or add-on licenses for this new tenant.
  7. Select
    Edit Tenant
    .
  8. You’ll see that
    Prisma Access
    and the region are grayed out because they’re already activated, so select
    Activate
    Prisma SD-WAN
    Agree to the terms and conditions
    Activate Now
    .
  9. The status will display as
    Provisioning
    while activation is in progress and then will display as
    Up
    after the activation is successful. You now have a tenant provisioned with an instance of the product that you purchased. The tenant has one user — the Customer Support account that you used when you began this process.
  10. To complete the product setup, you must access the products you purchasedand perform any required post-installation configuration. For information about your products, see:

Recommended For You