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Compliance

Review safety warnings, certifications, and compliance information for the PA-1500 Series firewall.

Safety Warnings

Review the safety warnings for the PA-1500 Series firewall before installation.
To avoid personal injury or death for yourself and others and to avoid damage to your Palo Alto Networks hardware, be sure you understand and prepare for the following warnings before you install or service the hardware. You will also see warning messages throughout the hardware reference where potential hazards exist.
All Palo Alto Networks products with laser-based optical interfaces comply with 21 CFR 1040.10 and 1040.11.
  • When installing or servicing a Palo Alto Networks firewall or appliance hardware component that has exposed circuits, ensure that you wear an electrostatic discharge (ESD) strap. Before handling the component, make sure the metal contact on the wrist strap is touching your skin and that the other end of the strap is connected to earth ground.
  • Use grounded and shielded Ethernet cables (when applicable) to ensure agency compliance with electromagnetic compliance (EMC) regulations.
  • Fiber SFP transceivers emit invisible infrared lasers that can cause significant retinal damage if they make contact with your eyes. As a best practice, power off the device when installing or replacing an SFP module. If handling an SFP module while the device is operating, apply dust caps to the end of the transceiver or make sure to keep it pointed away from your eyes.
  • Do not connect a supply voltage that exceeds the input range of the firewall or appliance. For details on the electrical range, refer to electrical specifications in the hardware reference for your firewall or appliance.
  • Caution: Shock hazard
    Disconnect all power cords (AC or DC) from the power inputs to fully de-energize the hardware.
  • Do not connect or disconnect energized DC wires to the power supply.
  • The DC supply source must be located within the same premises as the firewall.
  • The firewall must be in the same immediate area (such as adjacent cabinets) as any other equipment that has a connection between the earthing conductor of the DC supply circuit and the earthing of the DC system.
  • Install all firewalls that use DC power in restricted access areas only. A restricted access area is where access is granted only to craft (service) personnel using a special tool, lock and key, or other means of security, and that is controlled by the authority responsible for the location.
  • Install the firewall DC ground cable only as described in the power connection procedure for the firewall that you are installing. You must use the American wire gauge (AWG) cable specified and torque all nuts to the torque value specified in the installation procedure for your firewall.

Safety Warnings (French)

Review the French safety warnings for the PA-1500 Series firewall before installation.
  • French Translation: Lorsque vous installez ou que vous intervenez sur un composant matériel de pare-feu ou de dispositif Palo Alto Networks qui présente des circuits exposés, veillez à porter un bracelet antistatique. Avant de manipuler le composant, vérifiez que le contact métallique du bracelet antistatique est en contact avec votre peau et que l’autre extrémité du bracelet est raccordée à la terre.
  • French Translation: Des câbles Ethernet blindés reliés à la terre doivent être utilisés pour garantir la conformité de l'organisme aux émissions électromagnétiques (CEM).
  • French Translation: Veillez à ce que la tension d’alimentation ne dépasse pas la plage d’entrée du pare-feu ou du dispositif. Pour plus d’informations sur la mesure électrique, consulter la rubrique des caractéristiques électriques dans la documentation de votre matériel de pare-feu ou votre dispositif.
  • French Translation: (Tous les appareils Palo Alto Networks avec au moins deux sources d’alimentation) Débranchez tous les cordons d’alimentation (c.a. ou c.c.) des entrées d’alimentation et mettez le matériel hors tension.
  • Ne raccordez ni débranchez de câbles c.c. sous tension à la source d'alimentation.
  • La source d'alimentation c.c. doit se trouver dans les mêmes locaux que ce pare-feu.
  • Le pare-feu doit se trouver dans la même zone immédiate (des armoires adjacentes par exemple) que tout autre équipement doté d'un raccordement entre le conducteur de mise à la terre du même circuit d'alimentation c.c. et la mise à la terre du système c.c.
  • Tous les pare-feux utilisant une alimentation c.c. sont conçus pour être installés dans des zones à accès limité uniquement. Une zone à accès limité correspond à une zone dans laquelle l'accès n'est autorisé au personnel (de service) qu'à l'aide d'un outil spécial, cadenas ou clé, ou autre dispositif de sécurité, et qui est contrôlée par l'autorité responsable du site.
  • Installez le câble de mise à la terre c.c. du pare-feu comme indiqué dans la procédure de raccordement à l'alimentation pour le pare-feu que vous installez. Utilisez le câble American wire gauge (AWG) indiqué et serrez les écrous au couple indiqué dans la procédure d'installation de votre pare-feu.

Certifications

Review the certifications for the PA-1500 Series firewall.
  • BSMI EMC Statement—User warning: This is a Class A product. When used in a residential environment it may cause radio interference. In this case, the user will be required to take adequate measures.
    • Manufacturer—Flextronics International.
    • Country of Origin—Made in the USA with parts of domestic and foreign origin.
  • CE (European Union (EU) Electromagnetic Compatibility Directive)—This device is herewith confirmed to comply with the requirements set out in the Council Directive on the Approximation of the Laws of the Member States relating to Electromagnetic Compatibility Directive (2014/30/EU).
    The above product conforms with Low Voltage Directive 2014/35/EU and complies with the requirements relating to electrical equipment designed for use within certain voltage limits.
  • Federal Communications Commission (FCC) statement for a Class A digital device or peripheral—This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
    • Reorient or relocate the receiving antenna.
    • Increase the separation between the equipment and receiver.
    • Connect the equipment to an outlet on a circuit that is different from the one to which the receiver is connected.
    • Consult the dealer or an experienced radio/TV technician for help.
  • ICES (Canadian Department Compliance Statement)—This Class A digital apparatus complies with Canadian ICES-003.
    French translation: Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.
  • Korean Communications Commission (KCC) Class A Statement—This equipment is an electromagnetic compatible device for business purposes (Class A). The provider or user should be aware that the equipment is intended for use outside the home.
  • Technischer Überwachungsverein (TUV)
    Risk of explosion if battery is replaced by an incorrect type. Dispose of used battery according to local regulations.
  • VCCI—This section provides the compliance statement for the Voluntary Control Council for Interference by Information Technology Equipment (VCCI), which governs radio frequency emissions in Japan.
    The following information is in accordance to VCCI Class A requirements:
    Translation: This is a Class A product. In a domestic environment this product may cause radio interference, in which case the user may be required to take corrective actions.
  • NCC (Nigerian Communications Commission)

Tamper Proof Statement

Learn how to check if your new firewall was tampered with during shipping.
To ensure that products purchased from Palo Alto Networks were not tampered with during shipping, verify the following upon receipt of each product:
  • The tracking number provided to you electronically when ordering the product matches the tracking number that is physically labeled on the box or crate.
  • The integrity of the tamper-proof tape used to seal the box or crate is not compromised.
  • The integrity of the warranty label on the firewall or appliance is not compromised.

Third-Party Component Support

Learn about Palo Alto Networks support for third-party components used with the PA-1500 Series firewall.
Before you consider installing third-party hardware, read the Palo Alto Networks Third-Party Component Support statement.