Prisma Access
Cloud Management
Table of Contents
Cloud Management
Cloud Management
After you purchase a
Prisma Access
license, you’ll receive
an email with an activation link. The link launches a guided workflow
that’ll get you up and running with Prisma Access
.The instructions here are for activating
Prisma Access
licenses if you’re using the
Prisma Access
app as your management interface. If you are planning to use Panorama
to manage Prisma Access
, follow the instructions for activating and installing Prisma Access (Managed by Panorama)
.Activate Licenses
and Add-Ons
Prisma Access
activation varies depending
on the status of your transition to the Prisma™ SASE Platform.
See the table to learn your status and how to proceed.First Time Activation | Transitioned to Prisma SASE | Pre-Transition |
|---|---|---|
Are you brand new to Prisma Access (Managed by Strata Cloud Manager)
(You activated Prisma Access after August 2022)? You're already on
the Prisma SASE Platform. After you purchase your Prisma Access
licenses, you’ll receive an activation email. The email includes
a link that launches a guided activation. Select Get Started
with Prisma SASE and begin the activation process. | Was your Prisma Access tenant recently transitioned
to the Prisma SASE Platform? With Prisma SASE, there's a new way
to manage administrator roles and access using Simple Single Tenant License
Activation. After your Prisma Access instance is transitioned
to a tenant, you will no longer see a Prisma Access app tile on
the hub. However, there will be a button on the hub to navigate to
sase.paloaltonetworks.com. From there, use Simple Single Tenant License
Activation and Subscription Management to activate
licenses and manage subscriptions and tenants. To learn more, see Use Common Services: Subscription
& Tenant Management. | Did you activate you Prisma Access before
August 2022? You should have already received information about
the transition of your Prisma Access tenant. You'll receive an email
when it's time for you to transition.Until your transition
is complete, continue to activate add-on licenses as you have been
doing. Follow the Activate Add-On Licenses (Pre-Transition to Prisma SASE) steps to activate
licenses and manage subscriptions. |
Activate Add-On Licenses (Pre-Transition to Prisma SASE)
If you are an existing
Prisma Access (Managed by Strata Cloud Manager)
customer whose Prisma Access
instance has not been transitioned
to the Prisma SASE Platform, you can continue using the existing
process until the transition.- SelectGet Started with Prisma SASEand begin the activation process.
- Double-check that your licenses are active.
- Go to the hub home page.Prisma Accessnow shows up on the hub as one of your apps.
Click on thePrisma Accessicon on the hub to launch the app.
- Verify that the Remote Networks and/or Mobile Users tiles on theDashboardshow the correct amount of bandwidth and/or number of users that you licensed.
- After yourPrisma Accesstenant and add-ons are transitioned, you will no longer see the app tiles on the hub. However, there will be a toggle to a new hub UI. After the transition, you can use the new hub UI to launch your products.
- View and updatePrisma Accessrole assignments.Go to the hub access management page (on the top right of the hub homepage, click the settings gear and selectAccess Management).
The Access Management page lists all the users in your organization and the roles to which they’re assigned.Activating Prisma Access automatically adds you as aPrisma Accessinstance administrator (unless you are already an account administrator or aPrisma Accessapp administrator—in these cases,Prisma Accessactivation does not impact your role).As an instance administrator, you can give others within your support account access to thePrisma Accessinstance you’ve activated. - Follow the next steps for getting started with Prisma Access:
- VerifyPrisma AccessLicense DetailsInPrisma Access (Managed by Strata Cloud Manager), go to the Licenses page to verify your license details ().
If you're using Strata Cloud Manager, go to . Select theconfiguration scope. Click the link in the panel.Prisma Access