Activate CASB-X For a Single Customer Support Portal Account Tenant
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Activate CASB-X For a Single Customer Support Portal Account Tenant

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Activate CASB-X For a Single Customer Support Portal Account Tenant

Learn how to activate your CASB-X application for the first time if you have only one Customer Support Portal (CSP) account.
  1. Associate Prisma Access or NGFW with your CSP account.
    You must have at least one Prisma Access tenant or NGFW associated with your CSP account to successfully activate the CASB-X license.
  2. Allocate the product to the Recipient of your choice.
    1. The name provided matches your CSP account for convenience. You can use the name provided or change it.
  3. Select a Region where you want to deploy your product.
  4. The web interface shows if you have Prisma Access and NGFW available in this tenant where you can apply CASB-X.
  5. Agree to the terms and conditions, and Activate.
    A single default tenant is autocreated behind the scenes, and the product is activated in the tenant.
    This tenant, and any others created by this CSP account, have the Superuser role created by default.
  6. CASB-X activation is now complete for Prisma Access. To apply CASB-X on NGFW, you must go to the Device Association tab to select the devices and apply the CASB-X license: