: Begin Scanning a Slack for Enterprise Grid App
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Begin Scanning a Slack for Enterprise Grid App

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Begin Scanning a Slack for Enterprise Grid App

Authorize
Data Security
to connect to Slack for Enterprise Grid to scan all content shared within the app.
To connect Slack Enterprise Grid to
Data Security
and begin scanning assets, you need to:
If you have Slack Pro or Slack Business+ plan, you must onboard using the Slack Pro and Business app instead.
  • Ensure that you have a Slack Enterprise Grid administrator account with Organization Owner permissions.
  • Authorize a
    Data Security
    bot to enable Admin Quarantine.
  • Grant
    Data Security
    access to Slack.
  • Add the Slack Enterprise Grid app to
    Data Security
    , providing
    Data Security
    information about your Slack account.
Support for automated remediation capabilities varies by SaaS application.

Add Slack Enterprise Grid App

In order for
Data Security
to scan assets, you must consent to specific permissions during adding the Slack Enterprise Grid app.
  1. (
    Recommended
    ) Add your Slack Enterprise Grid domain as an internal domain.
  2. Sign out of all Slack workspaces.
    Doing so ensures that you sign in under the correct account and workspace.
  3. Enable the privileges required for communication between
    Data Security
    and the Slack app.
    The Organization Owner must contact exports@slack.com and request that Slack Support enables the Slack app for DLP API access and integration with
    Data Security
    . Slack Support requires over-the-phone enablement whereby you answer a series of security questions.
    DLP API access provides visibility into the assets in Slack and allows
    Data Security
    to monitor the sharing of assets.
  4. To add the Slack app, go to
    Data Security
    Applications
    Add Application
    Slack Enterprise Grid
    .
    1. Select
      Slack Enterprise Grid
      .
    2. Select
      Connect to Slack Enterprise Grid Account
      .
    3. Enter your team’s Slack domain or workspace (top-level enterprise organization), then
      Continue
      .
    4. Sign in
      with an administrator account that is an Organization Owner.
    5. Review and
      Allow
      the requested permissions.
      Data Security
      requires these permissions to scan your assets on Slack Enterprise Grid.
      After authentication,
      Data Security
      adds the new Slack app to the list of Cloud Apps as Slack n, where n is the number of Slack app instances that you have connected to
      Data Security
      . You’ll specify a descriptive name soon.
  5. Authorize a
    Data Security
    bot to enable Admin Quarantine.
    1. Select the Slack n link on the Cloud Apps list.
    2. In
      Cloud App Detail
      , add an email address for the quarantine administrator, click
      Bot Token
      in the drop-down, then
      Allow
      to reauthorize access.
  6. (
    Optional
    ) Give a descriptive name to this app instance.
    1. Select the Slack n link on the Cloud Apps list.
    2. Enter a descriptive
      Name
      to differentiate this instance of Slack from other instances.
    3. Click
      Done
      to save your changes.
  7. To start scanning the new Slack app for incidents, go to
    Data Security
    Applications
    Slack Enterprise Grid
    Enable Scanning
    .
  8. During the discovery phase, as
    Data Security
    scans files and matches them against enabled policy rules.
    Verify that your default policy rules are effective. If the results don’t capture all the risks or you see false positives, improve your results.

Identify Risks

When you add a new cloud app,
Data Security
automatically scans the cloud app against the default data patterns and displays the match occurrences. You can take action now to improve your scan results and identify risks.
  1. (
    Optional
    ) Modify match criteria for existing policy rules.
  2. (
    Optional
    ) Add new policy rules.
    Consider the business use of your app, then identify risks unique to your organization. As necessary, add new:
  3. (
    Optional
    ) Configure or edit a data pattern.
    You can Configure Data Patterns to identify specific strings of text, characters, words, or patterns to make it possible to find all instances of text that match a data pattern you specify.

Fix Slack Enterprise Grid App Onboarding Issues

The most common issues related to adding or accessing the Slack Enterprise Grid app are as follows:
Symptom
Explanation
Solution
When you attempt to log in to your Slack administrator account during the onboarding process, it returns an authorization error:
Something went wrong when authorizing Data Security for Slack
.
You have a Slack workspace open in your browser for a workspace other than the workspace associated with the administrator account that you’re using to onboard the Slack Enterprise Grid app or the administrator account isn’t an Organization Owner.
Log out of all Slack workspaces and verify that the administrator account is an Organization Owner.

Fix Slack Enterprise Grid App Quarantine Issues

If
Data Security
is unable to quarantine the asset, quarantine status displays a summary explanation of the quarantine failure. If you need additional information, and due to the underlying differences between cloud apps, use the table below for a detailed explanation and resolution.
Symptom
Explanation
Solution
You’re not receiving notifications in Slack when
Data Security
quarantines an asset and quarantine status indicates
Missing authorized bot
.
Admin Quarantine actions fail if you did not authorize
Data Security
bot to enable notifications or you did not add an email address for the quarantine administrator. In these cases,
Data Security
can't quarantine files or notify the quarantine administrator.
Authorize a
Data Security
bot to enable Admin Quarantine.
When you attempt to manually quarantine a file,
Data Security
doesn’t quarantine the file, and you receive a quarantine status that indicates
Missing authorized bot
.
When you choose admin quarantine for automatic remediation,
Data Security
doesn’t quarantine the file, and you receive a quarantine status that indicates
Missing authorized bot
.

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