When you delete a cloud app, Data Security purges all related cloud app data from Data Security, removes the
cloud app from the Dashboard, and relinquishes permissions to access
the cloud app. Deleting a cloud app does not remove the integration from
the cloud app’s marketplace—you must do so manually.
For specific cloud apps, the cloud app vendor automatically notifies Data Security when
you delete the integration. If you do not delete the cloud app, the SaaS Security displays Marketplace integration deleted.
Finish installing.. In this case, we recommend that you also
delete the cloud app to complete your uninstall.
Delete a
cloud app if:
Before you delete a managed cloud app, contact
SaaS Security Technical Support to speak with an experienced Support
Engineer who will help you troubleshoot your issue.
- Cloud
app not in use—Your organization no longer uses the cloud app
or was only using the cloud app on a trial basis, and you have no
need to view the analytics that Data Security compiled for the
cloud app.
- Integration deleted—You already deleted the integration
on the cloud app’s marketplace and have no use for the cloud app
data.
- Asset display issues—Asset information isn't displaying as expected, and you intend to
add the cloud app again. A scan from scratch (includes both forward and backward
scans) usually resolves this behavior, but a scan can take 24 hours or more to
complete, depending on the number of assets. Before you delete the cloud app,
try to resolve using reauthentication or, if
available for your cloud app rescan.
- Scan issues—You’re having unusual scan issues, and you don't have any assets on your
tenant.
