SaaS Security
Configure Slack Notification Alerts on Data Security
Table of Contents
Configure Slack Notification Alerts on Data Security
Learn how to configure notifications on Data Security so that administrators and
end users are notified of incidents.
| Where Can I Use This? | What Do I Need? |
|---|---|
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Or any of the following licenses that include the Data Security license:
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Data Security enables you to configure immediate Slack notifications (alerts)
when the service discovers an incident. The notification is sent as a Slack channel
message. You can send notifications to both administrators and end users. For
supported SaaS apps, administrators and end users can immediately manage from within the notification. In doing so, you create an
efficient incident management workflow. Notifications to end users provide
administrators a low-touch mechanism for training end users on your organization’s
internal policies.
For Slack Pro and Business, you can delete the message that
contains sensitive data when it’s against the organization’s policy
- Log in to SaaS Security. Go to .In Configure Slack Notifications, choose the Application and enter the Slack Channel name to which you want to post the notification to the supported SaaS app. Channel not found displays if you are not a member of the channel.
- You should be a member of the channel.
- The channel must be private.
- The Palo Alto Networks NG-CASB app must be integrated in the private channel.
Toggle on Proactive Training Mode and enter a Custom Message to provide a message that encourages your end users to take action on the incident.Use the following best practices in your message:- Begin with a concise headline. For example, A potential information security incident was detected!
- Educate your users on the risks to sensitive content.
- Link to your company’s policy.
- Include a call-to-action statement.
Click Save.(Optional) Manage the incidents.
