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    Advanced DNS Resolver Activation
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    Advanced DNS Security Powered by Precision AI®

    Advanced DNS Resolver Activation

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    Advanced DNS Resolver Activation

    Where Can I Use This?What Do I Need?
    • From email activation link
    • Commercial deployments
    • Strata Cloud Manager
    • Customer Support Portal account
    • Advanced DNS Resolver License
    Welcome to Advanced DNS Resolver activation. Select Activate Subscription in your email, then use one of the following options:

    First time Advanced DNS Resolver Activation - One Customer Support Portal Account

    Learn how to activate your Advanced DNS Resolver service for the first time if you have only one Customer Support Portal account.
    If you have only one Customer Support Portal account, follow these steps for first time Advanced DNS Resolver activation.
    1. Because you have only one Customer Support Portal account associated with your username, the Customer Support Account is prepopulated.
    2. Allocate the product to the Recipient of your choice.
      1. The name provided matches your Customer Support Portal account for convenience. You can use the name provided or change it.
    3. Select a Region where you want to deploy your product.
    4. The web interface shows the available Advanced DNS Resolver licenses that can be assigned to a specified tenant. Confirm the value and select Done.
    5. Agree to the terms and conditions, and Activate.
      A single default tenant is autocreated behind the scenes, and the product is activated in the tenant.
      This tenant, and any others created by this Customer Support Portal account, will have the Superuser role.
    6. Advanced DNS Resolver activation is now complete for Strata Cloud Manager.
    7. (Optional) Manage your product from Strata Cloud Manager.
    8. (Optional) Manage identity and access.

    First time Advanced DNS Resolver Activation - Multiple Customer Support Portal Account

    Learn how to activate your Advanced DNS Resolver service for the first time if you have multiple Customer Support Portal accounts.
    If you have multiple Customer Support Portal accounts, follow these steps for first time Advanced DNS Resolver activation.
    1. If you have multiple Customer Support Portal accounts, choose the Customer Support Account number that you want to use.
    2. Allocate the product to the Recipient of your choice.
      You can allocate your entire license to one recipient or you can share it with multiple recipients in a tenant hierarchy. What is a tenant?
      1. If you need just one tenant, use or rename the tenant provided. The name provided matches your Customer Support Portal account for convenience.
      2. (Optional) This step applies if you are a managed security service provider (MSSP), a distributed enterprise customer, or need multiple tenants. After you create the first tenant, you can Allocate to subtenant and use or rename the tenant provided.
        A subscription gets allocated on a tenant or a sub-tenant. This step is for choosing a tenant where you want to allocate a license, not for building a complete tenant hierarchy. You can create only a tenant and subtenant here, and you can choose to allocate a license to that subtenant.
        After activation, you can build out your tenant hierarchy as needed through tenant management. You can create your tenant hierarchy to reflect your existing organizational structure. You can also consider identity and access inheritance when creating the hierarchy, in addition to tenant hierarchy limits.
      3. Select Done.
    3. Select a Region where you want to deploy your product.
    4. The web interface shows the available Advanced DNS Resolver licenses that can be assigned to a specified tenant. Confirm the value and select Done.
    5. Agree to the terms and conditions, and Activate.
      This tenant, and any others created by this Customer Support Portal account, will have the Superuser role.
    6. Advanced DNS Resolver activation is now complete for Strata Cloud Manager.
    7. (Optional) Manage your product from Strata Cloud Manager.
    8. (Optional) Manage identity and access.

    Return Visit Advanced DNS Resolver Activation

    Learn how to activate your Advanced DNS Resolver for repeat visits.
    Follow these steps if you have already completed first time activation, you have already created your tenant hierarchy through Identity & AccessTenants or tenant management, and you are returning to activate another product in your existing hierarchy.
    1. Choose the Customer Support Account number that you want to use to activate.
    2. Allocate the subscription to the Recipient tenant of your choice.
    3. Select a Region where you want to deploy your product.
    4. The web interface shows the available Advanced DNS Resolver licenses that can be assigned to a specified tenant. Confirm the value and select Done.
    5. Agree to the terms and conditions, and Activate.
    6. Advanced DNS Resolver activation is now complete for Strata Cloud Manager.
    7. (Optional) Manage your product from Strata Cloud Manager.
    8. (Optional) Manage identity and access.

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