Enterprise DLP
Apps
Table of Contents
Apps
Apps supported by Enterprise Data Loss Prevention (E-DLP).
The following table displays the supported web apps and operational
parameters that you can use with Enterprise Data Loss Prevention (E-DLP). See the Supported File Types
for more information on which file types Enterprise DLP can inspect and render a
verdict on across all applications. Refer to the Palo
Alto Networks Applipedia for more information on each App-ID.
Some app support might have a Minimum Version Requirement. The
minimum version requirement to support inspection of an app might require a minimum
PAN-OS version or an Apps & Threats content release version installed.
Some Enterprise DLP functionality is dependent on a PAN-OS release.
- Any app that supports the Non-File Inspection Inspection Type requires PAN-OS 10.2.3 or later PAN-OS release.
- Any app that supports a Max File Size larger than 20 MB requires PAN-OS 10.2.4 or later PAN-OS 10.2 release, or PAN-OS 11.0.2 or later release.
- Any app that supports the Download Direction requires PAN-OS 10.2.4 or later PAN-OS 10.2 release, or PAN-OS 11.0.2 or later release.
- To upgrade Panorama or Strata Cloud Manager.
- For Panorama, upgrade Panorama and managed firewalls to the Minimum Version Requirement or later release.
- For Prisma Access (Managed by Panorama), you must upgrade Panorama to the Minimum Version Requirement and ensure your Prisma Access tenants are running the Minimum Version Requirement or later release.
- For Cloud Management, a PAN-OS software upgrade in the Strata Cloud Manager infrastructure to the Minimum Version Requirement or later release is required. You can view the Software Version in the Strata Cloud Manager Overview.
- Review the Compatibility Matrix for the minimum plugin versions required for your target upgrade version.
To use Gmail, you must disable the Quick UDP Internet Connection (QUIC) protocol.
Palo Alto Networks recommends that you disable QUIC in Chrome. To do so, specify
chrome://flags/ in the Chrome Experimental QUIC
Protocol, and select Disabled.
|
App
|
App-ID
|
Inspection Type
(File and Non-File)
|
Direction
|
Max File Size
|
Minimum Version Requirement
|
|---|---|---|---|---|---|
|
AirTable
|
airtable
|
File Inspection
Non-File Inspection
|
Download
|
5 MB
|
PAN-OS 10.2.3
(Download) PAN-OS 10.2.4
|
|
Amazon Cloud Drive Web
|
amazon-cloud-drive
|
File Inspection
|
Upload
|
20 MB
|
None
|
|
Amazon S3 REST API
|
web-browsing
|
File Inspection
|
Upload
|
20 MB
|
None
|
|
Apple iCloud Web
|
icloud
|
File Inspection
|
Upload
|
20 MB
|
None
|
|
Asana Web
|
asana
|
File Inspection
|
Upload
|
20 MB
|
None
|
|
Basecamp Web
|
basecamp
|
File Inspection
|
Upload
|
20 MB
|
None
|
|
Bitrix24 Web
|
bitrix24
|
File Inspection
|
Upload
|
20 MB
|
None
|
|
Blackboard Web
|
blackboard
|
File Inspection
|
Upload
|
20 MB
|
None
|
|
Blogs (e.g Wordpress, Medium)
|
blog-posting
|
File Inspection
Non-File Inspection
|
Upload
|
20 MB
|
None
|
|
Box Desktop
|
boxnet
|
File Inspection
|
Upload
Download
|
20 MB (Upload)
100 MB (Download)
|
Version 8413
|
|
Box Web
|
boxnet
|
File Inspection
|
Upload
Download
|
100 MB
|
Version 8413
|
|
Canvas Web
|
canvas
|
File Inspection
|
Upload
|
20 MB
|
None
|
|
Confluence Web
|
confluence-base
web-browsing
|
Non-File Inspection
|
N/A
|
N/A
|
PAN-OS 10.2.3
|
|
DocSend Web
|
docsend
|
File Inspection
|
Upload
|
20 MB
|
None
|
|
Dropbox Web
|
dropbox
|
File Inspection
|
Upload
Download
|
100 MB
|
PAN-OS 11.1.0
|
|
Egnyte Web
|
egnyte
|
File Inspection
|
Upload
|
20 MB
|
None
|
|
Evernote Web
|
evernote
|
Non-File Inspection
|
N/A
|
N/A
|
PAN-OS 10.2.3
|
|
Facebook Messenger Web
|
facebook-chat
|
File Inspection
|
Upload
Download
|
25MB
|
None
|
|
Facebook Web
Images only
|
facebook-uploading
|
File Inspection
|
Upload
|
10 MB
|
PAN-OS10.2.3
|
|
FilesAnywhere Web
|
filesanywhere
|
File Inspection
|
Upload
|
20 MB
|
None
|
|
Freshdesk Web
|
freshdesk
|
File Inspection
|
Upload
|
20 MB
|
None
|
|
GitHub Web
|
github
|
File Inspection
|
Upload
|
20 MB
|
Version 8413
|
|
Gitlab - Web-based File Attachment and Standard Traffic
|
gitlab
|
File Inspection
Non-File Inspection
|
Upload
|
100 MB
|
Version 8413
|
|
Glassdoor Web
|
web-browsing
|
Non-File Inspection
|
N/A
|
N/A
|
PAN-OS 10.2.3
|
|
Gmail Web - Mail Attachments
|
gmail
|
File Inspection
Non-File Inspection
|
Upload
|
100 MB
|
Version 8413
|
|
Google Chat Web
|
google-chat
|
Non-File Inspection
|
N/A
|
N/A
|
PAN-OS 10.2.3
|
|
Google Cloud Platform
|
google-cloud-storage-base
|
File Inspection
|
Upload
Download
|
100 MB
|
None
|
|
Google Docs Web
|
google-docs-editing
|
Non-File Inspection
|
N/A
|
N/A
|
PAN-OS 10.2.3
|
|
Google Drive Web
|
google-base
google-docs
|
File Inspection
|
Upload
|
100 MB
|
PAN-OS 10.2.4
|
|
Google Forms Web
|
google-docs-editing
|
Non-File Inspection
|
N/A
|
N/A
|
PAN-OS 10.2.3
|
|
Google Meet Web
|
google-meet
|
Non-File Inspection
|
N/A
|
N/A
|
PAN-OS 10.2.3
Version 8726-8134
|
|
Google Photos Web
|
google-photos
|
File Inspection
|
Upload
|
10 MB
|
PAN-OS 10.2.3
Version 8745-8229
|
|
Google Sheets Web
|
google-docs-editing
|
Non-File Inspection
|
N/A
|
N/A
|
PAN-OS 10.2.3
|
|
Google Slides Web
|
google-docs-editing
|
Non-File Inspection
|
N/A
|
N/A
|
PAN-OS 10.2.3
|
|
Grammarly
|
grammarly
|
File Inspection
|
Upload
|
4 MB
|
PAN-OS 10.2.3
|
|
GSuite (Export via link)
|
google-base
|
File Inspection
|
Download
|
25 MB
|
PAN-OS 10.2.4
Version 8684-7912
|
|
Hubspot Web
|
hubspot
|
File Inspection
|
Upload
|
20 MB
|
None
|
|
Jira Web
|
jira
|
File Inspection
Non-File Inspection
|
Download
|
100 MB
| (Download and Large File) PAN-OS 10.2.4 |
|
LinkedIn Web
|
linkedin
|
File Inspection
Non-File Inspection
|
Upload
Download
|
20 MB (Upload)
25 MB (Download)
|
(Non-File) PAN-OS 10.2.3
(Download) PAN-OS 10.2.4
Version 8739-17204
|
|
MailChimp
|
mailchimp
|
Non-File Inspection
|
N/A
|
N/A
|
PAN-OS 10.2.3
|
|
Mendeley Web
|
mendeley
|
File Inspection
|
Upload
|
20 MB
|
None
|
|
Microsoft Azure Storage
|
windows-azure
|
File Inspection
|
Download
|
100 MB
|
PAN-OS 10.2.4 or 11.0.2
Version 8742-8215
|
|
Microsoft Excel Desktop
|
web-browsing
|
File Inspection
Non-File Inspection
|
Download
|
26 MB
|
PAN-OS 10.2.4
|
|
Microsoft Excel Web
|
web-browsing
|
File Inspection
Non-File Inspection
|
Upload
Download
|
20 MB (Upload)
26 MB (Download)
|
PAN-OS 10.2.4
|
|
Microsoft OneDrive Desktop - Business
|
office365-enterprise-access
sharepoint-online
|
File Inspection
|
Upload
Download
|
100 MB
|
PAN-OS 10.2.4
Version 8684-7912
|
|
Microsoft OneDrive Desktop - Personal
|
ms-onedrive
|
File Inspection
|
Upload
|
100 MB
|
PAN-OS 10.2.4
Version 8684-7912
|
|
Microsoft OneDrive Web - Business
|
office365-enterprise-access
sharepoint-online
|
File Inspection
|
Upload
|
100 MB
|
PAN-OS 10.2.4
(Large file) 11.1.0
|
|
Microsoft OneDrive Web - Personal
|
ms-onedrive
|
File Inspection
|
Upload
|
100 MB
|
PAN-OS 10.2.4
|
|
Microsoft OneNote Web
|
ms-onenote
|
File Inspection
Non-File Inspection
|
Upload
Download
|
20 MB
|
Version 8413
|
|
Microsoft Outlook Web - Mail Attachments from Device and Personal One
Drive
|
ms-office365
|
File Inspection
|
Upload
|
100 MB
|
Version 8673-7845
(Large file) PAN-OS 11.1.0
|
|
Microsoft Power BI Web
|
web-browsing
|
File Inspection
Non-File Inspection
|
Upload
|
100 MB
|
None
|
|
Microsoft PowerPoint Desktop
|
ms-powerpoint-online
|
File Inspection
Non-File Inspection
| Download |
100 MB
|
PAN-OS 10.2.4
|
|
Microsoft PowerPoint Web
|
ms-powerpoint-online
|
File Inspection
Non-File Inspection
|
Download
|
100 MB
|
PAN-OS 10.2.4
|
|
Microsoft SharePoint Desktop
|
office365-enterprise-access
sharepoint-online
|
File Inspection
Non-File Inspection
|
Upload
Download
|
100 MB
|
None
|
|
Microsoft SharePoint Web
|
office365-enterprise-access
sharepoint-online
|
File Inspection
Non-File Inspection
|
Upload
Download
|
100 MB
|
None
|
|
Microsoft Teams Desktop - Business
|
ms-office365
ms-teams
|
File Inspection
Non-File Inspection
|
Upload
Download
|
10 MB (Upload)
100 MB (Download)
|
PAN-OS 10.2.3
|
|
Microsoft Teams Desktop - Personal
|
ms-office365
ms-teams
|
Non-File Inspection
|
N/A
|
N/A
|
PAN-OS 10.2.3
|
|
Microsoft Teams Web - Business
|
ms-office365
ms-teams
|
File Inspection
Non-File Inspection
|
Upload
Download
|
10 MB (Upload)
100 MB (Download)
|
Version 8742-8215
Large File—PAN-OS 10.2.4 and later or 11.0.2 or
later
Non-File—PAN-OS 10.2.3 and later or 11.0.0 or
later
|
|
Microsoft Teams Web - Personal
|
ms-office365
ms-teams
|
File Inspection
Non-File Inspection
|
Upload
Download
|
100 MB
|
Version 8742-8215
Large File—PAN-OS 10.2.4 and later or 11.0.2 or
later
Non-File—PAN-OS 10.2.3 and later or 11.0.0 or
later
|
|
Microsoft Word Desktop
|
ms-office365
|
Non-File Inspection
|
N/A
|
N/A
|
PAN-OS 10.2.3
|
|
Microsoft Word Web
|
ms-office365
|
Non-File Inspection
|
N/A
|
N/A
|
PAN-OS 10.2.3
|
|
Miro Web
|
realtimeboard
|
File Inspection
|
Upload
|
30 MB
|
PAN-OS 10.2.3
Version 8756-8298
|
|
Monday.com Web
|
monday
|
File Inspection
|
Upload
|
20 MB
|
None
|
| Naver Mail Web |
naver-mail
|
File Inspection
|
Upload
Download
|
100 MB
| None |
|
Naverworks
|
web-browsing
|
File Inspection
|
Upload
|
20 MB
|
Version 8711-8058
|
|
Pastebin Web
|
pastebin
|
Non-File Inspection
|
N/A
|
N/A
|
PAN-OS 10.2.3
|
|
Pinterest
|
pinterest
|
Non-File Inspection
|
N/A
|
N/A
|
N/A
|
|
Prezi Web
|
prezi
|
File Inspection
|
Upload
|
20 MB
|
None
|
|
Quip
|
quip
|
File Inspection
|
Upload
Download
|
100 MB
|
Version 8735-8187
|
|
Quora
|
quora
|
Non-File Inspection
|
N/A
|
N/A
|
None
|
|
Reddit
|
reddit
|
File Inspection
Non-File Inspection
|
Upload
|
20 MB
|
None
|
|
Salesforce Web
|
salesforce
|
File Inspection
|
Upload
Download
|
100 MB
|
Version 8413
|
|
ServiceNow Web
|
service-now
|
File Inspection
Non-File Inspection
|
Upload
Download
|
100 MB
|
Version 8413
|
|
Slack Desktop
|
slack
|
File Inspection
Non-File Inspection
|
Upload
Download
|
100 MB
|
Non-File—PAN-OS 10.2.3 and later or 11.0.0 or
later
|
|
Slack Web
|
slack
|
File Inspection
Non-File Inspection
|
Upload
Download
|
100 MB
|
Non-File—PAN-OS 10.2.3 and later or 11.0.0 or later
|
|
Smartsheet Web
|
smartsheet-web
|
Non-File Inspection
|
N/A
|
N/A
|
PAN-OS 10.2.3 or 11.0.0
|
|
Splunk Web
|
web-browsing
splunk
|
File Inspection
|
Upload
|
100 MB
|
None
|
|
Syncplicity Web
|
syncplicity
|
File Inspection
|
Upload
|
20 MB
|
None
|
|
Trello Web
|
trello
|
File Inspection
|
Upload
|
20 MB
|
None
|
|
Twitter Web
|
twitter
|
File Inspection
Non-File Inspection
|
Upload
|
20 MB
|
None
|
|
Udemy Web
|
udemy-base
udemy-business
|
Non-File Inspection
|
N/A
|
N/A
|
PAN-OS 10.2.3 or 11.0.0
|
|
Web Browsing
|
web-browsing
|
File Inspection
Non-File Inspection
|
Upload
|
100 MB
|
None
|
|
Webex Desktop
|
webex
|
Non-File Inspection
|
N/A
|
N/A
|
Version 8735-8187
|
|
Workday Web
|
workday
|
File Inspection
|
Upload
Download
|
30 MB
|
Version 8702-8012
|
|
Workplace by Facebook Web App
|
workplace
|
File Inspection
|
Upload
|
20 MB
|
None
|
|
Yahoo Web App Mail Attachments
|
yahoo-mail-uploading
|
File Inspection
Non-File Inspection
|
Upload
|
25 MB
|
Version 8413
|
|
Yammer Web
|
yammer
|
File Inspection
|
Upload
|
20 MB
|
None
|
|
Zendesk Web
|
zendesk
|
File Inspection
Non-File Inspection
|
Upload
Download
|
50 MB
|
PAN-OS 10.2.3 or 11.0.0
(Upload) PAN-OS 10.2.5
Version 8757-8277
|