Cloud Management
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Prisma Access

Cloud Management

Table of Contents


Cloud Management

After you purchase a
Prisma Access
license, you’ll receive an email with an activation link. The link launches a guided workflow that’ll get you up and running with
Prisma Access
.
The instructions here are for activating
Prisma Access
licenses if you’re using the
Prisma Access
app as your management interface. If you are planning to use Panorama to manage
Prisma Access
, follow the instructions for activating and installing
Prisma Access (Panorama Managed)
.

Activate Licenses and Add-Ons

Prisma Access
activation varies depending on the status of your transition to the Prisma™ SASE Platform. See the table to learn your status and how to proceed.
First Time Activation
Transitioned to Prisma SASE
Pre-Transition
Are you brand new to
Prisma Access (Cloud Management)
(You activated
Prisma Access
after August 2022)? You're already on the Prisma SASE Platform. After you purchase your
Prisma Access
licenses, you’ll receive an activation email. The email includes a link that launches a guided activation.
Select
Get Started with Prisma SASE
and begin the activation process.
After activation, use Simple Single Tenant License Activation and Subscription Management to activate licenses and manage subscriptions and tenants. To learn more, see Use Common Services: Subscription & Tenant Management.
Was your
Prisma Access
tenant recently transitioned to the Prisma SASE Platform? With Prisma SASE, there's a new way to manage administrator roles and access using Simple Single Tenant License Activation. After your
Prisma Access
instance is transitioned to a tenant, you will no longer see a
Prisma Access
app tile on the hub. However, there will be a button on the hub to navigate to sase.paloaltonetworks.com. From there, use Simple Single Tenant License Activation and Subscription Management to activate licenses and manage subscriptions and tenants. To learn more, see Use Common Services: Subscription & Tenant Management.
Did you activate you
Prisma Access
before August 2022? You should have already received information about the transition of your
Prisma Access
tenant. You'll receive an email when it's time for you to transition.
Until your transition is complete, continue to activate add-on licenses as you have been doing. Follow the Activate Add-On Licenses (Pre-Transition to Prisma SASE) steps to activate licenses and manage subscriptions.

Activate Add-On Licenses (Pre-Transition to Prisma SASE)

If you are an existing
Prisma Access (Cloud Management)
customer whose
Prisma Access
instance has not been transitioned to the Prisma SASE Platform, you can continue using the existing process until the transition.
  1. Select
    Get Started with Prisma SASE
    and begin the activation process.
  2. Double-check that your licenses are active.
    1. Go to the hub home page.
      Prisma Access
      now shows up on the hub as one of your apps.
      Click on the
      Prisma Access
      icon on the hub to launch the app.
    2. Verify that the Remote Networks and/or Mobile Users tiles on the
      Dashboard
      show the correct amount of bandwidth and/or number of users that you licensed.
    3. After your
      Prisma Access
      tenant and add-ons are transitioned, you will no longer see the app tiles on the hub. However, there will be a toggle to a new hub UI. After the transition, you can use the new hub UI to launch your products.
  3. View and update
    Prisma Access
    role assignments.
    Go to the hub access management page (on the top right of the hub homepage, click the settings gear and select
    Access Management
    ).
    The Access Management page lists all the users in your organization and the roles to which they’re assigned.
    Activating Prisma Access automatically adds you as a
    Prisma Access
    instance administrator (unless you are already an account administrator or a
    Prisma Access
    app administrator—in these cases,
    Prisma Access
    activation does not impact your role).
    As an instance administrator, you can give others within your support account access to the
    Prisma Access
    instance you’ve activated.
  4. Follow the next steps for getting started with Prisma Access:
  5. Verify
    Prisma Access
    License Details
    In
    Prisma Access (Cloud Management)
    , go to the Licenses page to verify your license details (
    Manage
    Prisma Access
    Licenses
    ).
    If you're using Strata Cloud Manager, go to
    Manage
    Configuration
    NGFW and
    Prisma Access
    Overview
    . Select the
    Prisma Access
    configuration scope. Click the link in the
    General Information
    Licenses
    panel.


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