App-Based Office 365 Integration with Explicit Proxy
Prisma Access Explicit Proxy supports the
browser-based and app-based version of Office 365 (M365), including
Office Online (office.com). Web-based (browser-based)
Office 365 is supported with no additional configuration required
on Explicit Proxy; to use app-based version of Office 365, complete
the following steps.
- Visit the EDL Hosting Service and identify the Feed URL for your SaaS application.Review the Microsoft 365 documentation for more information which Feed URL is best for your use case. Additionally, consider the SaaS application and location of users accessing the SaaS application when identifying a Feed URL to use. For example, if you have a branch in Germany that only needs to access Exchange Online, select a Feed URL from theService Area: Exchange OnlineforGermany.
- (Best Practices) Create a certificate profile to authenticate the EDL Hosting Service.
- Download the GlobalSign Root R1 certificate.
- Import the GlobalSign Root R1 certificate from Cloud Managed Prisma Access.
- In Cloud Managed Prisma Access, go to, set the scope toManageConfigurationObjectsCertificate ManagementExplicit Proxy, andImporta new certificate.
- Enter a descriptiveCertificate Name.
- For theCertificate File, selectChoose Fileand select the certificate you converted in the previous step.
- For the fileFormat, selectBase64 Encoded Certificate (PEM).
- Saveyour changes.
- Create a certificate authority (CA) certificate profile.
- Add Profilein theCertificate Profilesarea.
- Enter a descriptiveName.
- For theCA Certificate,Addthe certificate you imported in the previous step.
- Saveyour changes.
- Create an EDL using a Feed URL from the EDL Hosting Service.
- Go toandManageConfigurationObjectsExternal Dynamic ListsAdd External Dynamic List, making sure that the scope is still set toExplicit Proxy.
- Enter a descriptiveNamefor the EDL.
- Select aTypeofURL List.
- (Optional) Enter aDescription for the EDL
- Enter the Feed URL as the EDLSource.Enforce all endpoints within a specific Feed URL. Adding an excluding a specific endpoint from a Feed URL can cause connectivity issues to the SaaS application.
- (Best Practices) Select theCertificate Profileyou created in the previous step.
- Specify the frequency the firewall shouldCheck for updatesto match the update frequency of the Feed URL.For example, if the Feed URL is updated daily by Palo Alto Networks then configure the EDL to check for updatesDaily.Palo Alto Networks displays the update frequency for each Feed URL in the EDL Hosting Service. Feed URLs are automatically updated with any new endpoints.
- Saveyour changes.
- Add a decryption policy to prevent decryption for the EDL Feed URLs.
- Select, set the scope toManageConfigurationDecryptionExplicit Proxy, andAdd Rule.
- Enter a descriptiveNamefor the policy.
- In theServices and URLsarea,Add External Dynamic Listsand specify the EDL you created in an earlier step.
- Select anAction and Advanced InspectionofDo Not Decrypt.
- Add a security policy rule to allow traffic from the EDL Feed URLs.
- Select, making sure that the scope is set toManageConfigurationDecryptionExplicit Proxy, andAdd Rule.
- Enter a descriptiveNamefor the policy.
- In theURL Category Entitiesarea,Add External Dynamic Listsand specify the EDL you created in an earlier step.
- Select anAction and Advanced InspectionofAllow.
- Push Configto save your changes to Prisma Access.
List of URLs to Enable Office 365 Integration with Prisma
Access Explicit Proxy
One option you can use to integrate non-browser
Office 365 apps with Explicit Proxy is to specify the Office 365-related
URLs and bypass those URLs in the Explicit Proxy PAC file. Use one
of the following methods to obtain the list of URLs to bypass:
- Use the EDL URL from the Palo Alto Networks EDL Hosting Service for Microsoft 365 apps.Using the hosting service eases the operational burden of securing traffic to your SaaS applications by utilizing a Feed URL as the EDL source. When a SaaS provider adds a new endpoint for a SaaS application, the corresponding Feed URL is updated.For worldwide Microsoft 365 URLs, use the https://saasedl.paloaltonetworks.com/feeds/m365/worldwide/any/all/url URL. Other URLs are provided for IPv4 and IPv6 and for country-specific and governmental applications.
- Retrieve the list of Office 365 IP addresses and URLs provided by Microsoft at https://learn.microsoft.com/en-us/microsoft-365/enterprise/urls-and-ip-address-ranges. Microsoft also provides an Office 365 IP address and URL web service at https://learn.microsoft.com/en-us/microsoft-365/enterprise/microsoft-365-ip-web-service.
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