What’s New

Find out what’s new in Prisma Access Insights.
Here’s what’s new in Prisma Access Insights:

What’s New in September 2021

Find out what’s new in Insights for Prisma Access for September 2021.
The following new features were released in September 2021.
New Features in September 2021
Support for Explicit Proxy
You can now connect to Prisma Access using either GlobalProtect, explicit proxy, or both simultaneously. The widgets related to Mobile Users now allow you to filter their data based on users connected to Prisma Access using either GlobalProtect, explicit proxy or both. You can do this by selecting your option in the
Connect Method
Support for internationalization in German and Japanese
The product UI has now been localized in German and Japanese, so users who log in from Germany or Japan will see the UI labels and tooltips in German and Japanese respectively.

What’s New in July 2021

Find out what’s new in Insights for Prisma Access for July 2021.
The following new features were released in July 2021.
New Features in July 2021
Monitoring Bandwidth Utilization on individual IPSec Termination Nodes
Aggregate Bandwidth must be enabled on the tenant in order to use this feature.
The network bandwidth for Remote Networks can be monitored at both the location level as well as at the compute level (aggregate bandwidth).If you have configured the aggregated bandwidth model you can access this feature from the
Site List
tab in the
Remote Networks
dashboard. Click a
Compute Location
in the site list to open the
IPSec Termination Node Utilization Details
panel, which displays the bandwidth consumption details of each IPSec Tunnel Node in the site. The data displayed when you hover your cursor over any data point on the graph is the peak of the cumulative bandwidth utilization data for all sites shown.
When monitoring bandwidth at the compute level, you are bound by the IPSec Termination Nodes, each of which has a 500 Mbps capacity. However, the bandwidth is distributed across the many sites that terminate at the IPSec termination node. You can now see the bandwidth utilization for a specific IPSec Termination Node which allows you to estimate the need for more bandwidth or reallocate the surplus bandwidth. You can view all the IPSec Termination Nodes that constitute a compute location and drill down into a specific compute location.
Service Connections
Widgets added on the Summary Dashboard and Prisma Access Location Dashboard
A new widget,
Service Connections
, has been added on the
Dashboard under
Prisma Access Location Status
Clicking on
Service Connections
ring chart takes you to the
Prisma Access Locations
dashboard where you can see the two new widgets,
Prisma Access Locations Status for Service Connections
and the
Top5 Locations
that display data with respect to the Service Connections bandwidth usage for locations.

What’s New in June 2021

Find out what’s new in Insights for Prisma Access for June 2021.
The following new features were released in June 2021.
New Features in June 2021
Time Range
Insights has enhanced the
Time Range
selection to enable you to set a custom time interval (date and time included) in addition to the pre-populated
Time Range
selections available in the filter.
GlobalProtect Version Distribution
Widget Enhancement for Mobile Users
GlobalProtect Version Distribution
widget is intended for administrators to view the distribution of GlobalProtect versions across the devices and understand the adoption of GlobalProtect versions internally over time. A trend line has been added next to each device in the legend to display the number of users that are on each GlobalProtect version based on the
Time Filter
that is selected.
Authentication Method for Mobile Users Visibility
A new column,
Authentication Method
, has been added to the
Unique Mobile User Connections
table. This column shows the method of authentication, such as LDAP, that each Mobile User uses.
Export Information about Mobile Users and Remote Users to CSV
Export CSV
button in the
Mobile Users
tab and the
Remote Networks
tab is used to export their tables into a CSV file. This feature has been enhanced such that the exported data in the CSV file is identical to the table in the UI. Also, the columns that do not have data in them do not get exported and are omitted in the exported CSV file.

What’s New in May 2021

Find out what’s new in Insights for Prisma Access for May 2021.
The following new features were released in May 2021.
New Features in May 2021
Mobile Users Statistics Updates
Insights has the following improvements to Insights for the current and historical mobile user count:
  • Summary
    • Summary
      tab—In the
      Mobile Users
      section of the
      Connectivity Status
      area, the
      Current Connected Mobile Users
      always displays real-time information about the current number of connected mobile users. In addition, when you move the slider in the time line to view a historical record of connected users, the number displayed shows the peak number of users averaged over the given time period.
      Another slider allows you view either
      users by moving the slider between those values.
      The number displayed counts the number of users that are connected, not the number of devices that are connected, whether or not a single user is logged in to more than one location or is connected with multiple devices.
    • Map View (Real Time)
      tab—When you hover over a location, Insights provides you with the number of connected users.
  • Mobile Users
    • Connected Users
      widget—The date and time that the mobile user count was calculated is provided in the widget. In addition, you can view the current number of currently connected mobile users, or use the slider in the time line to view a historical record of the number of the peak number of users averaged over the given time period.
    • User Connections to Prisma Access Locations
      widget—This widget provides you with the current number of currently connected users per mobile user location.

What’s New in February 2021

The following new features were released in February 2021.
New Features in February 2021
Integration with Prisma Access App
To centralize monitoring and management in a single application, Prisma Access Insights is now located within the Prisma Access app.
Summary Dashboard
Real-Time Data
—To help you better understand the current load on your system and take the appropriate action, the Summary dashboard now emphasizes real-time, actionable data, such as total open alerts and currently connected users.
Map View
—A geographic map of your Prisma Access locations enables you to assess the real-time status of each location by its number of connected users, functioning remote network nodes, and service connection sites.
Remote Networks
Map View Interactions
—To help you visualize and monitor your deployment, the Remote Networks dashboard now provides an interactive map of your Prisma Access locations. Clicking on a location presents you with additional details, such as aggregate bandwidth, so that you can take proactive measures.
Aggregated Bandwidth Chart Tools
—You can now identify trends in your network traffic by toggling specific metrics on the Aggregated Bandwidth chart, such as averages and peaks for incoming and outgoing traffic.
Mobile Users
IP Address Pool Visibility
—The Mobile Users dashboard now gives you real-time visibility into the capacity of your IP address pools so that you can take action well before space runs out.
User Flight Paths
—To help you keep track of the number and location of your mobile users, you can now click on a Prisma Access site to reveal a flight path between the site and uniquely connected users.
To help you visualize distance, the flight path is in different colors; green is less than 500 miles and orange is more than 500 miles. When you select a flight path, you can view the connection details and more details on the Mobile Users details page.
Service Connections
Service Connections Dashboard
—For better visibility into your Prisma Access service connection locations, a dedicated dashboard now shows you the operational status of your locations as well as aggregate bandwidth levels.
Like Remote Networks, the new dashboard features a list of sites with an aggregate bandwidth chart that enables you to identify trends in your network traffic by toggling specific metrics, such as averages and peaks for incoming and outgoing traffic. Using filters, you can visualize the bandwidth consumption trend per service connection.
Updated Workflow for Alert Subscriptions
—As part of the Insights integration with the Prisma Access app, you can now configure alert notifications from
Alert Subscription
+ Add Users
Remote Network and Service Connection Utilization
—Prisma Access now features new alerts to help you monitor your remote networks, service connections and mobile users. The new alerts for remote networks and service connections help you manage bandwidth utilization by triggering when throughput levels become too high.
Mobile User IP Pool Capacity
—The new alerts for mobile users assist in IP address management by letting you know when IP pools are reaching capacity or when a mobile user gateway automatically scales for more capacity.
Multitenancy Support
If you have multiple Prisma Access tenants associated with one Panorama, you can now switch between those tenants for individual management.
Additionally, you can configure which users receive alerts from specific tenants to ensure that administrators are only notified about relevant issues.

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