: What’s New
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Focus

What’s New

Table of Contents

What’s New

Find out what’s new in
Prisma Access Insights
.
Here’s what’s new in
Prisma Access Insights
.

What's New in December 2023

Supported in:
  • Cloud Managed Prisma Access
    starting December 2023
The Federal Risk and Authorization Management Program (FedRAMP) is a United States government-wide program that provides a standardized approach to security assessment, authorization, and continuous monitoring for cloud products and services for government users. Palo Alto Networks has demonstrated FedRAMP compliance.
For more information about Palo Alto Networks FedRAMP authorization, visit Prisma Access for U.S. Public Sector.
To ensure FedRAMP compliance, follow the FedRAMP High Ready Requirements and Activation.
The following apps and features are supported for use in a FedRAMP High ready environment:
  • Cloud-managed Prisma Access, including:
    • Activity
    • Autonomous DEM
    • Insights
    • Multitenant Platform
  • Panorama-managed Prisma Access
  • Prisma SD-WAN, including:
    • Multitenant Platform
  • Advanced WildFire Cloud (full detections)
  • FIPS dependencies: FIPS Mode is recommended to be enabled for Panorama only
  • The hub
  • CDSS add-on services, including:
    • Cloud Identity Engine
    • Enterprise DLP
    • Next-generation Cloud Access Security Broker (NG-CASB)
    • SaaS/DLP Inline
    • SaaS Security Posture Management (SSPM)

What’s New in April 2023

Find out what’s new in Insights for
Prisma Access
for April 2023.
New Feature for April 2023
ZTNA Connector automatically forms tunnels between
Prisma Access
and your private applications.
Prisma Access Insights
allows you to monitor your ZTNA Connector Groups, Connectors, and Application targets.

What’s New in January 2023

Find out what’s new in Insights for
Prisma Access
for January 2023.
New Features for January 2023
Mobile User license consolidation across GlobalProtect and Explicit Proxy connect methods
When you purchase a Mobile User license, you can connect with either GlobalProtect or Explicit Proxy to
Prisma Access
without incurring additional mobile user license consumption, as long as the credentials used for both connect methods are identical.
You can monitor network services that affect your performance and user experience for accessing applications in
Prisma Access Insights
. For example, you can view details about your GlobalProtect authentication to
Prisma Access Insights
’ success or failure.
RTT data on Remote Networks and Service Connections dashboards
View round-trip time (RTT) data and trends on your Remote Networks and Service Connections dashboards.
View tunnel RTT and throughput data
You can select a number of tunnels and view their median RTT and tunnel bandwidth values on the Tunnels dashboard.
View site bandwidth for remote network sites and service connections
You can view bandwidth data for remote network sites and service connections.
If you want to view in-depth data about a specific service connection, select a
Service Connection
name to go the site’s details page.

What’s New in November 2022

Find out what’s new in Insights for
Prisma Access
for November 2022.
New Features for November 2022
Mobile Users Details Page
The
User Login/Logout Events (All devices)
table on the User Details Page has been updated to include three new columns:
Login Time
,
Logout Time
, and
Session Duration
.
The
Devices of Connected Users
widget on the User Details Page shows the user’s connected sessions from all devices in the time interval specified.
Alert Codes
Priority alert codes AL_RN_SITE_LONG_DURATION_EXCEEDED_CAPACITY, AL_SC_SITE_LONG_DURATION_EXCEEDED_CAPACITY, AL_RN_SITE_LONG_DURATION_CAPACITY_EXCEEDED_THRESHOLD, and AL_SC_SITE_LONG_DURATION_CAPACITY_EXCEEDED_THRESHOLD have been added. Refer to Alert Codes for details.

What’s New in October 2022

Find out what’s new in Insights for
Prisma Access
for October 2022.
New Features for October 2022
View Connected Users’ Devices
The User Login/Logout Events (All Devices) Devices of Connected Users page shows the data of all connected devices during the
Time Range
selected. The Mobile Users List page corresponds with the Devices of Connected Users page, providing details about your users rather than the users’ connected devices. The two separate pages differentiate connected users from the devices that they use to establish connectivity to
Prisma Access
.
Tenant Service Group Support
Prisma Access Insights
now includes Tenant Service Group (TSG) support. You can Get started with and review What Is a Tenant for information about TSG and tenants.

What’s New in August 2022

Find out what’s new in Insights for
Prisma Access
for August 2022.
New Features in August 2022
Mobile User Data Enhancements
Several enhancements have been made to Mobile Users data for better understanding and ease of use, including:
Usability Features
  • Several additional datapoints have been added to the The Time Range Selection Filter, providing increased data binning granularity for all charts.
  • Widgets throughout
    Prisma Access Insights
    show chart data, axis labels, and tooltips in Gbps, Mbps, and Kbps, determined dynamically based on the scale of data received. For example, the following image for
    Bandwidth Consumption Over Time
    shows data in both Mbps and Kbps.
  • You can expand and contract viewable areas on Insights pages.

What’s New in June 2022

Find out what’s new in Insights for
Prisma Access
for June 2022.
New Features in June 2022
Linear scale toggle
Users have the option to change the y-axis of charts from logarithmic to linear scale using the Linear Scale toggle.
Alert details
When you select an alert, the
Alert Details
side panel opens, providing details about the specified alert. Refer to Alert Codes for details.
Informational alerts
Informational alert codes, AL_MU_GATEWAY_SCHEDULED_AUTOSCALE_FAILURE and AL_PRISMA_ACCESS_INFRASTRUCTURE_NOTIFICATION, have been added. Refer to Alert Codes for details.
When creating or modifying a Notification Profile, users can choose to receive
Informational Alerts
. Refer to Manage Notification Subscriptions for details.
No limit to amount of notification profiles
Users can create as many notification profiles as they want. Refer to Manage Notification Subscriptions for details.

What’s New in April 2022

Find out what’s new in Insights for
Prisma Access
for April 2022.
New Features in April 2022
Notification Profiles for Alerts
Notification profiles enable you to subscribe to alerts you want to receive. The
Notification Profiles
page shows all notification profiles available for a specified tenant, as well as all profile subscription logs. Refer to Manage Notification Profiles for details.

What’s New in March 2022

Find out what’s new in Insights for
Prisma Access
for March 2022.
New Features in March 2022
New Alert Framework for
Prisma Access
There are changes to
Prisma Access
alerts, including updates to the existing Alert list, new Alert codes, updates to the Alert UI, and a new email format for Alerts. Refer to Prisma Access Alerts and Alert Codes for details.

What’s New in November 2021

Find out what’s new in Insights for
Prisma Access
for November 2021.
The following new features were released in November 2021.
New Features in November 2021
Support for viewing User ID to User Group and User IP mappings
For Mobile Users, you can now view the mapping between a User ID and User Group and User ID and the user’s IP address. For Remote Networks and Service Connections, you can view the mappings between User ID and User Groups. You do this from the
Map View
of the
Summary
dashboard.
Traffic Split Visibility
With the introduction of SASE, your security solution is now a cloud delivered security service and is accessible from anywhere, not just your datacenter. The newly introduced widget,
Combined Traffic Distribution
, on the
Summary
dashboard allows you to view which fraction of your data that goes through the internet as well as the fraction of your data that goes to the internal apps for security clearance.

What’s New in October 2021

Find out what’s new in Insights for
Prisma Access
for October 2021.
The following new features were released in October 2021.
New Features in October 2021
Support for Viewing Connectivity to Cortex Data Lake (CDL)
A new tab,
Cortex Data Lake Connectivity
, has been added to the
Prisma Access
Locations
dashboard.
This tab allows you to view the Cortex Data Lake (CDL) connectivity health status for the CDL region which you selected during your
Prisma Access
license activation. It helps you determine if firewalls have disconnected from CDL and firewall logs are no longer being obtained. Insights obtains the connectivity status between the node types (Mobile Users, Remote Networks, and Service Connections) and the CDL database.

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