What’s New
Find out what’s new in Prisma Access Insights.
Here’s what’s new in Prisma Access Insights:
What’s New in January 2023
Find out what’s new in Insights for Prisma Access for
January 2023.
New Features for January 2023 | |
|---|---|
Mobile User license consolidation across GlobalProtect and Explicit Proxy connect methods | When you purchase a Mobile User license, you can connect with either GlobalProtect or Explicit
Proxy to Prisma Access without incurring additional mobile user
license consumption, as long as the credentials used for both
connect methods are identical. |
You can monitor network services that
affect your performance and user experience for accessing applications
in Prisma Access Insights. For example, you can view details about
your GlobalProtect authentication to Prisma Access Insights’ success
or failure. | |
RTT data on Remote Networks and Service
Connections dashboards | View round-trip time (RTT) data and trends
on your Remote Networks and Service Connections dashboards. |
View tunnel RTT and throughput data | You can select a number of tunnels and view
their median RTT and tunnel bandwidth
values on the Tunnels dashboard. |
View site bandwidth for remote network sites
and service connections | You can view bandwidth data for remote network
sites and service connections. |
If you want to view in-depth data about
a specific service connection, select a Service Connection name to
go the site’s details page. | |
What’s New in November 2022
Find out what’s new in Insights for Prisma Access for
November 2022.
New Features for November 2022 | |
|---|---|
Mobile Users Details Page | The User Login/Logout Events (All devices) table on
the User Details Page has been
updated to include three new columns: Login Time , Logout
Time , and Session Duration . The Devices of
Connected Users widget on the User Details Page shows the
user’s connected sessions from all devices in the time interval
specified. |
Alert Codes | Priority alert codes AL_RN_SITE_LONG_DURATION_EXCEEDED_CAPACITY, AL_SC_SITE_LONG_DURATION_EXCEEDED_CAPACITY, AL_RN_SITE_LONG_DURATION_CAPACITY_EXCEEDED_THRESHOLD, and
AL_SC_SITE_LONG_DURATION_CAPACITY_EXCEEDED_THRESHOLD have been added.
Refer to Alert Codes for details. |
What’s New in October 2022
Find out what’s new in Insights for Prisma Access for
October 2022.
New Features for October 2022 | |
|---|---|
View Connected Users’ Devices | The User Login/Logout Events (All Devices) Devices of Connected Users page shows
the data of all connected devices during the Time Range selected.
The Mobile Users List page
corresponds with the Devices of Connected Users page, providing
details about your users rather than the users’ connected devices.
The two separate pages differentiate connected users from the devices
that they use to establish connectivity to Prisma Access. |
Tenant Service Group Support | Prisma Access Insights now includes Tenant
Service Group (TSG) support. You can Get started with Prisma
Access Insights and review What Is a Tenant for information
about TSG and tenants. |
What’s New in August 2022
Find out what’s new in Insights for Prisma Access for
August 2022.
New Features in August 2022 | |
|---|---|
Mobile User Data Enhancements | Several enhancements have been made to Mobile Users data
for better understanding and ease of use, including:
|
Usability Features |
|
What’s New in June 2022
Find out what’s new in Insights for Prisma Access for
June 2022.
New Features in June 2022 | |
|---|---|
Linear scale toggle | Users have the option to change the y-axis
of charts from logarithmic to linear scale using the Linear Scale
toggle. |
Alert details | When you select an alert, the Alert Details side
panel opens, providing details about the specified alert. Refer
to Alert Codes for details. |
Informational alerts | Informational alert codes, AL_MU_GATEWAY_SCHEDULED_AUTOSCALE_FAILURE
and AL_PRISMA_ACCESS_INFRASTRUCTURE_NOTIFICATION, have been added.
Refer to Alert Codes for details. When
creating or modifying a Notification Profile, users can choose to
receive Informational Alerts . Refer to Manage Notification Subscriptions for details. |
No limit to amount of notification profiles | Users can create as many notification profiles
as they want. Refer to Manage Notification Subscriptions for details. |
What’s New in April 2022
Find out what’s new in Insights for Prisma Access for
April 2022.
New Features in April 2022 | |
|---|---|
Notification Profiles for Alerts | Notification profiles enable
you to subscribe to alerts you want to receive. The Notification
Profiles page shows all notification profiles available
for a specified tenant, as well as all profile subscription logs.
Refer to Manage Notification Profiles for details. |
What’s New in March 2022
Find out what’s new in Insights for Prisma Access for
March 2022.
New Features in March 2022 | |
|---|---|
New Alert Framework for Prisma Access | There are changes to Prisma Access alerts,
including updates to the existing Alert list, new Alert codes, updates
to the Alert UI, and a new email format for Alerts. Refer to Prisma Access Alerts and Alert Codes for details. |
What’s New in November 2021
Find out what’s new in Insights for Prisma Access for
November 2021.
The following new features were released in November
2021.
New Features in November 2021 | |
|---|---|
Support for viewing User ID to User Group and
User IP mappings | For Mobile Users, you can now view the mapping
between a User ID and User Group and User ID and the user’s IP address.
For Remote Networks and Service Connections, you can view the mappings
between User ID and User Groups. You do this from the Map View of
the Summary dashboard.Refer to the View User to IP Address or User Groups Mappingsfor details.  |
Traffic Split Visibility | With the introduction of SASE, your security
solution is now a cloud delivered security service and is accessible
from anywhere, not just your datacenter. The newly introduced widget, Combined
Traffic Distribution , on the Summary dashboard
allows you to view which fraction of your data that goes through
the internet as well as the fraction of your data that goes to the
internal apps for security clearance. |
What’s New in October 2021
Find out what’s new in Insights for Prisma Access for
October 2021.
The following new features were released in October
2021.
New Features in October 2021 | |
|---|---|
Support for Viewing Connectivity to Cortex Data
Lake (CDL) | A new tab, Cortex Data Lake Connectivity ,
has been added to the Prisma Access Locations dashboard.This
tab allows you to view the Cortex Data Lake (CDL) connectivity health
status for the CDL region which you selected during your Prisma
Access license activation. It helps you determine if firewalls have
disconnected from CDL and firewall logs are no longer being obtained.
Insights obtains the connectivity status between the node types
(Mobile Users, Remote Networks, and Service Connections) and the
CDL database. Refer to Manage Prisma Access Locations Cortex Data Lake Connectivity for details. |
What’s New in September 2021
Find out what’s new in Insights for Prisma Access for
September 2021.
The following new features were released
in September 2021.
New Features in September 2021 | |
|---|---|
Support for Explicit Proxy | You can now connect to Prisma Access using
either GlobalProtect, Explicit Proxy, or both simultaneously. The
widgets related to Mobile Users now allow you to filter their data
based on users connected to Prisma Access using either GlobalProtect,
Explicit Proxy, or both. You can do this by selecting your option
in the Connect Method filter. |
Support for internationalization in German
and Japanese | The product UI has now been localized in
German and Japanese, so users who log in from Germany or Japan see
the UI labels and tooltips in German and Japanese, respectively. |
What’s New
in July 2021
Find out what’s new in Insights for Prisma Access for
July 2021.
The following new features were released
in July 2021.
New Features in July 2021 | |
|---|---|
Monitoring Bandwidth Utilization on individual
IPSec Termination Nodes | Aggregate Bandwidth must be enabled
on the tenant in order to use this feature. The network
bandwidth for Remote Networks can be monitored at both the location
level as well as at the compute level (aggregate bandwidth).If you
have configured the aggregated bandwidth model you can access this
feature from the Site List tab in the Remote
Networks dashboard. Click a Compute Location in
the site list to open the IPSec Termination Node Utilization
Details panel, which displays the bandwidth consumption
details of each IPSec Tunnel Node in the site. The data displayed
when you hover your cursor over any data point on the graph is the
peak of the cumulative bandwidth utilization data for all sites
shown. When
monitoring bandwidth at the compute level, you are bound by the
IPSec Termination Nodes, each of which has a 500 Mbps capacity. However,
the bandwidth is distributed across the many sites that terminate
at the IPSec termination node. You can now see the bandwidth utilization
for a specific IPSec Termination Node which allows you to estimate
the need for more bandwidth or reallocate the surplus bandwidth.
You can view all the IPSec Termination Nodes that constitute a compute
location and drill down into a specific compute location. |
Service Connections Widgets added
on the Summary Dashboard and Prisma Access Location Dashboard | A new widget, Service Connections , has
been added on the Summary Dashboard under Prisma
Access Location Status . Clicking on Service
Connections ring chart takes you to the Prisma
Access Locations dashboard where you can see the two
new widgets, Prisma Access Locations Status for Service Connections and
the Top5 Locations that display data with
respect to the Service Connections bandwidth usage for locations. |
What’s New
in June 2021
Find out what’s new in Insights for Prisma Access for
June 2021.
The following new features were released
in June 2021.
New Features in June 2021 | |
|---|---|
Custom Time Range Enhancement | Insights has enhanced the Time
Range selection to enable you to set a custom time interval
(date and time included) in addition to the pre-populated Time Range selections
available in the filter. |
GlobalProtect Version Distribution Widget Enhancement
for Mobile Users | The GlobalProtect Version Distribution widget
is intended for administrators to view the distribution of GlobalProtect
versions across the devices and understand the adoption of GlobalProtect
versions internally over time. A trend line has been added next
to each device in the legend to display the number of users that
are on each GlobalProtect version based on the Time Filter that
is selected. |
Authentication Method for Mobile Users Visibility | A new column, Authentication Method ,
has been added to the Unique Mobile User Connections table.
This column shows the method of authentication, such as LDAP, that
each Mobile User uses. |
Export Information about Mobile Users and Remote
Users to CSV | The Export CSV button
in the Mobile Users tab and the Remote
Networks tab is used to export their tables into a CSV
file. This feature has been enhanced such that the exported data
in the CSV file is identical to the table in the UI. Also, the columns
that do not have data in them do not get exported and are omitted
in the exported CSV file. |
What’s New in May 2021
Find out what’s new in Insights for Prisma Access for
May 2021.
The following new features were released
in May 2021.
New Features in May 2021 | |
|---|---|
Mobile Users Statistics Updates | Insights has the following improvements
to Insights for the current and historical mobile user count:
|
What’s New in February 2021
The following new features were released
in February 2021.
New Features in February 2021 | |
|---|---|
Integration with Prisma Access App | To centralize monitoring and management
in a single application, Prisma Access Insights is now located within
the Prisma Access app.  |
Summary Dashboard | Real-Time Data —To help you better
understand the current load on your system and take the appropriate
action, the Summary dashboard now emphasizes real-time, actionable
data, such as total open alerts and currently connected users.Map
View —A geographic map of your Prisma Access locations enables
you to assess the real-time status of each location by its number
of connected users, functioning remote network nodes, and service
connection sites. |
Remote Networks | Map View Interactions —To help you
visualize and monitor your deployment, the Remote Networks dashboard
now provides an interactive map of your Prisma Access locations.
Clicking on a location presents you with additional details, such
as aggregate bandwidth, so that you can take proactive measures.Aggregated
Bandwidth Chart Tools —You can now identify trends in your network
traffic by toggling specific metrics on the Aggregated Bandwidth
chart, such as averages and peaks for incoming and outgoing traffic. |
Mobile Users | IP Address Pool Visibility —The Mobile
Users dashboard now gives you real-time visibility into the capacity
of your IP address pools so that you can take action well before
space runs out.User Flight Paths —To help you keep
track of the number and location of your mobile users, you can now
click on a Prisma Access site to reveal a flight path between the
site and uniquely connected users.To help you visualize distance,
the flight path is in different colors; green is less than 500 miles
and orange is more than 500 miles. When you select a flight path,
you can view the connection details and more details on the Mobile
Users details page.  |
Service Connections | Service Connections Dashboard —For
better visibility into your Prisma Access service connection locations,
a dedicated dashboard now shows you the operational status of your locations
as well as aggregate bandwidth levels. Like Remote Networks,
the new dashboard features a list of sites with an aggregate bandwidth
chart that enables you to identify trends in your network traffic
by toggling specific metrics, such as averages and peaks for incoming
and outgoing traffic. Using filters, you can visualize the bandwidth
consumption trend per service connection.  |
Alerts | Updated Workflow for Alert Subscriptions —As part
of the Insights integration with the Prisma Access app, you can
now configure alert notifications from . Remote
Network and Service Connection Utilization —Prisma Access now
features new alerts to help you monitor your remote networks, service
connections and mobile users. The new alerts for remote networks
and service connections help you manage bandwidth utilization by
triggering when throughput levels become too high. Mobile
User IP Pool Capacity —The new alerts for mobile users assist
in IP address management by letting you know when IP pools are reaching
capacity or when a mobile user gateway automatically scales for
more capacity. |
Multitenancy Support | If you have multiple Prisma Access tenants
associated with one Panorama, you can now switch between those tenants
for individual management.  Additionally,
you can configure which users receive alerts from specific tenants
to ensure that administrators are only notified about relevant issues. |
