Strata Cloud Manager
Convert a Trial to a Production License
Table of Contents
Convert a Trial to a Production License
This section contains instructions to convert trial to production
license.
When a trial subscription is converted to a production subscription, you will receive
a welcome email with an activation link. Proceed to activate using one of the
following procedures:
SASE
This section contains instructions to convert a trial license of SASE Products to
Production license
Important: We are rolling out this new, unified activation experience in
stages. For supported SASE products, you may see the new activation console now,
or you maybe directed to use the Hub for activation until the update reaches
your tenant.
| Where Can I Use This? | What Do I Need? |
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When a trial entitlement is converted to a Production entitlement, you’ll
receive a welcome email that includes a direct link to the Activation Console. Use
this link to access the Activation Console and begin the activation process.
To convert the trial to a production license, perform the following:
- In the Activation Console, navigate to the Subscriptions tab. The new production entitlement appears with a Needs Activation status.
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Select Activate next to the production entitlement.Select the desired Tenant. You can choose the existing trial tenant or a new tenant for deployment flexibility.Select a Region nearest to the storage location of the data logs if you are changing the tenant.Select the existing trial license you wish to replace in the Replaceable License section.![]()
Agree to the terms and conditions, and select Activate Now.Firewall and SD-WAN
This section contains instructions to convert firewall and SD-WAN trials to production license.Where Can I Use This? What Do I Need? - NGFW, including those funded by Software NGFW Credits
- Prisma Access
- SD-WAN
- Superuser or Multitenant Superuser role
Use the activation link provided by Palo Alto Networks to convert your existing trial subscription license to a production license. Additionally, you can use this opportunity to convert both the active trial licenses and to activate the production license for your subscription for unlicensed tenants or devices at the same time.- Purchase the production license or subscription for your product.You need to contact your Palo Alto Networks sales representative to purchase the production license.Click the activation link to begin the license conversion.The activation link is provided to you in an email from Palo Alto Networks.(Next-Gen Firewalls) Subscriptions are activated using an activation link only. Contact Palo Alto Networks Customer Support to continue the license conversion if you receive an email that does not include an activation link for your license conversion, and instead only includes auth codes.Do not activate the auth codes on your Next-Gen firewalls. Activating these auth codes may require Palo Alto Networks Customer Support to delete the trial license you want to convert. In some cases, this may cause your Next-Gen firewall to be restored to factory defaults and delete all existing configurations associated with the subscription.Follow the activation procedure for your subscription.You must select the same tenant where the trial license is active to convert it to a production license. Additionally, you can use the same activation flow to convert trial licenses to production licenses and to activate the production license on tenants or devices with no active license at the same time.
