: Reconnect Okta Directory
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Reconnect Okta Directory

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Reconnect Okta Directory

If there’s a connection loss between the Cloud Identity Engine and your Okta Directory, follow these steps to reconnect your directory.
If the connection between your Okta directory and the Cloud Identity Engine isn’t active or you want to make changes to your Okta directory configuration, you can reconnect your Okta directory to the Cloud Identity Engine.
  1. Log in to the hub and select the Cloud Identity Engine tenant that contains the Okta directory you want to reconnect.
  2. Select
    Directories
    .
  3. Select
    Actions
    Reconnect
    for the directory you want to reconnect.
  4. Select whether you want to make any changes to your configuration.
    • If you want to use a service account to log in to the Okta directory, select the
      Client Credential Flow
      . For more information, refer to step 8 in the documentation on how to Configure Okta Directory for the Cloud Identity Engine.
    • If you want the Cloud Identity Engine to
      Collect enterprise applications
      data so that it is included when you View Directory Data, select the checkbox. If you don't use enterprise application data in your security policy or you don't want to collect the data, deselect the checkbox.
  5. (
    Auth Code Flow only
    )
    Sign in with Okta
    using your Okta administrator credentials and grant permissions for the Cloud Identity Engine to access the directory information.
  6. (Client credential flow only)
    Enter the
    Client ID
    and
    Client Secret
    (or click
    Restore
    to restore the current client secret).
    You cannot change the
    Domain
    . If you need to change the domain, you must create a new Okta directory configuration in the Cloud Identity Engine.
  7. Click
    Test Connection
    to confirm the Cloud Identity Engine can access your Okta directory.
  8. (
    Optional
    )
    Customize Directory Name
    if you want to change the name that the Cloud Identity Engine displays for this directory in your tenant.
    You can use up to 15 lowercase alphanumeric characters (including hyphens, periods, and underscores) for the directory name in the Cloud Identity Engine. You don't need to change the name of the directory itself, only the name of the directory in the Cloud Identity Engine app. If your directory name contains more than 15 characters, you must change the directory name to contain a maximum of 15 characters.
  9. Submit
    your configuration.

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