Reconnect Okta Directory

If there’s a connection loss between the Cloud Identity Engine and your Okta Directory, follow these steps to reconnect your directory.
If the connection between your Okta Directory and the Cloud Identity Engine isn’t active, you can reconnect your Okta Directory to the Cloud Identity Engine.
  1. Log in to the hub and select the Cloud Identity Engine tenant that contains the Okta Directory you want to reconnect.
  2. Select
  3. Select
    for the directory you want to reconnect.
  4. Log in to Okta
    Test Connection
    to confirm the Cloud Identity Engine can access your Okta Directory.
  5. (
    Customize Directory Name
    if you want to change the name that the Cloud Identity Engine displays for this directory in your tenant.
    You can use up to 15 lowercase alphanumeric characters (including hyphens, periods, and underscores) for the directory name in the Cloud Identity Engine. You don't need to change the name of the directory itself, only the name of the directory in the Cloud Identity Engine app. If your directory name contains more than 15 characters, you must change the directory name to contain a maximum of 15 characters.
  6. Submit
    your configuration.

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