Manage Deployment Profile in the Customer Support Portal
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AI Runtime Security

Manage Deployment Profile in the Customer Support Portal

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Manage Deployment Profile in the Customer Support Portal

Manage Deployment Profile in Customer Support Portal.
This page helps you to manage your deployment profile in the Customer Support Portal.
Where Can I Use This?What Do I Need?
  • AI Runtime Security
  1. Log in to the Palo Alto Customer Support Portal.
  2. Navigate to Products → Software/Cloud NGFW Credits.
  3. Locate your credit pool and click Details.
  4. Click the three '...' next to your profile name and select Edit Profile.
    You can edit the Profile Name or Average API calls per day.
  5. Click Update Deployment Profile.
  6. Click Yes.
  7. Reactivate the deployment profile in the Hub.
    1. Go to Common Services > Subscriptions & Add-ons.
    2. Click Activate Now.

Deactivate Deployment Profile

This page shows how to deactivate a deployment profile in CSP.
  1. Log in to the Palo Alto Customer Support Portal.
  2. Navigate to Products → Software/Cloud NGFW Credits.
  3. Select the AI Runtime Security (API) tab.
  4. Select the three `...` dots next to the AI Runtime Security: API intercept instance and click Deactivate Firewall.
    This deactivates the AI Runtime Security: API intercept and revokes the API keys associated with this auth code.
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