Activate a License for Cloud Managed Prisma Access and Prisma SD-WAN Bundle Through Common Services
Table of Contents
Expand all | Collapse all
- Activate a License for Remote Browser Isolation
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- What is a Tenant?
- Add a Tenant
- Edit a Tenant
- Manage Tenant Licenses
- Delete a Tenant
- Transition from Single Tenant to Multitenant Cloud-managed Prisma Access FedRAMP
- Move an Internal Tenant
- Acquire an External Tenant
- Approve an External Tenant Acquisition
- Limitations for Moving and Acquiring Tenants
- Tenant Hierarchy Limits
Activate a License for Cloud Managed Prisma Access and Prisma SD-WAN Bundle Through Common Services
Prisma Access
and Prisma SD-WAN
Bundle Through Common Services
Learn how to activate your Cloud Managed
Prisma Access
and Prisma SD-WAN
tenants
through Common Services
Where Can I Use
This? | What Do I Need? |
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After you receive an email from Palo Alto Networks identifying the license you are
activating, including all your add-ons and capacities, use the activation link to
begin the activation process. The service will help you with the process of claiming
your license, creating your tenant, and managing your users.
Select
Activate Subscription
in your email. - Log in with your email address.
- If you have a Palo Alto Networks Customer Support account, then enter the email address you used when you registered for that account and selectNext.
- If you do not have a Palo Alto Networks Customer Support account, then.Create a New AccountPasswordNext
The service uses this email address for the user account assigned to the tenant that you use for this license. This tenant, and any others created by this email address, will have theMultitenant Superuserrole. - Choose theCustomer Support Accountnumber that you want to use to claim the license.
- Allocate the subscription to the recipients of your choice.For Managed Security Service Providers (MSSPs) and distributed enterprises, you can allocate the subscription directly on any tenant in the hierarchy. What is a tenant? For aPrisma SD-WANtenant, allocating the license at the child-level automatically provisions it at the top-most, root-level, parentPrisma SD-WANtenant as well. This enables the parent tenant to do ION device management for the child tenants.After activation, you can build out your tenant hierarchy as needed. You can create your tenant hierarchy to reflect your existing organizational structure. You can also consider identity and access inheritance when creating the hierarchy, in addition to tenant hierarchy limits.However, any tenants that you create between the child tenant and the top-most, root-level, parent tenant do not get automatically provisioned with the license. That is a one-time process that happens only at activation.
- Create a new tenant fromAll Tenants +.
- Name the tenant and selectDone.
- (Optional) For Managed Security Service Providers (MSSPs) and distributed enterprises, create a new child tenant by selectingfrom the parent tenant that you previously created.Edit+
- (Optional) Name the child tenant and selectDone.
- Select theRegionnearest to the storage location of the data logs.There is no cross-region aggregation. Make sure that all your tenants are in the same region for monitoring purposes.
- Create NewCortex Data Lake, amount of data log storage, andCortex Data LakeRegion is populated based on your earlier region selection.
- (Optional) Select aCloud Identity Enginefor this tenant.
- Agree to the Terms and Conditions.
- Activate Now. The products and add-ons that you are activating (such asPrisma SD-WANorCortex Data Lake) are now provisioned. As the subscriptions are activating, the progress status will display. When the process is complete, the tenant status displays asUp. You now have a tenant provisioned with instances of the products that you purchased. The tenant has one user — the account that you used when you began this process.
- To complete the product setup, you must access the products you purchased and perform any required postinstallation configuration. For information about your products, see:
- Prisma AccessCloud Managed Administrators Guide
- Prisma SD-WANAdministrator’s Guide
- Cortex Data LakeGetting Started Guide
- (Optional) In a multitenant hierarchy, monitor your tenants with the SASE Summary Dashboard.