First time IoT Security Activation - Multiple Customer Support Portal Account
Table of Contents
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- Get Started with License Activation, Subscription, & Tenant Management
- Remote Browser Isolation Activation
- AIOPs Premium Activation
- CASB-X Activation
- Cloud Identity Engine Activation
- IoT Activation
- SaaS Security Inline Activation
- SaaS Security Posture Management Activation
- Software NGFW Credits Activation
- Enterprise License Agreement Add-on Activation
- Product Management
First time IoT Security Activation - Multiple Customer Support Portal
Account
IoT Security
Activation - Multiple Customer Support Portal
AccountLearn how to activate your
IoT Security
application for the first time if you
have multiple Customer Support Portal accounts.If you have multiple Customer Support Portal accounts, follow these steps for first
time
IoT Security
activation. - If you have multiple Customer Support Portal accounts, choose theCustomer Support Accountnumber that you want to use.
- Allocate the product to theRecipientof your choice.You can allocate your entire license to one recipient or you can share it with multiple recipients in a tenant hierarchy. What is a tenant?
- If you need just one tenant, use or rename the tenant provided. The name provided matches your Customer Support Portal account for convenience.
- (Optional) This step applies if you are a managed security service provider (MSSP), a distributed enterprise customer, or need multiple tenants. After you create the first tenant, you canAllocate to subtenantand use or rename the tenant provided.A subscription gets allocated on a tenant or a sub-tenant. This step is for choosing a tenant where you want to allocate a license, not for building a complete tenant hierarchy. You can create only a tenant and subtenant here, and you can choose to allocate a license to that subtenant.After activation, you can build out your tenant hierarchy as needed through tenant management. You can create your tenant hierarchy to reflect your existing organizational structure. You can also consider identity and access inheritance when creating the hierarchy, in addition to tenant hierarchy limits.
- SelectDone.
- Choose the data ingestionRegion, which is the region where the cloud logging service is receiving data from firewalls.
- Strata Logging Service
- If you are using(available for allIoT Securitythat doesn't requireStrata Logging ServiceIoT Securityproducts and thethird party integration add-on), this sends data logs to a cloud logging service that streams them directly toIoT Securitywithout storing them in a data lake. Skip to the App Subdomain step.
- If you are using(available for EnterpriseIoT Securitythat does requireStrata Logging ServiceIoT SecurityPlus, Industrial OT Security, and MedicalIoT Security), add.Strata Logging Service
- Select aStrata Logging Serviceinstance.
- Enter the amount of data log storage.
- The region is grayed out, but is autopopulated with the same region that you used forStrata Logging Service.
- Enter anApp Subdomain.Use a unique subdomain to complete the<subdomain>.iot.paloaltonetworks.comURL for yourIoT Securityapplication. This will be the URL where you log in to theIoT Securityportal.
- Agree to the terms and conditions, andActivate.A single default tenant is autocreated behind the scenes, and the product is activated in the tenant.This tenant, and any others created by this Customer Support Portal account, will have theSuperuserrole.
- Go to thetab to add firewalls to the tenant, associate them with theCommon ServicesDevice AssociationsIoT Securityapplication, and then apply theIoT Securitysubscription to them: Device Associations.
- Get started withIoT Security.
- (Optional) Manage identity and access.