IoT Security Portal

The IoT Security portal is the web-based user interface for administrative access to IoT Security configuration settings and IoT device data.
After you onboard IoT Security, activate IoT Security licenses on your firewalls, and deployed them so that they can feed data to the logging service, you’re ready to access the IoT Security portal and begin using it. Log in with your account credentials for the Palo Alto Networks Customer Service Portal.
IoT Security uses Single Sign-on (SSO) to verify your login.
The IoT Security portal fully supports Google Chrome and partially supports Microsoft Edge, which means the portal is expected to be usable but might not look exactly as designed. It does not officially support Microsoft Internet Explorer, Apple Safari, or any other type of browser.
The portal interface is grouped into several sections.
At the top of the page is a search bar where you find data by entering keywords and constructing queries. You can use keywords to search for devices, alerts, vulnerabilities, and external destinations and use queries to search for devices and alerts.
Below the search and title page bars on many pages is a set of filters that control the data that the IoT Security portal displays on each page. The filter system consists of global filters and local, page-specific filters. Global filter settings persist while you navigate among different pages with various filters appearing as appropriate per page. For example, there's no time filter on the Vulnerabilities page, there are additional filters on the Devices and Security Alerts pages, and there are no filters at all on the User Accounts page. Global filters have default values but can also be customized. Modified and added filters appear in the UI as blue instead of black, so you can easily tell them apart from the default ones. If a page has a default local filter, it appears among the other global filters at the top of the page. For example, the Security Alerts page applies an Active Alerts filter by default, so this local filter automatically appears among the global filters whenever you open the Security Alerts page. In addition, there are also page filters that are only applicable to the data on a particular page. When you scroll down a page, both the global and page filters continue to remain in view in the upper right of the title bar.
The items in the left navigation menu are organized into four groups, starting with the most commonly used pages at the top: Dashboard, Devices, and Profiles. Following that, the next three pages are security related: Alerts, Risks, and Policy Sets. The next section is organized around visibility: Applications, Network, and Reports. Finally, the last section is where you can check data quality, see and configure third-party integrations, and manage system and administrative settings: Monitoring, Integrations, and Administration.
Use the left navigation menu to navigate to different pages in the IoT Security portal. When there are data filters at the top of a page, use them to control the data that appears on the page by site, device type, and time period.
Under the navigation menu is a set of administrative tools:
  • Give feedback – Leave feedback for IoT Security developers.
  • Help – Open the Customer Support Portal.
  • User name (first and last name from the user’s contact information) – When you click the name, these options appear:
    • Preferences – Modify your contact information, time zone, idle session timeout, alert sound (that is, control if an audible alert sounds whenever IoT Security detects new Security alerts), and SMS and email notification settings.
    • Resource Center – See status notifications about firewall logs, and learn about IoT Security through recommended resources and useful links
    • Dark Theme/Light Theme – Switch between dark and light UI display themes.
    • Log out – Log out of your administrative session.
  • App Switcher – Take a shortcut to other Palo Alto Networks applications through the hub.
Notifications – Toggle open and closed a vertical panel on the right side of the UI with information about recent feature releases and important security announcements.

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