Known Issues

Review the open issues in Prisma Access Insights.
These are the issues we’re currently working on.
ID
Description
PAI-977
For the
IPSec Tunnel Node
side panel, a
Custom
time range filter of time greater than 24 hours does not return data. Instead, use the
Last 7 days
or
Last 30 days
time filter to retrieve that data.
PAI-920
The Mobile Users unique connections are inaccurately logged under the compute location instead of getting logged under the edge locations.
PAI-815
The
Service Connection
section of the
License Expiration Dates
widget in the
Summary
dashboard does not display the Service Connection license information for a tenant even though the tenant may have a
Service Connection
license.
PAI-747
The statistics for aggregate bandwidth tenants with Inbound access sites are not displayed correctly.
PAI-665
The number of
Connected Users
provided in Insights does not match the number of
Current Users
in Panorama (
Panorama
Cloud Services
Status
Status
Mobile Users
).
PAI-653
The IP pool usage for Mobile Users occasionally gets miscalculated. As a result of this you might get a false alert.
PAI-434
When there are more than 10,000 entries in the Mobile Users List on
Dashboards Mobile Users
Mobile Users
, there is a delay in the time to load the page details.

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