AIOps for NGFW comes in two license tiers:
free and premium.
Free AIOps for NGFW features enrich
your understanding of your firewall deployment.
Free features:
assess
the firewall’s configuration and identify areas for improvement
provide easy access to runtime and
historical telemetry data from firewalls
detect system issues (independent
of the detection method)
reduce time to resolution through
alert/notification workflows
provide dynamic dashboards and visualizations
for several security subscriptions
With a premium tier license, you have access to both
free and premium features. Premium features focus on ensuring full
utilization and maximal security outcome from your firewalls.
use advanced
ML techniques to promote an always-optimal security posture that
responds to the changing threat and network landscapes, thereby
reducing the attack surface
provide dynamic
dashboards and visualizations for WildFire and IOC Search
interact with data and visualize the relationships between
events on the network in the Strata Cloud Manager Command Center to
uncover anomalies or find ways to enhance your network security
Strata Cloud Manager has two licensing tiers: Strata Cloud Manager Essentials and
Strata Cloud Manager Pro. This unified structure streamlines the deployment of
network security offerings, including AIOps for NGFW, Autonomous Digital Experience
Management (ADEM), cloud management functionality, and Strata Logging Service. See
Strata Cloud Manager License.
Palo Alto Networks has announced May 8, 2025, as the end-of-sale date for the AIOps for NGFW
Premium licenses. Starting in March 2025, existing customers with these licenses
will be automatically migrated to alternative licenses in phases
at no additional cost.
AIOps for NGFW Free customers → Migrated to Strata Cloud Manager Essentials.
Following the migration, the AIOps for NGFW Free tile will not be available on
hub. Instead, you need to use the Strata Cloud
Manager tile to access the features.
AIOps for NGFW Premium customers → Migrated to Strata Cloud Manager Pro.
In-product support ticket creation capability for operational
issues
requires Platinum Tier
Support on the firewall (except for Power Supply Failure
alerts)
No
Yes
New capabilities in the product, across all feature categories, will be assigned
to the Free and Premium tiers based solely on the discretion of Palo Alto
Networks.
