Get Upgrade Recommendations
Next-Generation Firewall

Get Upgrade Recommendations

Table of Contents

Get Upgrade Recommendations

Strata Cloud Manager
helps you to plan the upgrade of your devices by analyzing them and creating upgrade recommendations.
Where Can I Use This?
What Do I Need?
  • NGFW (Managed by Strata Cloud Manager)
  • NGFW (Managed by PAN-OS or Panorama)
  • VM-Series, funded with Software NGFW Credits
  • AIOps for NGFW Premium license (use the Strata Cloud Manager app)
Software Upgrades
Upgrade Recommendations
, you can use Strata Cloud Manager to analyze the enabled features on firewalls and create a customized recommendation that includes:
  • Best software version for your devices that you can upgrade.
  • Information about new features, changes to behavior, vulnerabilities, and software issues in each recommended software version.
The types of upgrade recommendations are:
  • System-generated recommendations that are generated from device telemetry data twice a week.
  • User-generated custom recommendations that are generated by selecting devices for specific CVEs in PAN-OS CVEs.
  • User-generated recommendations that are generated by uploading a Tech Support File (TSF) of a firewall.
For every recommendation, you can:
  • view the number of devices that require an upgrade and the must fix vulnerabilities.
  • edit the name of a recommendation to differentiate custom recommendations.
  • filter the recommendations by
    Creation Date
    Recommendations Name
    , and
    Recommendations Generated By
  • delete recommendations that failed or are no longer necessary.

Generate On-Demand Upgrade Recommendations

  1. From
    Upgrade Recommendations
    Generate On Demand Upgrade Recommendations
  2. Select
    a Tech Support File (TSF) and
    • You can upload TSF of only one device at a time and it must be TSF in the .tgz file format.
    • Software Upgrade Recommendations supports TSF from devices with the PAN-OS version 9.1 or above for report generation.
  3. View the software upgrade recommendations after the status is
    You can also check the
    column to see if there are any errors related to the upload, file format, or processing of the TSF file.

View Software Upgrade Recommendation Report

Click a recommendation to view the detailed report with the upgrade options for the devices. Choose an upgrade option to view further details about
New Features
Changes of Behavior
Vulnerabilities Based on Enabled Features
, and
PAN-OS Known Issues
. You can click
to download this report in a CSV format.
  • The recommendation report is generated based on the enabled features within your devices.
  • For a known issue under
    PAN-OS Known Issues
    , the value under
    Associated Case Count
    is obtained by the number of customers who have reported this issue.

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