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    Free and Premium Features
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    4. Free and Premium Features
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    Strata Cloud Manager

    Free and Premium Features

    Table of Contents

    Free and Premium Features

    Learn what comes with your Premium AIOps for NGFW subscription.
    Where Can I Use This?What Do I Need?
    One of these:
    AIOps for NGFW comes in two license tiers: free and premium.
    Free AIOps for NGFW features enrich your understanding of your firewall deployment.
    Free features:
    • assess the firewall’s configuration and identify areas for improvement
    • provide easy access to runtime and historical telemetry data from firewalls
    • detect system issues (independent of the detection method)
    • reduce time to resolution through alert/notification workflows
    • provide dynamic dashboards and visualizations for several security subscriptions
    With a premium tier license, you have access to both free and premium features. Premium features focus on ensuring full utilization and maximal security outcome from your firewalls.
    Premium features:
    • Cloud management for NGFWs
      Contact your account team to enable Cloud Management for NGFWs using Strata Cloud Manager.
    • use advanced ML techniques to promote an always-optimal security posture that responds to the changing threat and network landscapes, thereby reducing the attack surface
    • provide dynamic dashboards and visualizations for WildFire and IOC Search
    • interact with data and visualize the relationships between events on the network in the Strata Cloud Manager Command Center to uncover anomalies or find ways to enhance your network security
    Strata Cloud Manager has two licensing tiers: Strata Cloud Manager Essentials and Strata Cloud Manager Pro. This unified structure streamlines the deployment of network security offerings, including AIOps for NGFW, Autonomous Digital Experience Management (ADEM), cloud management functionality, and Strata Logging Service. See Strata Cloud Manager License.
    Palo Alto Networks has announced May 8, 2025, as the end-of-sale date for the AIOps for NGFW Premium licenses. Starting in March 2025, existing customers with these licenses will be automatically migrated to alternative licenses in phases at no additional cost.
    • AIOps for NGFW Free customers → Migrated to Strata Cloud Manager Essentials. Following the migration, the AIOps for NGFW Free tile will not be available on hub. Instead, you need to use the Strata Cloud Manager tile to access the features.
    • AIOps for NGFW Premium customers → Migrated to Strata Cloud Manager Pro.
    For a list of features supported in Strata Cloud Manager Essentials and Pro, see Strata Cloud Manager License.
    Feature SetFreePremium (use Strata Cloud Manager)
    Strengthen Security Posture Partial Yes
    YesYes
    YesYes
    NoYes
    NoYes
    YesYes
    NoYes
    YesYes
    NoYes
    NoYes
    NoYes
    NoYes
    Proactively Resolve Firewall Disruptions Partial Yes
    PartialYes
    YesYes
    NoYes
    Troubleshoot with Logs Yes Yes
    • View, query and export logs in Log Viewer
      Check licenses and other requirements to use Log Viewer.
    		YesYes
    • Export Metadata for Troubleshooting
    		YesYes
    • View audit log
    		YesYes
    Optimize Your Security Investment Partial Yes
    YesYes
    YesYes
    NoYes
    NoYes
    NoYes
    NoYes
    • Strata Copilot
    		YesYes
    • AI Canvas
    		NoYes
    Notifications Partial Yes
    YesYes
    NoYes
    Engagement and Support No Yes
    • In-product support ticket creation capability for operational issues
      requires Platinum Tier Support on the firewall (except for Power Supply Failure alerts)
    		NoYes
    New capabilities in the product, across all feature categories, will be assigned to the Free and Premium tiers based solely on the discretion of Palo Alto Networks.

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