Monitor: Network Services
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Strata Cloud Manager

Monitor: Network Services

Table of Contents

Monitor: Network Services

View information about your network services.
Where Can I Use This?What Do I Need?
  • Prisma Access (Managed by Panorama or Strata Cloud Manager)
  • NGFW, including those funded by Software NGFW Credits
  • Prisma SD-WAN
Each of these licenses include access to Strata Cloud Manager:
The other licenses and prerequisites needed for visibility are:
  • ADEM Observability
  • Autonomous DEM for Remote Networks
  • AI-Powered ADEM
  • WAN Clarity Reporting
  • A role that has permission to view the dashboard
→ The features and capabilities available to you in Strata Cloud Manager depend on which license(s) you are using.
From the Monitor Network Services page, you can view the performance of common network services that affect your user experience for accessing applications. Select the GlobalProtect Authentication tab to view the authentication success or failure counts for GlobalProtect for different locations. Select Network Services: DNS to see DNS Proxy requests and responses received across tenants with respect to Prisma Access DNS Proxy.

GlobalProtect Authentication

Select MonitorNetwork ServicesGlobalProtect Authentication to get started.
You can view the performance of common network services that affect your user experience for accessing applications in Insights. Network services include reporting the number of GlobalProtect Authentication successes and failures as a measure of mobile users being able to connect to Prisma Access. You can view:
  • specifics about authentication success counts for GlobalProtect for different locations.
  • authentication failure counts for GlobalProtect for different locations.
  • authentication timeout failures for GlobalProtect for different locations.
For a detailed description of these widgets, see View and Monitor Network Services.

DNS

View information about DNS Proxy requests and responses with respect to Prisma Access DNS Proxy.
Select MonitorNetwork ServicesDNS to get started.
Network Services: DNS displays DNS Proxy requests and responses. You can use the following filters:
  • Time Range
  • DNS Proxy Names
DNS Proxy filter values are related to the last 30 days and are automatically selected when you load (that is, if there is no Explicit Proxy data, then there is no Explicit Proxy filter). For more detailed information, see View and Monitor Network Services.