Prisma SD-WAN generates incidents and alerts when the system reaches
system-defined or customer-defined thresholds or there is a fault in the system. Use
these incidents and alerts to troubleshoot the system.
Select
Incidents and Alerts
Prisma SD-WAN
to view incidents and alerts in
Strata Cloud Manager
.
Use the following tabs to navigate through incidents and alerts in Prisma
SD-WAN.
An alert may or may not be an indication of a fault in the network. An alert is
raised when the system reaches system-defined or customer-defined thresholds.
tab to create incident policies to manage event code
suppression based on the specified classifications and action attributes configured. You
can use incident policy rules to suppress or escalate incidents that arise during a
scheduled time period. In addition, you can also change the default priority of system
generated incidents to a priority level that is more aligned with your business
requirements.