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    Activate the AI Access Security License
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    AI Access Security

    Activate the AI Access Security License

    Table of Contents

    Activate the
    AI Access Security
     License

    Activate the
    AI Access Security
     for new and existing users.
    Where Can I Use This?
    What Do I Need?
    • NGFW (Managed by Panorama or Strata Cloud Manager)
    • Prisma Access (Managed by Panorama or Strata Cloud Manager)
    One of the following:
    • AI Access Security
       license
    • CASB-PA license
    • CASB-X
       license
    Activate your
    AI Access Security
     license to enable your organization to safely adopt generative AI (GenAI) applications by your employees.
    AI Access Security
     activation is performed using a magic link provided by
    Palo Alto Networks
     after purchase of the
    AI Access Security
     license. These procedures assume you already have all the required license auth codes and magic links required for activation.
    After you purchase your
    AI Access Security
     license, you must activate the license using a magic link sent to you by
    Palo Alto Networks
    .
    AI Access Security
     is included when you activate a CASB-PA or
    CASB-X
     license. No further action is required to activate the
    AI Access Security
     after you activate a CASB-PA or
    CASB-X
     license.

    Activate the
    AI Access Security
     License (New Deployments)

    Activate the
    AI Access Security
     for a new
    NGFW (Managed by Panorama)
     or
    NGFW (Managed by Strata Cloud Manager)
     user.
    1. Install and perform the initial configuration for your NGFW.
      This includes activating all the required support licenses.
    2. Set up management for your
      NGFW
       or
      Prisma Access
       tenant.
    3. Set up
      Enterprise Data Loss Prevention (E-DLP)
      .
      • NGFW (Managed by Panorama)
        1. Install the
          Enterprise DLP
           plugin on
          Panorama
          .
        2. Enable
          Enterprise DLP
           for
          NGFW
          .
        3. Edit the
          Enterprise DLP
           cloud content, data filtering, and snippet settings as needed.
      • NGFW (Managed by Strata Cloud Manager)
        1. Enable
          Enterprise DLP
           for
          NGFW
          .
        2. Edit the
          Enterprise DLP
           data filtering and snippet settings as needed.
      • Prisma Access (Managed by Panorama)
        1. Install the
          Enterprise DLP
           plugin on
          Panorama
          .
        2. Enable
          Enterprise DLP
           for
          Prisma Access
          .
        3. Edit the
          Enterprise DLP
           cloud content, data filtering, and snippet settings as needed.
      • Prisma Access (Managed by Strata Cloud Manager)
        1. Enable
          Enterprise DLP
           for
          NGFW
          .
        2. Edit the
          Enterprise DLP
           data filtering and snippet settings as needed.
    4. Click the magic link provided to you by
      Palo Alto Networks
       when you purchase the
      AI Access Security
       subscription.
    5. Click
      Activate Subscription
       to begin activating
      AI Access Security
      .
    6. Enter your
      Palo Alto Networks
       Customer Support Portal (CSP)
      Email Address
      . This email address must match the email address that received the magic link to activate
      AI Access Security
      .
      Create a New Account
       if the email address that received the
      AI Access Security
       activation link does not already have a valid CSP account. The newly created account is automatically associated with the same tenant for which you're activating
      AI Access Security
       and assigned a Multitenant Superuser role.
    7. () In the
      Customer Support Account
       section, select the
      Palo Alto Networks
       Customer Support Account associated with the tenant for which you activating the
      AI Access Security
       license.
      Skip this step if you have a single tenant Customer Support Portal account. Your Customer Support Account is selected by default.
    8. () In the
      Allocate This Subscription
       section, select the tenant service group (TSG) for which you want to activate
      AI Access Security
      . You can select the parent tenant or a child tenant.
      AI Access Security
       is activated for only the selected tenant. If you select a parent tenant,
      AI Access Security
       isn't activated for any child tenant.
      Skip this step if you only have a single tenant Customer Support Portal account. It is selected by default.
    9. Review the tenant
      Region
      . This region is pre-populated based on the deployed
      NGFW
       or
      Prisma Access
       tenant region and can't be changed.
    10. In the
      Assign Licenses
       section, click
      Done
       to assign all your
      AI Access Security
       licenses. Verify that your
      AI Access Security License
       is
      Fully Assigned
    11. Verify that your
      Data Loss Prevention
       instance is selected if you have
      Enterprise Data Loss Prevention (E-DLP)
       active on your tenant.
      Your
      Enterprise DLP
       instance is selected by default if active already on your tenant.
      Skip this step if you don't have
      Enterprise DLP
       already active.
      Enterprise DLP
       is not required to enable
      AI Access Security
      . If
      Enterprise DLP
       instance is not already active then one is created as part of the license activation. Review what happens to
      Enterprise DLP
       if you don't renew your
      AI Access Security
       license.
    12. Agree to the Terms and Conditions
      .
    13. Activate
      .
      You're redirected to the Tenant Management page where the
      AI Access Security
      Activation Status
       starts
      Initializing
      .
      The
      AI Access Security
       license displays as
      Data Security
       and has a serial number that begins with
      AIX
      . Continue to the next step after the
      Activation Status
       is
      Complete
      .
    14. (
      NGFW only
      ) Associate the
      AI Access Security
       license with your
      NGFW
      .
      Associating the
      AI Access Security
       license is required to activate the license for your
      NGFW
      .
      1. In the
        Strata Cloud Manager
         menu, select
        Settings
        Device Associations
        .
        The
        Strata Cloud Manager
         menu is located in the bottom-left corner of
        Strata Cloud Manager
        .
      2. Associate Apps
        .
      3. In the Licensed Products, select
        Data Security
        .
      4. Select the
        NGFW
         for which you want to activate
        AI Access Security
        .
      5. Save
        .
    15. Verify you successfully activated
      AI Access Security
      .
      1. Log in to the
        Palo Alto Networks
         Customer Support Portal (CSP).
      2. Select
        Products
        Assets
        .
      3. Select
        NGFW
         or
        Prisma Access
         tenant based on the enforcement point for which you activated
        AI Access Security
        .
      4. Use the filters to locate your
        NGFW
         or
        Prisma Access
         tenant.
      5. Expand the list of active licenses or click
        Licenses & Subscriptions
        .
      6. Verify that the
        AI Access Security
         license is active.
    16. Get Started with
      AI Access Security
      .

    Activate the
    AI Access Security
     License (Existing Deployments)

    Activate the
    AI Access Security
     for existing
    NGFW
     or
    Prisma Access
     users managed by either a
    Panorama™ management server
     or by
    Strata Cloud Manager
    .
    This procedure assumes you only need to activate the
    AI Access Security
     license and that all prerequisite licenses are activate and have successfully set up your
    NGFW
    ,
    Prisma Access
    ,
    Panorama™ management server
    , and
    Strata Cloud Manager
     as needed.
    1. Click the magic link provided to you by
      Palo Alto Networks
       when you purchase the
      AI Access Security
       subscription.
    2. Click
      Activate Subscription
       to begin activating
      AI Access Security
      .
    3. Enter your
      Palo Alto Networks
       Customer Support Portal (CSP)
      Email Address
      . This email address must match the email address that received the magic link to activate
      AI Access Security
      .
      Create a New Account
       if the email address that received the
      AI Access Security
       activation link does not already have a valid CSP account. The newly created account is automatically associated with the same tenant for which you're activating
      AI Access Security
       and assigned a Multitenant Superuser role.
    4. () In the
      Customer Support Account
       section, select the
      Palo Alto Networks
       Customer Support Account associated with the tenant for which you activating the
      AI Access Security
       license.
      Skip this step if you have a single tenant Customer Support Portal account. Your Customer Support Account is selected by default.
    5. () In the
      Allocate This Subscription
       section, select the tenant service group (TSG) for which you want to activate
      AI Access Security
      . You can select the parent tenant or a child tenant.
      AI Access Security
       is activated for only the selected tenant. If you select a parent tenant,
      AI Access Security
       isn't activated for any child tenant.
      Skip this step if you only have a single tenant Customer Support Portal account. It is selected by default.
    6. Review the tenant
      Region
      . This region is pre-populated based on the deployed
      NGFW
       or
      Prisma Access
       tenant region and can't be changed.
    7. In the
      Assign Licenses
       section, click
      Done
       to assign all your
      AI Access Security
       licenses. Verify that the
      AI Access Security License
       is
      Fully Assigned
    8. Verify that your
      Data Loss Prevention
       instance is selected if you have
      Enterprise Data Loss Prevention (E-DLP)
       active on your tenant.
      Your
      Enterprise DLP
       instance is selected by default if active already on your tenant.
      Skip this step if you don't have
      Enterprise DLP
       already active.
      Enterprise DLP
       is not required to enable
      AI Access Security
      . If
      Enterprise DLP
       instance is not already active then one is created as part of the license activation. Review what happens to
      Enterprise DLP
       if you don't renew your
      AI Access Security
       license.
    9. Agree to the Terms and Conditions
      .
    10. Activate
      .
      You're redirected to the Tenant Management page where the
      AI Access Security
      Activation Status
       starts
      Initializing
      .
      The
      AI Access Security
       license displays as
      Data Security
       and has a serial number that begins with
      AIX
      . Continue to the next step after the
      Activation Status
       is
      Complete
      .
    11. (
      NGFW only
      ) Associate the
      AI Access Security
       license with your
      NGFW
      .
      Associating the
      AI Access Security
       license is required to activate the license for your
      NGFW
      .
      1. In the
        Strata Cloud Manager
         menu, select
        Settings
        Device Associations
        .
        The
        Strata Cloud Manager
         menu is located in the bottom-left corner of
        Strata Cloud Manager
        .
      2. Associate Apps
        .
      3. In the Licensed Products, select
        Data Security
        .
      4. Select the
        NGFW
         for which you want to activate
        AI Access Security
        .
      5. Save
        .
    12. Verify you successfully activated
      AI Access Security
      .
      1. Log in to the
        Palo Alto Networks
         Customer Support Portal (CSP).
      2. Select
        Products
        Assets
        .
      3. Select
        NGFW
         or
        Prisma Access
         tenant based on the enforcement point for which you activated
        AI Access Security
        .
      4. Use the filters to locate your
        NGFW
         or
        Prisma Access
         tenant.
      5. Expand the list of active licenses or click
        Licenses & Subscriptions
        .
      6. Verify that the
        AI Access Security
         license is active.
    13. Get Started with
      AI Access Security
      .

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