Free and Premium Features
Focus
Focus
Next-Generation Firewall

Free and Premium Features

Table of Contents

Free and Premium Features

Learn what comes with your Premium
AIOps for NGFW
subscription.
This content is for the cloud management of Next-Generation Firewalls with
AIOps for NGFW
and
Strata Cloud Manager
. To get started managing Next-Generation Firewalls with
PAN-OS
, click here.
Where Can I Use This?
What Do I Need?
  • NGFW (Cloud Managed)
  • NGFW (PAN-OS or Panorama Managed)
  • VM-Series, funded with Software NGFW Credits
  • AIOps for NGFW Free (use the AIOps for NGFW Free app)
    or
  • AIOps for NGFW Premium license (use the Strata Cloud Manager app)
AIOps for NGFW comes in two license tiers: free and premium.
Free
AIOps for NGFW
features enrich your understanding of your firewall deployment.
Free features:
  • assess the firewall’s configuration and identify areas for improvement
  • provide easy access to runtime and historical telemetry data from firewalls
  • detect system issues (independent of the detection method)
  • reduce time to resolution through alert/notification workflows
  • provide dynamic dashboards and visualizations for several security subscriptions
With a premium tier license, you have access to both free and premium features. Premium features focus on ensuring full utilization and maximal security outcome from your firewalls.
Premium features:
  • Cloud management for NGFWs → Get started
    Contact your account team to enable Cloud Management for NGFWs using Strata Cloud Manager.
  • use advanced ML techniques to promote an always-optimal security posture that responds to the changing threat and network landscapes, thereby reducing the attack surface
  • provide dynamic dashboards and visualizations for WildFire and IOC Search
Strata Cloud Manager provides unified management and operations only for NGFWs using the AIOps for NGFW Premium license. The application tile name on the hub for AIOps for NGFW (the premium app only) is now changed to Strata Cloud Manager. With this update, the application URL has also changed to stratacloudmanager.paloaltonetworks.com, and you’ll also now see the Strata Cloud Manager logo on the left navigation pane. Continue to use the AIOps for NGFW Free app for the NGFWs onboarded to AIOps for NGFW Free.
Feature Set
Free
Premium (use Strata Cloud Manager)
Strengthen Security Posture
Partial
Yes
Yes
Yes
Yes
Yes
No
Yes
No
Yes
Yes
Yes
No
Yes
Yes
Yes
No
Yes
No
Yes
No
Yes
No
Yes
Proactively Resolve Firewall Disruptions
Partial
Yes
Partial
Yes
Yes
Yes
No
Yes
Troubleshoot with Logs
Yes
Yes
  • View, query and export logs in Log Viewer
    Check licenses and other requirements to use Log Viewer.
Yes
Yes
  • Export Metadata for Troubleshooting
Yes
Yes
  • View audit log
Yes
Yes
Optimize Your Security Investment
Partial
Yes
Yes
Yes
Yes
Yes
No
Yes
No
Yes
No
Yes
Notifications
Partial
Yes
Yes
Yes
No
Yes
Engagement and Support
No
Yes
  • In-product support ticket creation capability for operational issues
    requires Platinum Tier Support on the firewall (except for Power Supply Failure alerts)
No
Yes
New capabilities in the product, across all feature categories, will be assigned to the Free and Premium tiers based solely on the discretion of Palo Alto Networks.

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