Access Zoom Application Experience Data
Table of Contents
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- Autonomous DEM
- Products That Use Autonomous DEM
- Set up an Autonomous DEM Application Test
- ADEM Data Collection and Agent Processes
Access Zoom Application Experience Data
View the data for the Zoom application experience across your entire organization on
the
Application Details
page or for an individual user on the
User Details
page.You must have purchased a Zoom Quality of Service Subscription
(QSS) as an add-on from Zoom in order to enable this feature. You can use Zoom QSS along
with the standard ADEM license.
If you are using the Strata Cloud Manager user interface, see
the AI-Powered ADEM Administrator's Guide.
ADEM shows you the Zoom application experience data at an organizational level and also
at an individual user level. You can navigate to this data from the following
dashboards:
- SummaryWhen you select theZoomapp card in theTop 20 applications with lowest to highest experience scorewidget, theApplication Detailspage opens. By default, theSyntheticstab is selected, where you can see the Zoom app experience across your organization relative to all other monitored apps. To view data exclusively for the Zoom app across your organization, selectZoom Performance Analysis.
- Monitored Mobile UsersUser DetailsTo view the Zoom data for a specific Mobile User, select theUser Namein theMonitored Mobile User Devicestable to open theUser Detailspage. Select the Zoom application card in theApplication Experience Detailswidget to expose theZoom Performance Analysisbutton. TheSyntheticstab shows you the Zoom app experience relative to all monitored apps for the user. To view data exclusively for the Zoom app, selectZoom Performance Analysisbutton, if not already selected.
- tabApplicationsApplication DetailsExperienceSelect the ZoomApplication Namein theTotal Applicationstable under theApplicationstab to open theApplication Detailspage. By default, theSyntheticstab is selected, which displays the Zoom app experience relative to all monitored apps across the organization. To view data exclusively for the Zoom app, selectZoom Performance Analysis.To edit the Zoom app test, select the ZoomApplication Test Namein theApplication Teststab.
To access the Zoom experience metrics for a Mobile User, see Zoom Performance Analysis for Mobile Users.
For Zoom metrics relative to other apps in an organization, see Zoom Performance Analysis for an Application.