Upgrade Log Collectors When Panorama Is Not Internet-Connected
Table of Contents
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- Upgrade Panorama with an Internet Connection
- Upgrade Panorama Without an Internet Connection
- Install Content Updates Automatically for Panorama without an Internet Connection
- Upgrade Panorama in an HA Configuration
- Migrate Panorama Logs to the New Log Format
- Upgrade Panorama for Increased Device Management Capacity
- Upgrade Panorama and Managed Devices in FIPS-CC Mode
- Downgrade from Panorama 11.1
- Troubleshoot Your Panorama Upgrade
- What Updates Can Panorama Push to Other Devices?
- Schedule a Content Update Using Panorama
- Panorama, Log Collector, Firewall, and WildFire Version Compatibility
- Upgrade Log Collectors When Panorama Is Internet-Connected
- Upgrade Log Collectors When Panorama Is Not Internet-Connected
- Upgrade a WildFire Cluster from Panorama with an Internet Connection
- Upgrade a WildFire Cluster from Panorama without an Internet Connection
- Upgrade Firewalls When Panorama Is Internet-Connected
- Upgrade Firewalls When Panorama Is Not Internet-Connected
- Upgrade a ZTP Firewall
- Revert Content Updates from Panorama
- PAN-OS Upgrade Checklist
- Upgrade/Downgrade Considerations
- Troubleshoot Your PAN-OS Upgrade
- Upgrade the VM-Series PAN-OS Software (Standalone)
- Upgrade the VM-Series PAN-OS Software (HA Pair)
- Upgrade the VM-Series PAN-OS Software Using Panorama
- Upgrade the VM-Series Model
- Upgrade the VM-Series Model in an HA Pair
- Downgrade a VM-Series Firewall to a Previous Release
Upgrade Log Collectors When Panorama Is Not Internet-Connected
Upgrade Log Collector software to PAN-OS® 11.1 and install content updates using Panorama™ when Panorama is not connected to the internet.
For a list of software or content updates you can install on Log Collectors, see Supported Updates.
If you are upgrading from PAN-OS 8.1, PAN-OS 9.0 introduced a new log data format for local and Dedicated Log Collectors. On your upgrade path to PAN-OS 10.1, existing log data is automatically migrated to the new format when you upgrade from PAN-OS 8.1 to PAN-OS 9.0.
You must upgrade all Log Collectors in a collector group at the same time to avoid losing log data. No log forwarding or log collection occurs if the Log Collectors in a collector group are not all running the same PAN-OS version. Additionally, the log data for the Log Collectors in the collector group is not visible in the
Monitortabs until all Log Collectors are running the same PAN-OS version. For example, if you have three Log Collectors in a collector group and you upgrade two of the Log Collectors, then no logs are forwarded to any Log Collectors in the collector group.
Palo Alto Networks recommends that you upgrade Log Collectors during a maintenance window. Due to log format migration, the entire upgrade procedure takes an additional number of hours depending on the amount of log data on the local and Dedicated Log Collectors.
- Before you upgrade Log Collectors, ensure that you are running the appropriate Panorama™ software release on the Panorama management server.Palo Alto Networks® highly recommends that Panorama and Log Collectors run the same software release version and that Panorama, Log Collectors, and all managed firewalls run the same content release version. For important software and content compatibility details, see Panorama, Log Collector, Firewall, and WildFire Version Compatibility.Panorama must be running the same (or later) software release as Log Collectors but must have the same or later content release version:
To check the software and content versions:
- Software release version—If your Panorama management server is not already running the same or a later software release than the release to which you intend to update Log Collectors, then you must install the same or a later Panorama release on Panorama (see Install Content and Software Updates for Panorama) before you update any Log Collectors.
- Content release version—For content release versions, you should ensure that all Log Collectors are running the latest content release version or, at minimum, running a later version than you will install or that is running on Panorama; if not, then first Upgrade the Firewall to PAN-OS 11.1 from Panorama and then update Log Collectors before you update the content release version on the Panorama management server (see Install Content Updates and Software Upgrades for Panorama).
- Panorama management server—To determine which software and content versions are running on the Panorama management server, log in to the Panorama web interface and go to General Information settings (Dashboard).
- Log Collectors—To determine which software and content versions are running on Log Collectors, log in to the CLI of each Log Collector and run theshow system infocommand.
- If upgrading more than one Log Collector, streamline the process by determining the upgrade paths for all Log Collectors you intend to upgrade before you start downloading images.
- Enable the following TCP ports on your network.These TCP ports must be enabled on your network to allow inter-Log Collector communication.
- Download the latest content and software updates to a host that can connect and upload the files to Panorama either over SCP or HTTPS.
- Use a host with internet access to log in to the Palo Alto Networks Customer Support web site.
- Download the latest content updates:
- ClickDynamic Updatesin the Resources section.
- Downloadthe latest content updates and save the files to the host. Perform this step for each content type you will update.
- Download the software updates:
- Return to the main page of the Palo Alto Networks® Customer Support website and clickSoftware Updatesin the Resources section.
- Review the Download column to determine which version to install. The update package filenames for M-Series appliances begin with “Panorama_m” followed by the release number. For example, to upgrade an M-Series appliance to Panorama 11.1.0, download thePanorama_m-11.1.0image.You can quickly locate Panorama images by selectingPanorama M Images(for M-Series appliances) from theFilter Bydrop-down.
- Click the appropriate filename and save the file to the host.
- Install the latest content updates.If you need to install content updates, you must do so before you install software updates. Additionally, install content updates on firewalls first and then on Log Collectors before you update the content release version on Panorama.Install the Applications or Applications and Threats update first and then install any other updates (Antivirus, WildFire®, or URL Filtering) as needed, one at a time, and in any sequence.Regardless whether your subscription includes both Applications and Threats content, Panorama installs and needs only the Applications content. For details, see Panorama, Log Collector, Firewall, and WildFire Version Compatibility.
- Select.PanoramaDevice DeploymentDynamic Updates
- ClickUpload, select the updateType,Browseto the appropriate content update file on the host, and clickOK.
- ClickInstall From File, select the updateType, and select theFile Nameof the update you just uploaded.
- Select the Log Collectors.
- ClickOKto start the installation.
- Repeat these steps for each content update.
- Upgrade the Log Collector to the PAN-OS releases along your upgrade path to PAN-OS 11.1.
- Upgrade Log Collectors When Panorama is Not Internet-Connected to PAN-OS 10.0.
- Upgrade Log Collectors When Panorama is Not Internet-Connected to PAN-OS 10.1.PAN-OS 10.0 introduces a new log format. On upgrade from PAN-OS 10.0 to PAN-OS 10.1, you can choose to migrate logs generated in PAN-OS 8.1 or earlier release. Otherwise, these logs are automatically deleted on successful upgrade to PAN-OS 10.1. During migration, log data is not visible in the ACC or Monitor tabs. While the migration takes place, log data continues forwarding to the appropriate Log Collector but you may experience some impact to performance.
- Upgrade Log Collectors When Panorama is Not Internet-Connected to PAN-OS 10.2.
- Upgrade Log Collectors When Panorama is Not Internet-Connected to PAN-OS 11.0.
- Upgrade the Log Collector to PAN-OS 11.1.
- Select.PanoramaDevice DeploymentSoftware
- ClickUpload,Browseto the appropriate software update file on the host, and clickOK.
- ClickInstallin the Action column for the release you just uploaded.
- InstallPAN-OS 11.1 and select the appropriate Log Collectors.
- Select one of the following depending on your needs:
- Upload only to device (do not install).
- Reboot device after install.
- ClickOKto start the upload or installation.
- Verify the software and content versions that are installed on each Log Collector.Log in to the Log Collector CLI and enter theshow system infooperational command. The output will resemble the following:sw-version: 11.1.0 app-version: 8750-8261 app-release-date: 2023/08/31 03:57:2
- (FIPS-CC mode only) Upgrade Panorama and Managed Devices in FIPS-CC Mode.Upgrading a Dedicated Log Collector in FIPS-CC mode requires you to reset the secure connection status if you added the Dedicated Log Collector to Panorama management while the Dedicated Log Collector was running a PAN-OS 11.1 release.You do not need to re-onboard the Dedicated Log Collector added to Panorama management while the Dedicated Log Collector was running a PAN-OS 10.0 or earlier release.
- (PAN-OS 10.2 and later releases) Regenerate or re-import all certificates to adhere to OpenSSL Security Level 2.This step is required if you upgrade from PAN-OS 10.1 or earlier release to PAN-OS 11.0. Skip this step if you upgrade from PAN-OS 10.2 and have already regenerated or re-imported your certificates.It is required that all certificates meet the following minimum requirements:
- RSA 2048 bits or greater, or ECDSA 256 bits or greater
- Digest of SHA256 or greater
- (Recommended for Panorama virtual appliance) Increase the memory of the Panorama virtual appliance to 64GB.After you successfully upgrade the Panorama virtual appliance in Log Collector mode to PAN-OS 11.1, Palo Alto Networks recommends increasing the memory of the Panorama virtual appliance to 64GB to meet the increased system requirements to avoid any logging, management, and operational performance issues related to an under-provisioned Panorama virtual appliance.