Changes to Default Behavior for Prisma Access 6.1
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Prisma Access

Changes to Default Behavior for Prisma Access 6.1

Table of Contents

Changes to Default Behavior for Prisma Access 6.1

Where Can I Use This?What Do I Need?
  • Prisma Access (Managed by Strata Cloud Manager)
  • Prisma Access (Managed by Panorama)
The following table details the changes in default behavior for Prisma Access version 6.1.
ComponentChange
Location Groups Changing for the Mexico Central and Mexico West Mobile User Locations
The Mexico Central and Mexico West locations are changing their IP pool location group starting with the Prisma Access 6.1 release. You must take action if you have configured mobile user IP address pools for these locations based on location groups.
If you have enabled the Prisma AccessMexico Central or Mexico West mobile user locations, and if you have configured Client IP Pool allocation based on the following legacy groups, you need to take action:
  • A Mexico Central mobile user IP address pool assigned to ip-pool-group-31 (US-Central).
  • Mexico Westmobile user IP address pool assigned to ip-pool-group-23 (US-Western).
If you have not configured IP address pools based on these location groups, no action is required.
The location groups are changing for the Mexico Central and Mexico West mobile user IP pool groups.
  • The Mexico Central location group is changing from ip-pool-group-31 (US-Central) to ip-pool-group-1 (US-Eastern).
  • The Mexico West location group is changing from ip-pool-group-23 (US-Western) to ip-pool-group-1 (US-Eastern).
This change might cause connectivity issues if you have allowlisted access to internal applications based on the IP address.
To align with the updated Private IP allocation structure, if you are affected, you must perform the following steps immediately:
  1. Preallocate public IP address for Mexico Central and Mexico West Prisma Access location using APIs, or contact your Palo Alto Networks account representative to assist with this process.
  2. Allow list these public IP addresses in your SaaS applications.
  3. Deboard the Mexico Central Prisma Access location.
  4. Deboard the Mexico West Prisma Access location.
  5. Push your configuration (Push ConfigPush for Prisma Access (Managed by Strata Cloud Manager) deployments or CommitCommit & Push Prisma Access (Managed by Panorama) deployments) to save the changes
  6. After the push is successful, re-onboard the Mexico Central and Mexico West PA locations.
  7. Configuring new mobile user IP address pool allocation for users coming from these locations, using the new, correct pool group: US-Eastern (ip-pool-group-1).
Remove TLS Max Version of Max for Mobile Users—GlobalProtect Deployments
For Mobile Users—GlobalProtect deployments, if you have TLS Protocol Settings enabled (PanoramaCloud ServicesConfigurationMobile Users—GlobalProtect<hostname>GeneralTLS Protocol Settings and have a Max Version of Max, change the protocol version to either TLSv1.2 or TLSv1.3 before upgrading your Cloud Services plugin to 6.1. Failure to do so will cause a commit validation error after you upgrade.