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Table of Contents

Safety Warnings

Review the cautions and warnings pertaining to the PA-400R Series firewalls prior to installing the hardware.
To avoid personal injury or death for yourself and others and to avoid damage to your Palo Alto Networks hardware, be sure you understand and prepare for the following warnings before you install or service the hardware. You will also see warning messages throughout the hardware reference where potential hazards exist.
All Palo Alto Networks products with laser-based optical interfaces comply with 21 CFR 1040.10 and 1040.11.
  • When installing or servicing a Palo Alto Networks firewall or appliance hardware component that has exposed circuits, ensure that you wear an electrostatic discharge (ESD) strap. Before handling the component, make sure the metal contact on the wrist strap is touching your skin and that the other end of the strap is connected to earth ground.
    French Translation: Lorsque vous installez ou que vous intervenez sur un composant matériel de pare-feu ou de dispositif Palo Alto Networks qui présente des circuits exposés, veillez à porter un bracelet antistatique. Avant de manipuler le composant, vérifiez que le contact métallique du bracelet antistatique est en contact avec votre peau et que l’autre extrémité du bracelet est raccordée à la terre.
  • Use grounded and shielded Ethernet cables (when applicable) to ensure agency compliance with electromagnetic compliance (EMC) regulations.
    French Translation: Des câbles Ethernet blindés reliés à la terre doivent être utilisés pour garantir la conformité de l'organisme aux émissions électromagnétiques (CEM).
  • At least two people are recommended for unpacking, handling, and relocating the heavier firewalls.
  • Do not connect a supply voltage that exceeds the input range of the firewall or appliance. For details on the electrical range, refer to electrical specifications in the hardware reference for your firewall or appliance.
    French Translation: Veillez à ce que la tension d’alimentation ne dépasse pas la plage d’entrée du pare-feu ou du dispositif. Pour plus d’informations sur la mesure électrique, consulter la rubrique des caractéristiques électriques dans la documentation de votre matériel de pare-feu ou votre dispositif.
  • Caution: Shock hazard
    Disconnect all power cords (AC or DC) from the power inputs to fully de-energize the hardware.
    French Translation: (Tous les appareils Palo Alto Networks avec au moins deux sources d’alimentation) Débranchez tous les cordons d’alimentation (c.a. ou c.c.) des entrées d’alimentation et mettez le matériel hors tension.
  • (PA-450R and PA-450R-5G firewalls only)
    Caution: Hot surface
    Hardware components are hot and can cause burnt hands and fingers.
    Wait at least one-half hour after switching power off to handle the hardware.
DC Power Safety Warnings
  • Do not connect or disconnect energized DC wires to the power supply.
    French Translation: Ne raccordez ni débranchez de câbles c.c. sous tension à la source d’alimentation.
  • The DC system must be earthed at a single (central) location.
    French Translation: Le système c.c. doit être mis à la terre à un seul emplacement (central).
  • The DC supply source must be located within the same premises as the firewall.
    French Translation: La source d’alimentation c.c. doit se trouver dans les mêmes locaux que ce pare-feu.
  • The DC battery return wiring on the firewall must be connected as an isolated DC (DC-I) return.
    French Translation: Le câblage de retour de batterie c.c. sur le pare-feu doit être raccordé en tant que retour c.c. isolé (CC-I).
  • The firewall must be connected either directly to the DC supply system earthing electrode conductor or to a bonding jumper from an earthing terminal bar or bus to which the DC supply system earthing electrode conductor is connected.
    French Translation: Ce pare-feu doit être branché directement sur le conducteur à électrode de mise à la terre du système d’alimentation c.c. ou sur le connecteur d'une barrette/d'un bus à bornes de mise à la terre auquel le conducteur à électrode de mise à la terre du système d'alimentation c.c. est raccordé.
  • The firewall must be in the same immediate area (such as adjacent cabinets) as any other equipment that has a connection between the earthing conductor of the DC supply circuit and the earthing of the DC system.
    French Translation: Le pare-feu doit se trouver dans la même zone immédiate (des armoires adjacentes par exemple) que tout autre équipement doté d’un raccordement entre le conducteur de mise à la terre du même circuit d’alimentation c.c. et la mise à la terre du système c.c.
  • Do not disconnect the firewall in the earthed circuit conductor between the DC source and the point of connection of the earthing electrode conductor.
    French Translation: Ne débranchez pas le pare-feu du conducteur du circuit de mise à la terre entre la source d'alimentation c.c. et le point de raccordement du conducteur à électrode de mise à la terre.
  • Install all firewalls that use DC power in restricted access areas only. A restricted access area is where access is granted only to craft (service) personnel using a special tool, lock and key, or other means of security, and that is controlled by the authority responsible for the location.
    French Translation: Tous les pare-feux utilisant une alimentation c.c. sont conçus pour être installés dans des zones à accès limité uniquement. Une zone à accès limité correspond à une zone dans laquelle l’accès n’est autorisé au personnel (de service) qu'à l'aide d'un outil spécial, cadenas ou clé, ou autre dispositif de sécurité, et qui est contrôlée par l'autorité responsable du site.
  • Install the firewall DC ground cable only as described in the power connection procedure for the firewall that you are installing. You must use the American wire gauge (AWG) cable specified and torque all nuts to the torque value specified in the installation procedure for your firewall.
    French Translation: Installez le câble de mise à la terre c.c. du pare-feu comme indiqué dans la procédure de raccordement à l’alimentation pour le pare-feu que vous installez. Utilisez le câble American wire gauge (AWG) indiqué et serrez les écrous au couple indiqué dans la procédure d’installation de votre pare-feu pare-feu.
  • The firewall permits the connection of the earthed conductor of the DC supply circuit to the earthing conductor at the equipment as described in the installation procedure for your firewall.
    French Translation: Ce pare-feu permet de raccorder le conducteur de mise à la terre du circuit d’alimentation c.c. au conducteur de mise à la terre de l’équipement comme indiqué dans la procédure d’installation du pare-feu.
  • A suitably-rated DC mains disconnect device must be provided as part of the building installation.
    French Translation: Un interrupteur d'isolement suffisant doit être fourni pendant l'installation du bâtiment.
Radio Antenna Safety Warnings
  • Radio Frequency (RF) Radiation Exposure Warning: Hazardous Radiation Exposure Warning—Adjustments or procedures other than those specified may result in hazardous RF radiation exposure. A minimum distance of 20cm (7.87in) must be maintained between the operating radio antennas and personnel.
  • Antenna Installation Warning: To avoid hazardous RF radiation exposure, ensure the device is switched off when installing or changing antennas.
  • Cellular Devices: The USB 2.0 port on the cellular device is used for maintenance only.
  • International Statements and Information Pertaining to Radio Products
    • Information on compliance to RF exposure guidelines: The Palo Alto Networks cellular-enabled devices are designed to comply with the following national and international standards on human RF exposure. To ensure compliance with these RF exposure standards, the device is advised to be operated only with Palo Alto Networks approved antennas and accessories.
      • US 47 Code of Federal Regulations Part 2
      • American National Standards Institute (ANSI) / Institute of Electrical and Electronic Engineers / IEEE C 95.1 (99)
      • International Commission on Non-Ionizing Radiation Protection (ICNIRP) 98
      • Ministry of Health (Canada) Safety Code 6, Limits on Human Exposure to Radio Frequency Fields in the range from 3KHz to 300GHz
      • Australia Radiation Protection Standard
    • International Guidelines for Exposure to Radio Waves: The cellular enabled devices include a radio transmitter and receiver. It is designed not to exceed the limits for exposure to RF radiation specified in ICNIRP guidelines that were devised to include a substantial safety margin to ensure the safety of all persons, regardless of age and health.
      The World Health Organization has stated that current scientific information does not indicate a need for special precautions for wireless devices. They also recommend that further exposure reductions are possible by orienting antennas away from personnel or by increasing the separation distance.
    • Additional Information on RF Exposure:
      • FCC Bulletin 56: Questions and Answers about Biological Effects and Potential Hazards of Radio Frequency Electromagnetic Fields
      • FCC Bulletin 65: Evaluating Compliance with the FCC guidelines for Human Exposure to Radio Frequency Electromagnetic Fields
      • FCC Bulletin 65C (01-01): Evaluating Compliance with the FCC guidelines for Human Exposure to Radio Frequency Electromagnetic Fields: Additional Information for Evaluating Compliance for Mobile and Portable Devices with FCC limits for Human Exposure to Radio Frequency Emission
      • World Health Organization Internal Commission on Non-Ionizing Radiation Protection at this URL: the-international-emf-project
      • Cellular Telecommunications Association at this URL: www.ctia.org/
      • The Mobile and Wireless Forum (MWF) at this URL: www.emfhealth.info/index.cfm
  • National Statements and Information Pertaining to Radio Products
    • US
      • RF Exposure Warning: This equipment was evaluated to FCC radio frequency (RF) exposure limits set forth for an uncontrolled environment. To comply with FCC exposure limits, antennas for this product must be located at a distance of a minimum of 20cm (7.87in) or more from all persons.
      • Product Modification Warning: The radio contained in this product operates with other devices in this frequency band and with other services operating within the radio spectrum. Any changes or modifications to the product without approval from Palo Alto Networks could void the user’s authority to operate the device. Such modifications include the use of non-approved antennas, accessories, or amplifiers. The radio has been evaluated under FCC Bulletin OET 65C and found compliant to the requirements as set forth in CFR 47 Sections 2.1091.
      • Cellular Products: This device operates under the authority of a licensed radio service under 47 Code of Federal Regulations Parts 22, 24, and 27.
      • FCC Co-location: This product must not be co-located or operate in conjunction with another radio.
      • FCC Guidelines for Exposure to Radio Waves: The cellular enabled devices include a radio transmitter and receiver. It is designed not to exceed the limits for exposure to RF radiation specified in FCC Part 1.1310. The FCC guidelines are based on IEEE ANSI C 95.1 (92) and include a substantial safety margin to ensure the safety of all persons, regardless of age and health. The device has been tested and found compliant with the applicable regulations as part of the radio certification process. The US Food and Drug Administration (FDA) has stated that current scientific information does not indicate a need for special precautions for wireless devices. The FCC recommends that further exposure reductions are possible [1] by orienting antennas away from personnel, [2] by increasing the separation distance.
    • Canada
      • Industry Canada Radio Interference Statement: This device contains transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development (ISED) Canada’s license-exempt RSS(s). Operation is subject to the following two conditions:
        This device may not cause interference.
        This device must accept any interference, including interference that may cause undesired operation of the device.
        French Translation: L’émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR d’Innovation, Sciences et Développement économique Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes:L’appareil ne doit pas produire de brouillage.L’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement.
      • RF Exposure Warning: This equipment complies with ISED RF exposure limits set forth for an uncontrolled environment. This equipment must be installed and operated with a minimum distance of 20cm (7.87in) between personnel and the radio antennas.
      • ISED Co-location: This product must not be co-located or operate in conjunction with another radio.
      • Industry Canada Guidelines for Exposure to Radio Waves: The cellular enabled devices include a radio transmitter and receiver. It is designed not to exceed the limits for exposure to RF radiation as referenced in Health Canada Safety Code 6. Those guidelines include a substantial safety margin to ensure the safety of all persons, regardless of age and health.
        Health Canada states that current scientific information does not indicate a need for special precautions for wireless devices. Health Canada recommends that further exposure reductions are possible [1] by orienting antennas away from personnel or [2] by increasing the separation distance.
        The systems are designed to be operated to avoid contact with the antennas by the user. It is recommended to set the system in a location where the antennas can remain at least a minimum distance as specified from the user in accordance with the regulatory guidelines which are designed to reduce the exposure to the user.
    • EU
      This equipment is intended to be used in all EU and EFTA countries. Outdoor use may be restricted to certain frequencies and/or may require a license for operation. The use of wireless devices in hazardous locations is limited to the constraints posed by the safety directors of such environments. The use of a portable device may be restricted in some locations.
      The use of wireless devices in hospitals is restricted to the limits set forth by each hospital. The use of software or firmware not supported/provided by the manufacturer may result in the equipment being no longer compliant with the regulatory requirements.
    • Australia and New Zealand
      To ensure compliance with RF exposure standards, the system must only be operated with Palo Alto Networks approved antennas and accessories.
      To ensure compliance with exposure limits to radio frequency fields, the antenna must be no closer than 20cm (7.87in) from personnel.
      Radio communications devices are sometimes used for radio applications with commercial or safety of life implications. Users of such applications are encouraged to have particular regard to the suitability of operating under the Australian Radio communications Class License for their radio communications need.